Psychiatric Nurse Customer Care
Resume:
CURRICULUM VITAE
OYENIYI ABIDEMI .R.
**, ******* ******* ******, ***** Gbagada Lagos State.
Email Address:************@*****.***
Tel no: 081********
BIO DATA
Date of birth: 23
rd
May 1993
Gender: Female
State of origin: Oyo
Marital status: Single
PERSONAL SUMMARY
I am a target-oriented individual with positive attitude who has gathered experience over seven
(7) years working in both nursing and medical laboratory services. I do not shy away from the opportunity to work in a challenging environment where human and material resources are managed judiciously. I have the ability to work conscientiously with other staff and contribute to the success of the organization and the attainment of set goals and objectives. PROFESSIONAL EXPERIENCE
Date of employment: November 2016 to September 2020. Position: Registered Nurse (Phlebotomist)
Hours of work per week: 40 and 56 (alternate)
Name of facility: Synlab (Formerly Pathcare Laboratory) City: Lagos
Country: Nigeria
Synlab, formerly Pathcare Laboratory, is the leading laboratory in Nigeria with a branch in South Africa. As an international accredited laboratory, all the embassies in Nigeria, local and international companies make use of the laboratory for fast and reliable results. Pathcare manages a hospital, ‘Bridge Clinic’ and HMO, ‘THEBE’. The hospital has sophisticated equipment and provides fertility services and other medical services like Urology, Cardiology and Maternity.
Skills and Responsibilities:
- Used modern venipuncture technique and take blood sample from patients/clients
- Collected urethral swab samples
- Collected skin scrapping from different parts of patients’ body
- Worked as a customer care personnel
- Collected all types of samples e.g., blood, urine, swabs, etc.
- Managed and monitored stocks and supplies
- Helpdesk and documentation of enquiries, handled client’s complaints
- Counselled clients on paternity test, HIV test, Cancer Screening etc.
- Entered Clients’ details in the computer using MEDITECH
- Received and documented cash from clients (cashiering)
- Delivered health talk on the various prevailing diseases during the monthly screening conducted in banks, companies, churches, and communities. Date of employment: May 2015 to October 2016
Position: Care Coordinator
Hours of work per week: 40
Name of facility: Aniyun Hospitals Limited
City: Ifako-Gbagada, Lagos
Country: Nigeria
Aniyun Hospital Limited is the top private hospital in the Lagos State, Nigeria. It is a private hospital of 50 beds. It is the preferred choice for some oil companies in the state like Chevron, Total, Shell etc., companies like UAC and other HMOs. Aniyun Hospitals Limited is known to manage all cases like orthopedics, Accident and Emergency, Head Injury/Trauma, Urology, Cardiology and Maternity. The nurse-to-patient ratio was 1:15. Skills and Responsibilities:
- Assessed patients’ conditions, developed, and implemented the nursing care plan for the patients
- Did a full head to toe assessment of patients including vital signs, heart sounds and lung sounds prior to admission
- Used nursing care plans to reflect the need of each patient
- Ensured that ventilator, oxygen apparatus and anesthesia machine functioned properly
- Stood at operating table; maneuvered equipment, patients for procedures, pushed & pulled theatre trolleys, manipulated heavy drills
- Efficiently managed surgical wounds, burns and bed sores
- Transfused blood and other intravenous fluids
- Administered both oral and parenteral medications
- Used feeding pump during enteral feeding of patients
- Used suction machine for neonates
- Used ventilator in resuscitation of patients
- Gave and repaired episiotomy when necessary
- Monitored neurovascular status of patients
- Transferred patients from theater to recovery room
- Maneuvered patients into position; intravenous injections, setting up equipment in theatre, laryngeal mask insertion
- Performed external fixation care, casting and continuous motion therapy.
- Managed patients’ hygiene by assisting with bedpans changes, body cleaning and diaper changes where needed
- Performed wound dressing of burns, surgical wounds etc
- Removed stitches from patients’ surgical sites
- Educated patients and relatives on both medication and general care before discharge
- Served patients meal through nasogastric tube
- Controlled infections in the hospital environment
- Scrubbed during cesarean section and other surgical procedures Cases cared for: Accident and Emergency, Gunshots/knife stabs, Poison consumptions, Orthopedics, Plastic Surgery, Critical and normal labor, and Medical/Surgical cases Equipment Used: Medical telemetry, Oxygen, anesthesia machine, Digital blood pressure apparatus, Ventilator, Feeding pumps, Suction machine, Nebulizer, Syringe pump, Defibrillator machine, Pulse oximeter, Ventilator.
Date of employment: November 2014 - April 2015
Position: Registered Nurse
Hours of work per week: 40
Name of facility: St. Joseph Catholic Hospital
City: Oke-Agbo, Ijebu-Igbo
Country: Nigeria
St. Joseph Catholic Hospital is a missionary healthcare facility with about 100 beds. It manages medical, surgical, and labor cases. The nurse-to-patient ratio is 1:10 Skills and Responsibilities:
- Assessed, planned, implemented & evaluated clinical care of patients in theatres
- Assembled, dismantled surgical equipment for use by others; ordered supplies; used complex, expensive theatre equipment
- Maintained patient records
- Cared for distressed patients, relatives/ deaths in theatre, major trauma cases
- Used nursing care plan to effect the needed care of individual patient
- Administered oral and IV medications
- Gave bed bath to bedridden patients
- Cared for bed ulcers
Cases cared for: Medical, surgical, maternity, minor head injuries, burns etc Equipment used: Medical telemetry, Patient monitor, Oxygen Concentrator, Anastasia trolley, Uterine Aspiration Set
EDUCATIONAL INSTITUTIONS ATTENDED WITH DATE AND QUALIFICATIONS School of Psychiatric Nursing, Neuropsychiatry Hospital, Aro, Abeokuta. Registered Psychiatric Nurse, Mental Health Nurse November 2021 Ladoke Akintola University of Technology, Ogbomosho, Oyo State. Bachelor of Nursing Sciences (BNSc) April 2021
School of nursing, Ijebu-ode, Ogun state.
Registered Nurse (RN) November 2014
Topflight College, Ifako Gbagada, Lagos State.
Senior School Leaving Certificate July 2009
LEADERSHIP EXPERIENCE
Social Director (Student Union Government) Ogun State School Of Nursing, Ijebu-Ode
(2012-2013)
TRAINING/SEMINAR
Virology Ogun State School Of Nursing, Ijebu-ode (2014) Certificate of Completion in SOFT SKILL TRAINING, ChrisGloria Management Services, www.chrisgloriamanagementservices.com (2017)
Total Management Training, Pathcare Nigeria, www.pathcarenigeria.com (2017) PROJECTS AND PUBLICATIONS
• A Research study on alcohol consumption among drivers in Ijebu-Ode park.
• Leadership in Nursing.
• A case study of a patient with Liver Cirrhosis.
• A case study of a patient with Bipolar Affective Disorder (Manic Phase) PERSONAL SKILLS AND ABILITY:
Good communication skills.
Willingness to work with available resources for maximum output.
Ability to work under pressure and get favorable result.
Ability to work as a team player for the progress of the team.
Ability to work with little or no supervision.
Computer literate.
INTERESTS: Reading, Dancing, Modeling and Meeting People. LANGUAGES: English, Yoruba and Hausa.
REFEREES: Available On Request
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