MS. NEERAJ KAPOOR (NEERU)

Phone: +**.989-***-****/ 838-***-****

Email: adpf59@r.postjobfree.com

LinkedIn: Neeru Kapoor

OBJECTIVES:

To work with an Organization where I can use my skills and knowledge for the growth of the company by performing my responsibilities well.

WORK EXPERIENCE:

With Overall 13 years of experience in secretarial, administrative work and other multiple skills, I have developed extensive knowledge of software applications, management ability and initiative. My ability to work independently and efficiently makes me a valuable team member of the organisations I have been a part of.

CAREER HIGHLIGHTS:

CARE-India (Non-Government Organization), Girls’ Education Sector: Program Assistant

(January 2014 to June 2018)

Role & Responsibilities of mast recent profile:

Administrative and secretarial support:

• Calendar management

• Maintain the general filing system and files all correspondence

• Assist in the planning and preparation of meetings, conferences and conference telephone calls.

• Venue, Hotel and travel arrangements for directors, consultants, visitors and others participants. Making all logistic arrangements independently of International Travel (to India and out of India) for staff and staff/donors from other country offices as well as for directors (i.e. Visa letter, Invitation Letter, Tickets, Visa process and other formalities etc.). Staff leave and attendance keeping

• Meeting and conference room booking

• Generating Requisition and GRN for procurement unit for procurement for the unit requirements.

• Maintain the procurement tracker for contract/non-contract and petty cash payments and settlements

• Dealing with procurement department for procuring materials/publications and other items etc.

• Coordination on making appointments for meeting related to education issues etc.

• Coordinated all kind of logistic and secretarial support to the Technical Directors

• Dealing with Finance Department for payment and other financial things related to sector (viz. Personal Activity Report (PAR) Medical bill, salary payments, Travel Advance Request (TAR), Travel Expense Report (TER), cafeteria payment etc.)

• Dispatch of the material/ documents, tracking the dispatched material

• Maintained of directory and consultants’ matrix

• Scanning, photocopying, Fax of documents and E-mail communication.

•

Program support:

• Translation of documents in English, Hindi, Urdu and vise-versa

• Coordinating education trainings – Outdoor and Indoor

• Field visits (State offices) for program review

• Assisting in developing the resource material

• Maintenance of CARE Insite e.g. uploading the knowledge products and other useful stuff for ready reference

• Maintenance of library and inhouse published material stock

• Keeping all kind of soft and hardcopy of researches /reports/manual and govt communication.

CARE-India (Non-Government Organization): Administrative Assistant

(November 2011 to December 2013)

Role & Responsibilities:

• Attendance and leave management of all CARE staff

• Coordination with HR for new joined and exiting staff

• Managing the Reception and visitor

• Meeting and conference room booking

• Equipment’s, inventory and housekeeping management.

• Assigning duties to housekeeping staff and drivers

• Vehicle booking and other logistic arrangements for staff

• Dispatch of the material/ documents, tracking the dispatched material

• Maintained CARE India directory.

• Scanning, photocopying, Fax of documents and E-mail communication.

White fields International Pvt. Ltd. from: Administrative Assistant

(October 2010 to June 2011

• Dispatching, receiving mails, e-mails.

• Coordinated all kind of logistic and secretarial support to the Managing Director and the other staff.

• Assisted MD to prepare his assignments and documents.

• Maintaining all the office files and records.

• HRIS and attendance management

• Responding to the internal and external queries and correspondence of e-mails

Education Link: Counselor and Office Executive

(August 2009 to September 2010)

• Counselling students for universities of UK.

• Understanding the student’s requirement & providing guidance accordingly.

• Counseling and converting enquiries into admissions and then to admission process to higher education abroad.

• Dealing with students over the telephone or by e- mail in an effective manner.

• Conducting a detailed profile assessment of a study abroad applicant and accordingly sending them a shortlist of universities where their chances of getting admissions are high.

• Regular updating of reports

• Helping and getting the on sport offer letters and scholarships

• Coordinating with the universities to get the offer letters

Freelancer: Counselor

(February 2008 to July 2009)

Indiacom: Team leader & Senior customer care executive

(December 2007 to January 2008)

• Handling the team of tele callers and field executives in the credit card recovery branch

• Assigning the targets on weekly basis

• Handling the critic situations of customers

• Maintaining MIS of the settlement of payments

Executive in Admark: Marketing Executive

(January 2006 to September 2007)

• Promoting & Selling of the Privilege Membership Cards & Loyalty Coupons to promote hotel & restaurant

• Achieving & Excelling Daily, Weekly & Monthly Sales Target

Nation Publicity Services: Fine artist

(Mar 1988 to Dec 1991):

• Visualizing and designing for newspaper advertisements and hoarding

SUMMARY OF ACADEMIC & PROFESSIONAL QUALIFICATION:

• Pursuing Master in Social Work from Indra Gandhi Open University, New Delhi.

• Graduate from Indra Gandhi Open University, New Delhi.

• Diploma in computer from Lal Bahadur Shastri Training Institute, New Delhi.

• Diploma in Art & Craft Teacher Training (Regular) from Government College of Art Chandigarh.

• Passed High school from Himachal Board of School Education.

AWARDS & HONORS:

• Most Active Participant- Disaster Emergency Training organized by CARE

• Prize Winner in National Essay Competition

• Awarded in Art Competitions

SKILLS:

Calendar management, logistic, documentation skills, records keeping. HR Management including HRIS, Prompt HR and Provident Fund. Verbal and written communication, e-mails, Microsoft office Familiar with all latest computer software including, MS-Office 2016 with Windows- 2010, Word, Excel, Power Point, Page Maker, E-mail, Internet. data entry, online work like filling forms & application, strong co- ordination and follow-up, Translator- (written and oral: English to Hindi and vice- versa), Counseling, problem solving skills, work under pressure. Priorities work and carries out tasks with no or very little assistance, Integrity, adaptability, quick learner, punctual and committed to work and responsibilities. Highly organized. HRIS, Prompt HR, data management with highly confidential attitude.

COMPUTER PROFICIENCY:

Operating Systems:

• MS Office 365

• Office Out look

• MS Office package

• MS Excel, word, ppt, share drive

• HRIS

• Prompt HR

• Employees’ Provident Fund

• Corel draw

• Scala

LANGUAGES:

• English: Reading, Writing and Speaking

• Hindi: Reading, Writing and Speaking

• Urdu: Reading, Writing and Speaking

• Punjabi: Speaking

• Ladakhi: Speaking

PROFESSIONAL AFFILIATIONS:

• Diploma in Computer application/Web designing

• Diploma in Art & Craft Teachers' Training

INTERESTS:

Admin, Secretarial, Skill Development, Leadership and serve people for humanitarian cause

PROJECT:

Support Service & Girls Education Program

Period: November 2011 – June 2018

PERSONAL:

• Date of Birth: November 13, 1968

• Gender: Female

• Marital Status: Married

• Nationality: India

Declaration

I, Neeraj Kapoor, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.

Neeraj Kapoor (Neeru)

New Delhi, Delhi

September, 2021

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