Senior IT Consultant

PERSONAL INFORMATION:

Name: AbdelRahman Jamal Ghizawi

Address: P. O. Box (1448), Al Terah - Ramallah – West Bank, Palestine. Cell Phone: 009**-**-******* - Email: **************@*******.*** Date of Birth: January 11, 1990. - Nationality: Palestinian. Sex: Male - Marital Status: Married.

LinkedIn: https://www.linkedin.com/in/abd-el-rahman-ghezawi-21610355 Work Experience:

● AXSOS AG – Palestine (Ramallah Office)

Senior IT Consultant at AXSOS AG, IT Operations Team, January 2017- Present. Duties:

● Systems monitoring and backup.

● First and second level support for Windows (Servers and Clients). Handling service desk tickets and creating knowledge bases.

● Active Directory, Group Policy, DNS, File sharing, Print sharing.

● Operations for Exchange, Skype for Business, VOIP system (Mobydick), Office 365 and VMware.

● Network (Troubleshooting network problems, firewalls and routers configuration).

● Anti-Virus policies and management (F-secure).

● Software distribution and patch management for clients and servers.

● Procurement and manage company assets.

● Managing DevOps operations (JIRA, Jenkins, Confluence, Bitbucket, Artifactory).

● AXSOS AG – Palestine (Ramallah Office)

Junior Support Engineer at AXSOS AG, July 2013- December 2016. Duties:

● Systems Monitoring.

● Systems Backup.

● Office 365 support and email migration.

● First and second level support for Windows (Servers and Clients) (calls and ticketing system).

● Active Directory, Group Policy, DNS, File sharing, Print Sharing.

● Troubleshooting network problems and SonicWALL firewall configuration.

● Anti-Virus policies and management (F-secure). ● Software distribution to clients and servers.

● AXSOS AG – Palestine (Ramallah Office)

Trainee at AXSOS AG, March 2013 - June2013.

Duties:

● Systems monitoring.

● Preparing new laptops to be used by new colleagues. ● Software distribution for clients.

EDUCATION:

● 2007-2012: BSc, Computer Engineering (average 73%), Engineering College, Al- Quds University, Jerusalem(Abu Dees), West Bank, Tel. 009***-*******.

● Microsoft Certified Solutions Expert (MCSE).

● Dell SonicWall " Network Security Basic Administration (NS-102-A)" LANGUAGES:

Arabic : Mother tongue.

English : Very good.

German : Basic (B1).

Skills:

● Fast learning and excellent comprehensive.

● Hard working and ability to work under pressure.

● Forward thinking and focused.

● Attention to Details.

● Very Good Communication Skills.

● Work in multicultural environment.

● Accurate and professional and very good troubleshooting skills. INTERESTS:

● Playing Football, Traveling, Swimming.

References:

Available upon request.

Contact this candidate