Noncommissioned Officer Executive Assistant
Resume:
Antwinette L. Luke
Stafford, VA *****
*******@*****.***
Summary of Qualifications
Army veteran with over 15 years in US Army service, with a bachelor’s degree in Business Administration w/Concentration in Human Resources, offering over 6 years of executive administration experience, and over 10 years of human resource management experience. Able to employment specialist who screen, recruit, interview, and place workers. Outstanding performance in all capacities across many years of service, highlighted by numerous awards and commendations. Superior communicator, coach, and leader capable of cultivating key relationships and collaborating with diverse people and entities. Currently pursuing a master’s in human resource management. Able to type 40+ words per minute.
RELEVANT SKILLS
Human Resources Administration Support Meeting & Event Scheduling Records Management
Customer Service Training & Development Government Contracting Quality Assurance
PROFESSIONAL EXPERIENCE
Program Administration Specialist (Internship Program) June 2019 – October 2019
Vehicle Department of Transportation (VDOT), Fairfax, VA
Scheduled meetings, updated calendars and answered incoming calls.
Prepared ID badges, escorted visitors, maintained vehicles and secured key box.
Maintained filing system and reserved conference rooms.
Executive Assistant March 2016 – May 2016
Department National Intelligence (DNI), McLean, VA
Scheduled weekly, monthly, and quarterly meetings, updated and printed calendars and answered incoming calls.
Responsible for maintaining the schedules of 14 personnel.
Reserved VIP cars to and from meetings in other locations such as the White House and Pentagon.
Scheduled Video Teleconference (VTC) meetings with Foreign National Leaders
Prepared Defense Travel Orders (DTS) both Domestic and Foreign, reserved hotels, and rental cars.
Prepared VISA's applications for covered and uncovered personnel.
Maintained data in 2 information daily systems.
Executive Assistant Manager January 2014 – February 2016
National Geospatial-Intelligence Agency (NGA), Fort Belvoir, VA
Managed and supervised executive assistant activities, ensuring optimum and effective utilization of resources.
Directed staff support of both an administrative and technical nature to mid and senior level leadership.
Prepared weekly schedules, printed calendars, prepared travel support (DTS), and generated travel orders/vouchers.
Responsible for VTC connectivity, controlling technical aspects of meetings to mitigate technical difficulties.
Organized and managed the review of calendars, keeping all meetings updated or rescheduled.
Created daily read-ahead books to include preparing briefing slides and disseminating permanent meeting information.
Communicated effectively with various Directors, Deputy Director, front office, and administrative staff.
Maintained and supervised the main office level internet sites to include creating and maintaining share point files.
Coordinated and provided effective feedback with office leadership to update organizational charts.
Coordinated and managed the development process for the maintenance and process improvement of business operations, including standard operating procedures (SOPS).
Coordinated and escorted outside vendors and high dignitaries visiting personnel department
Staff & Administration Manager July 2011 – January 2012
Finance Management & Travel, U.S. Army, Fort Belvoir, VA
Maintained and analyzed the aggregated responsibility for organization, software, and providing customer service support, filing, and time sheets.
Managed and directed subordinate supervisors with preparing over 200 letters for no fee Visa passports and delivering Official Passports and Visa applications to multiple embassies and the State Department.
Managed and counseled over 100 government and military employees with authorizations and vouchers using the Defense Travel System (DTS)
Developed and maintained the proper guidance, procedures, and policies to provide counsel and authorization for vouchers and credit card increases, activations and credit increases.
Supervised and managed over 200 employees with passports and VISA packages.
Maintained effective communication to assist customers with checking in/out metro passes, Smart cards, and online applications for the Metro Subsidy Program.
Communication & Marketing Analyst (Intern) March 2011 – July 2011
Defense Technical Information Center, U.S. Army, Fort Belvoir, VA
Provided search strategies, research assistance, reference, and document retrieval services to the DTIC users’ community to include general public, industry, educational institutions, managers, and scientists.
Managed and assisted the supervisor with training over 500 users online in using keyword searches for journal articles, proceedings, technical reports, directives, and instructions.
Trained and supervised 5 personnel to download scientific and technical information using Online services
MILITARY EXPERINCE
Senior Food Operations Manager
U.S. Army, Fort Lee, VA and Fort Stewart, GA December 2003 – December 2010
Evaluated over 50 personnel practices to ensure adherence to Army regulations and policies.
Trained over 50 personnel to enhance job skills.
Training Supervisor, Senior Small Group Leader (Instructor)
U.S. Army, Fort Stewart, GA February 2003 – December 2003
Trained over 100 Soldiers to become Non-Commissioned Officers.
Trained over 15 Soldiers on managerial topics.
Developed training materials.
Senior Food Operations Manager
U.S. Army, Camp Castle, Korea December 2002 – January 2003
Runner-up for Department of Army Best Restaurant.
EDUCATION
Master of Science, Human Resources Management; Concentration in Human Resource Generalist, Strayer University College, Alexandria, VA, March 2019
Bachelor of Business Administration; Concentration: Human Resources Management, Strayer University College, Alexandria, VA September 2014
SPECIALIZED TRAINING
People Soft Training Admin
Defense Travel Systems (DTS)
Noncommissioned Officer Academy (Management)
Contracting Officers Representative Course
TRADOC Total Army Instructor Training Course
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