customer service, switch board, data entry and hands on patient care
Resume:
STACEY
REYNOLDS
******************@*****.***
*** *** ***** **, ***********,
SC 29693
S K I L L S
Companionship
Schedule appointments
Support personal needs
Teamwork
Analytical thinking
Prioritization
Verbal communication
Problem-solving
Creative thinking
P R O F E S S I O N A L S U MMARY
Skilled team player with strong background in team environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. E X P E R I E N C E
H O M E M A K E R
Self
Westminster, SC
January 2007 Current
C T T R A N S P O R T
Lincoln Memorial Hospital
Phoenix, AZ
February 2006 December 2006
Completed all required paperwork within anticipated timeframes. Transported Patients to and from the CT department P A T I E N T T R A N S P O R T E R
St. Joseph's Hospital
Phoenix, AZ
October 1998 October 2001
Complied with policies and procedures on customer satisfaction and service excellence.
Demonstrated cultural sensitivity in all communications and service delivery, remaining continuously professional, respectful, and courteous. Greeted patients and visitors to offer information or directions. Communicated with nursing staff and other teammates to coordinate patient transportation.
Transported patients using wheelchairs, stretchers, or beds to designated rooms.
Cross-trained to perform various types of transport such as house, radiology, and perioperative transports.
Transported patients, including neonates, pediatrics, adolescents, adults, and geriatric patients, to and from diagnostic procedures and from clinical unit.
Transferred all kinds of patients, including those with IV, traction, cardiac pumps, and oxygen tanks.
Lifted and transferred patients to and from beds and wheelchairs. Checked patient identification bracelet and asked patient for name to confirm identity.
U N I T C O O R D I N A T O R
Glencroft Center for Modern Aging
Glendale, AZ
September 1997 September 1998
Covered tasks in other units to optimize resources. Drafted and facilitated distribution of medical records such as birth and death certificates.
Handled grieving families and tense situations with compassion and kindness.
Supported emergency response situations with calm demeanor and decisive critical thinking.
Managed medical records and patient registration documentation. Leveraged industry experience and knowledge of team skillsets to align and delegate priorities.
Performed unit-based reception and clerical functions in assited living healthcare facility.
Answered visitor questions and explained hospital policies. Liaised between patient care units and other patient-related departments.
Established and enforced organizational policies to keep operations in line with the facility's standards and regulatory requirements. Decreased length of stay rates by implementing daily Interdisciplinary rounds process with multiple departments.
Directed, supervised, and evaluated work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel. Reduced staff vacancy rates significantly by communicating expectations and exercising flexibility in managing staff.
Recommended renovations in unit to improve patient flow and staff circulation.
Monitored patient care service delivery to implement quality improvements.
E D U C A T I O N
H I G H S C H O O L D I P L O M A : G E N E R A L
Cornerstone Christian Academy
Acworth, GA
Contact this candidate