Receptionist, Caregiver, Customer Service Representative
Resume:
I am a highly motivated, hard worker
and have experience in diverse fields such as working for a law firm
as receptionist and caregiver, and sales and marketing.
I enjoy working with the public.
I am dependable and trustworthy.
I am the person you want on your team.
Education:
Associates Degree in Sales Merchandising and Marketing from Triton College, River Grove, Ilinois.
In addition to SaIes I studied Business Law, Legal Testimony,
Legal Terminology, Principles of Management, Principles of Economics and Communications.
Work History:
March, 2015 to Present.
Caregiver for Platinum Care LLC, Carol Stream IL.
Currently Employed.
May, 1998 to June,1999.
Receptionist, Administrator
for the Law Firm of Fagan, Fagan and Davis, located in Desplaines, Illinois.
I interacted with customers by telephone, email, or in person to provide information to them and direct them to the appropriate attorney.
I answered multiple telephone lines and took detailed case information.
I developed a highly effcient administrative team through ongoing coaching and professional development opportunities.
I set up efficient workflow processes,
tracked daily productivity, and made changes to inprove the overall effectiveness of personnel and activities.
April, 1982 to June, 1984
Reception and Commissioned Sales
For Kitchen and Bath Mart,
Gold Coast, Chicago, IL
Greeted customers and showed them products in the store.
Maintained store inventory and updated product catalogs.
I invoiced customers for their purchases of a single product or a
new kitchen or bathroom.
I worked with the designers to keep customers apprised of their order or installation status.
I had extensive knowledge of all the products and prices in the store.
I opened and closed the store, kept track of petty cash and expenditures.
Accomplishments
Dean's Honor List, 1996,
Triton College, River Grove, IL.
Additional Information
I was a licensed Real Estate Agent in the State of Illinois.
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