Marketing Administrator Front Desk
Resume:
Kelly Klein
**** ******* **, *** **** Obispo, CA
**************@*****.***
Objective
A responsible and challenging position utilizing well developed administrative, office reception
and public relation skills.
Computer Programs
PC and Mac fluency in software programs to include Microsoft Office including Excel, Word and Publisher, Outlook and QuickBooks.
Experience
Coastal Family Dermatology February 2019 – March 2020
Patient Coordinator
Front desk reception, register new patients, scheduled new and follow-up appointments, processed bills, invoices and patient payments in office. Ensured office remained organized, quiet and welcoming.
San Luis Obispo Country Club-San Luis Obispo, CA
Front Desk/Administration April 2014 – January 2019
Greet and provide all assistance to all current, perspective and new members. Responsible for taking dining reservations, manage member locker assignments, manage conference room bookings for Board of Directors, board committees and members. Handle the input of members into our building security software system, contribute to administrative support such as proof reading newsletters, assisting the accounting department with member payment discrepancies and monthly F & B minimums, payroll distribution. Create flyers for employee birthdays, monthly event calendars using Microsoft Publisher. Manage inventory of necessary office supplies & coordinate re-ordering, mail distribution and maintain office equipment and service.
John Vincent Hair Restoration Group-San Luis Obispo CA
Administration/Sales June 2013- April 2014
Studied and learned the stressful appearance of hair loss. Helped patients understand the possible causes of Alopecia (hair loss) and thinning hair. Main duty was to sell the LaserCap to relieve these symptoms of our patients. Took photos of clients hair before and after their treatment, creating a document of comparison of their progress.
Palm Desert Country Club-Palm Desert, CA December 2011 - April 2013
Golf Coordinator
Responsible for taking tee times and making sure golfers stick to them, registering golfers before their round, selling merchandise.
Portola Hotel-Monterey, CA July 2008 – Jan. 2010
Executive Office Reception
Responsible for answering and directing phone calls to appropriate parties as well as greeted and assisted all visitors and employees, provided assistance to executive assistance from time to time with regards to compilation, preparation and distribution of special projects.
Monterey Peninsula Country Club-Pebble Beach, CA June 2006 - July 2008
Front Desk/Office Administration
Assisted department Director’s with administration and member satisfaction.
Lindamood-Bell Learning Processes-Monterey, CA May 2001 - March 2006
Office Manager
Managed all the operational needs of the center; scheduled and maintained appointments for the Center Director. Organized employee screening, processed payroll and clinician scheduling. Managed accounts receivable: invoices, payments, and bank deposits. Assisted patients with completing loan documentation for tuition.
Monterey Information Technologies, Monterey, CA Jan. 1996 - April 2001
Office Manager promoted to Purchasing Agent
Vendor relations, purchasing, invoicing utilizing QuickBooks software. Managed day to day office operations; working with technician staff and Management. Ordered and purchased all computer related equipment for clients.
Templock Corporation, Carpinteria, CA May 1987 - May 1995
Marketing Administrator
Reported to the Marketing Director. Responsible for assisting the Product Manager in all areas of marketing strategy from the development to the execution. Participation in tradeshow planning and attendance.
Skills and Strengths
Extensive professional administrative and customer service experience.
A desire to serve and help others.
Microsoft Suite – Word, Excel, Publisher and Outlook
Reliable, punctual and dedicated
Team player
Additional Experience: Creating and managing resort guest service department; hotel front desk and reservations, travel-related reservations, health and fitness well-being and membership satisfaction. Certified Activities Director for senior citizens.
Education
San Diego State University, San Diego, CA - Business Administration
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