Leadership Human Resources Regulations Reports Counseling Performance

Kim M. DAWKINS

**** ******* **** **. ***. *** Indianapolis, IN 46237 857-***-**** *******@*****.***

Summary

I am a veteran who has worked for the government since retiring in various positions. Hold a U.S. Government Secret Security Clearance. Results-focused professional with successful experience managing multiple, concurrent projects with strong problem solving and follow-through capabilities. Recognized as a natural leader with a special talent for transitioning strategy into action and achievement. Possess strong and decisive leadership qualifications with effective analytical, multitask, critical thinking, interpersonal communication, and conflict resolution skills. Excel at establishing and maintaining effective working relationships with supervising personnel, co-workers, subordinates, and representatives from various levels of government, business professionals, contractors, and the general public. I hold a Master’s degree in Human Resource Management.

Leadership Human Resources Regulations Reports

Counseling Performance Training Organization Skills

Communication Security Supervisor Detail Oriented

Education

Master of Science Degree Associate of Arts

Major: Human Resource Management Major: Liberal of Arts Southern New Hampshire University Chattahoochee Valley Community College

Bachelor of Arts Degree Diploma

Major: Psychology Major: Automotive Fundamentals

Ashford University Columbus Technical College

Professional Experience

Site Supervisor

SOC LLC, US Embassy Baghdad, Iraq

02/28/2015 – Present 65+ hours/week

Knowledgeable in strategic human resource management on the global stage. Manages an international workforce, using effective cross-cultural concepts. Effective in transforming difficult conversations into better decisions, healthier work relationships. Expert in de-escalating conflict conversations, choosing when to intervene, and creating a workplace environment that fostered constructive conflict engagement. Actively participate in training over 30 ex-pats spanning up to 17 posts in support of the mission. Provides effective leadership and supervision to numerous ex-pats, third-country nationals (TCN’s), and local nationals (LN’s). Deliver guidance to 30+ Security Armed Guard Forces throughout US Embassy Complex and the Baghdad Diplomatic Security Center (BDSC). Ensure staff follows all rules of engagement and search procedures in accordance with the Department of State Regulatory Rules of Engagement (ROE) and/or Requirements. Exercise sound judgment in contributing to the efficient management of all guard operations at the complex, ensuring that guard posts are staffed, and guards have been trained, equipped, and vetted.

Human Resource Management

Southern New Hampshire University, Manchester, NH 03106

11/2016 – 05/2018 36 hours/week

I hold a master’s degree in human resource management. I am familiar with analyzing and identifying major job functions, knowledge, training, experience, and education requirements to develop rating factors and job assessments. I am further knowledgeable in preparing job opportunity announcements in an automated talent acquisition system, making eligibility and basic qualification determinations. I can interpret and explain human resources policies, procedures, laws, standards, and regulations. I have expert knowledge in interpreting and applying employment regulations and appointing authorities to ensure that staffing and recruitment actions comply with human resources policies and regulations. Familiar with how to advise hiring officials on procedural and regulatory requirements related to recruitment and placement.

Lead Military Instructor

Linxx Global Solutions, Gulfport, MS 39501

08/18/2008 – 02/28/2015 40 hours/week

Demonstrated instructor and subject matter proficiency in classroom and field instruction and written materials. Presented material clearly, concisely, and in sufficient detail to make it clear without sacrificing thoroughness and accuracy. Determined learning objectives and task learning relationships, cluster learning events, organized course content, and developed instructional design plans. Utilized research data to develop curriculum plans incorporating the latest available data. Developed, maintained, updated/modified, and adapted study guides, visual aids, written tests, training aids, and course outlines for formal course use.

Planned, implemented, administered, and counseled organizations and their leadership on the individual, family, and community issues including but not limited to career assistance, transition, relocation, family, and other work/life service and activities provided to military members, retirees, Department of Defense civilian members, and their families. Principal advisor on career, transition, relocation, personal financial management, employment, community life, emergency/crisis assistance, personal and family readiness, and all other work/life-related services.

Maintenance Site Manager

Anham/Nour USA Taji, Iraq

01/07/2008 - 08/18/2008 65+ hours/week

Performed functions of recruitment, hiring, training, career development, and other contemporary processes within the organizational setting. Expert in employment law and HR ethics and actively applied knowledge to vexing issues when they arose. Worked effectively alongside the Iraq Military Forces monitoring equipment readiness, maintenance shop organizations, control of maintenance assets, and providing advice on all matters related to maintenance and logistics. Provided effective leadership to a team of 72 mechanics and 11 admin personnel as part of daily operations. Plans organize, and schedules workloads to meet contract requirements and repair cycle times. Utilized advanced electronic troubleshooting skills to diagnose, align, and repair failed and damaged systems, and troubleshoot electrical problems.

