Community Action Patient Representative
Resume:
T. Nicole Jones
***************@*****.***
Professional Summary
Creative Clinical Research Associate in the making with extensive project experience from concept to development. Talents include in-depth knowledge of ICH guidelines, SAE reporting (intermediate), and GCP auditing (intermediate). Integral team player with excellent communication skills. Core Qualifications
Strong written and oral communication skills
Ability to build effective relationships with trial center colleagues and staff
Superior problem solving, deductive reasoning and decision-making skills
Good time management and ability to prioritize tasks and accomplish set goals efficiently
Knowledge of statistical data collection, validation, editing and analysis techniques
Ability to provide technical guidance, advice and support to professional staff where needed
Knowledge of laboratory certification processes and standards
Excellent attention to detail and ability to maintain detailed and accurate records
Demonstrates record of high-performance standards, including attention to schedules, deadlines, budgets and quality work.
Work History
Wake Technical Community College Raleigh, NC
Healthcare Clinical Research June 7, 2021
Gained knowledge of the terms and structure of a clinical trial.
Attained understanding of the roles of key players in a clinical trial.
Learned basic regulations 21 CFR and ICH E6.
Fostered an understanding of Institutional Review Boards.
Discussed the Case Report Form, data review, basic statistics, scientific misconduct, and requirements for successful subject recruitment.
The roles and responsibilities of clinical site staff.
Exposed to mock study sites and activities to ensure adherence to appropriate industry protocols and terms of the study
Learned how to ensure proper transmission of clinical case data to the data management centers, review case reports questions and problems and clarify or obtain alterations to data as appropriate
Mock collection and authentication data collection forms otherwise known as case report forms
Self-training: Screen potential study participants through medical record reviews, interviews, and follow-ups with healthcare providers
Self-training: Coordinate with ethics committees to safeguard the rights, safety and wellbeing of all research subjects and research activities
Self-training: Maintain specific records of research activity to include regulatory forms, drug dispensation records, case reports and consent forms
Self-training: Prepare final reports, occasional manuscripts or publication, New Drug Applications
(NDAs) and Biological License Applications (BLAs)
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Johnston-Lee-Harnett Community Action, Inc. Smithfield, NC Senior Counselor/Supervisor 2006 to Present
Provide supervisory oversight for STARS Counselors.
Develop long-range goals with families and provide ongoing case management until families become self-sufficient.
Make necessary referrals to partner agencies based on the need of the family or individual.
Facilitate financial literacy trainings as well as various other trainings/meetings.
Facilitate various trainings based on needs of enrolled participants.
Compile monthly reports for Community Service Block Grant Director and funding sources.
Supervise social work intern and act as liaison with university.
Oversee staff, to include training, hiring, goal setting and distribution of workload University of Southern California Los Angeles, CA
Field Practicum 2016 to 2017
Completed intensive skill-building field practicum.
Practiced live therapy with simulated clients integrating practicum material on: clinical case management skills, client risk assessment, introduction to DSM-5, ethical decision-making skills, professional code of ethics.
Evidence-based interventions: Motivational Interviewing, Problem Solving Therapy, and Cognitive Behavioral Therapy.
Completed reflective assignments for weekly clinical supervision. Johnston-Lee-Harnett Community Action, Inc. Lillington, NC Family Services Counselor 2002 to 2006
Johnston-Lee-Harnett Community Action, Inc. Smithfield, NC Outreach Counselor 2001 to 2002
Raleigh Orthopaedic Clinic Raleigh, NC
Patient Services Representative/Appointments Secretary 1997 to 2001 Cape Fear Memorial Hospital Wilmington, NC
Patient Representative Intern 1995 to 1996
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Education
University of Southern California Los Angeles, CA
MSW 2017
Concentration: Community Orgazination, Planning, and Administration (COPA)
Subconcentration: Military Social Work
Licensure in progress
Liberty University Lynchburg, VA
Master of Arts in Human Services 2012
Major in Marriage and Family. Grade Point Average: 3.87. University of North Carolina at Wilmington Wilmington, NC Bachelor of Social Work 1996
Minor in Sociology
Dean's List
Accreditation
Family Support Credentials via Duke University and the North Carolina Family Resource Coalition
(2006). First at my agency to receive this credential.
Certified Community Action Manager via Southeastern Association of Community Action Agencies
(2011).
Certified Case Manager via Southern University (2021). Affiliations
Alpha Kappa Alpha Sorority, Inc.- Public Relations/Technology Chair for Psi Sigma Omega Chapter
National Association of Social Workers
National Association of University Women
Guardian Ad Litem Program- District 11
Phi Alpha Honor Society
SHIIP Volunteer
Certified Money Smart Trainer
References
Professional references available upon request.
Contact this candidate