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AccotvtpLlsueD . CLIENT CENTERED . DETAIL DRrr,EN r LeAoER r MerutoR o lrt'tovarrl'g . HrcHLy Epp'ecuw PnoFrrE

o Extensive experience as a business development director and million-dollar profit producer across a broad range of industries

r Excellent communicator with demonstrated abiiity to collaborate with staff, management, business partners and others at all organizational levels o Outstanding blend of organization, prioritization, leadership and interpersonal skills r Proven ability to lead and supervise team members, manage a wide range of duties simultaneously and coordinate multi-level directives within business development roles Direct multi-site cross-functional teams across all projects and organizational initiatives from concept to completion

Provide sound consultative advice to executive-level teams Thrive in a fast-paced environment

Mentor and lead teams by example and with integrity to deliver services excellence Consistent success is rooted within the combined concepts of quaiity, continuous improvement, best practices, and effective process enhancements Key Streng[hs

. Opportunity Identification and Implementation r Consistent Revenue Growth

. Sales Prospecting and Negotiation Abilities . Strategic Implementation o . Telemarketing Team Contribution and releservices and Leadership Management r r Analytical customer Service problem Soiving KeyAchievements

Secured several high-profile clients for two employers resulting in annual revenues exceeding several million dollars. Clients included Actavis, Campbell Soup, NBA, Cablevision, Bristol-Myers Squibb, Summit Medical Group, Kings Supermarkets, and our Lady ofLourdes Medical Center. Named Employee of the Year at Deterrent Technologies for performance excellence in response to greatly exceeding revenue, profitability, and key objective targets. Successfully led a team that secured and arranged a $13M teleservices contract with a leading bank. AnnAs oF ExprRTrsE

Prospecting and Customer Conversion

r Consistently drive business growth through dl,namic prospecting on all fronts. Identiff viable prospective companies for mutually beneficial business association and partnership. Utilize all applicabie tools including strategic cold calling assertive leads generation, learning customer needs, building soiid relationships, and r maintaining Build and maintain communication professional with networks both new critical and existing to building clients. and maintaining marketplace dominance. Revenue and Operational Growth

o Maximize revenue and operational growth through aggressive and successful marketing of company products and services,

' Build, maintain, and nurture beneficial relationships with organizations as well as promoting public relations. Continued,..

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(7-32-532-**** . adperc@r.postjobfree.com

John Pfersich,?age 2 of Z

Areas af Expertisq continued,.,

CustomerService

. Expertly assess individual client-specific busiless needs, define specific organizational goals, design r applicable Maintain continuous approaches, communicatiou and implement with highly clients effective to ersure and successfii tleir needs programs. are being met and to promote optimai customer satisfaction with conEacted seryices.

Sfatery Design, Articulation, and Implemerhtion

r Exercise well-developed research and development abilities to evaluate existing and prospective business c customers'needs. Network wi& industry-Develop specific and exeantives implement to effective contribute and to profitable developing programs profit-driven to ensure proposals $rccess. resulting in increased industry-wide presence.

Team Leadership and Development

r Build, coach, and promote successfuI and top-performing sales teams. Strategically steer business success o through Consistently training increase providing revenue qualified growth prospect through Ieads, effectiye and team coaching managemert in enhancing and educatien presentation in changing skills. business needs and environment

PnoFEssroNAt ExpERTENCE

DirecEor of Business Development service works, Inc., Farmingdale, NJ za1:3 - zafi New Business Specialist Trinity Solar, Wall, N! ?OAg - Z01Z Business Development Director Service w=orks, Inc, Farmingdale, N! zyar - zggg New Business Development Manager Deterrent Technclogies, ocean, Nf zo\J - za07 Teleservices Manager Millennium Teleseryices, Edison, N 1_ggs - zso7 EoucATr0N

Graduate, Taylor Business institute, Woodbridge Nj Ao ryITI oNAt trrgroR.MATI ON

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