Customer Service Sales Associate
Resume:
MARK DWULIT
** ********* ****, ****** ** N*G *E*
************@*******.***
I am a dedicated, hardworking student seeking an opportunity to apply my skills and knowledge in the workforce. With adept experience in customer service and education in business management, I can positively contribute my skills in the work environment. SKILLS
• Remarkable interpersonal skills
• Excellent customer service
• Works well under stress & pressure
• Committed & consistent individual
• Active listener & Problem-solver
• Smart Serve Certified
• Positive influence
• Able to work in team or independent
environment
EDUCATION
2018 – 2022
B.A. BMOS HONORS SPECIALIZATION, COMMERCIAL AVIATION MANAGEMENT
(FLIGHT), UNIVERSITY OF WESTERN ONTARIO
• Maintains above average GPA for honors specialization, training, and education in aviation, proficiently balances studies, flight training, and social life, demanding course load, extensive group collaboration experience, emergency training/experience EXPERIENCE
MAY 2020 – AUGUST 2020
LCBO, TORONTO, ONTARIO - PART-TIME
SALES ASSOCIATE
• Educate customer on product knowledge, assist with purchase decisions, distribute product in an organized and timely manner, proficient in monetary transactions, answer customer service inquires
MAY 2019 – JULY 2019
BLAZING KITCHEN, TORONTO, ONTARIO – FULL-TIME
CATERING
• Organize & pack catering meals/supplies for events and/or delivery, set-up/clean-up of catering stand while following sanitary/health guidelines, assist clients with product inquiries, demonstrate professionalism throughout a variety of events, maintain client satisfaction
MARCH 2016 - AUGUST 2018
CANADIAN TIRE, TORONTO, ONTARIO - PART-TIME
SALES ASSOCIATE
• Provided customer service in the automotive department, answer product specific questions, variety of product knowledge, maintained clean environment both inside and outside the store, positive impact on employee morale, answer variety of customer inquiries in-person & over the phone
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