United States Army, Worldwide Locations

Served in multiple positions of increasing responsibility and complexity demonstrating exceptional leadership, knowledge, skills, and proven abilities in the following areas:

Training Technician, Instructor, and Operations Sergeant

United States Army

Conducted classes on Landmine Warfare. Instructed personnel on how to identify the various components, arm and disassemble, camouflage, and store the M21 Anti-Tank Mine, M18 Claymore Mine, and Unexploded Ordinance. Trained personnel on clearing minefields and placing mine markers. Ensured safety measures were followed according to Standard Operating Procedures.

As Battalion Training Sergeant, provided effective leadership, supervision, and training to 20 personnel encompassing all aspects of maintenance, deployment, and security of the tactical operations center. Reviewed and updated Periods of Instruction (POI) and Vault Files for marksmanship training. Researched, developed maintained, updated/modified, and adapted study guides, visual aids, written tests, training aids, and course outlines for formal course use. Designed and developed criteria for designing training aids and devices based on needs of analysis of the instruction systems. Recognized as Subject Matter Specialist in the development of individual and group learning programs. Monitored and evaluated student progress and performance. Administered objective evaluations and assessed practical writing and interpersonal assignments.

Responsible for all matters pertaining to a wide range of personnel/human resources topics including esprit de corps, welfare, health, job satisfaction, morale, utilization, and training of personnel in order to promote the traditional standards of good order and discipline. Exercised the necessary leadership to provide and sustain a mission-ready workforce to execute the company’s mission. Provided technical advice to management and staff members to identify and resolve human resource management problems, and to evaluate, design, and develop programs and systems for improvements and enhancements. Planned, programmed, documented, executed, coordinated, and analyzed fiscal, manpower, doctrine, instruction, and equipment requirements in support of large-scale training initiatives. Provided sound advice and recommendations as to appropriate strategies, priorities, resource requirements, and equipment/personnel allocations necessary to accomplish objectives. Performed organization structure, workforce utilization, and space utilization for procedural and relationship aspects of the office, to improve the efficiency of internal administrative operations.

Provided recruitment and placement advisory services to units serviced, covering specific aspects of the recruitment process. Conducted job analysis, created assessment questionnaires, prepared promotion, and placement announcements, and issued referral certificates, and effected the full range of personnel actions. Determined the applicable laws and regulations and provide the most effective and legal resolution.

Operations Management and Analysis:

Skillfully adapted analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness and/or organizational productivity. Established, revised, or reviewed policies, procedures, business objectives, and organizational design for the staff, as necessary, to eliminate work problems or barriers to achieving operational objectives, promote team building, implement quality improvements, or in response to regulatory compliance and/or customer requirements. Established metrics and analysis systems for departments to assess efficiency, effectiveness, and compliance. Executed internal management support services in the areas of program cost monitoring, annual fiscal planning, and development of annual work-plan(s), for the procedural and relationship aspects of various work centers.

Safety Officer/Platoon Sergeant:

United States Army Fort Benning, GA

Ensured a proactive approach to accident prevention by training and advising command personnel on safety issues. Inspected workspaces, facilities, grounds, buildings, and machinery for unsafe/unhealthy working conditions and to isolate hazards to life, health, and equipment. Planned investigations, analyzed mishaps and hazardous conditions to determine the origin, causes, and contributing elements, and prepared written evaluation reports concerning findings. Investigative efforts included the inspection of work-related personal protective equipment, the condition of work areas, the safety of work practices, and the degree of compliance with the safety program. Through inspections, provided expert advice and counsel on the development of safe operation of equipment, identification of common work associated hazards as well as sound egress procedures. Compiled and analyzed mishap data, identifying trends, and developed recommendations to eliminate mishaps. Generated detailed reports containing recommendations for changes in operating procedures, local regulations, and the use of protective devices. Used various guidelines, which included agency safety and occupational health manuals and publications, occupational safety standards, textbooks, past survey reports, public laws, state and municipal codes, and other pertinent literature. Employed sound knowledge of Environmental Protection Agency and Environmental Compliance Assessment Management Program rules, regulations, and instructions relating to hazardous waste generation and personal and environmental protection. Utilized effective oral and written communication skills in the presentation of status reports and responding to inquiries from various sources and presenting educational and other training briefings.

Served as a Platoon Sergeant of 40 personnel. Mentored and maintained accountability of soldiers within the platoon, providing positive guidance for their personal and professional development. Supervised inventory management functions for communications, medical, and specialty equipment valued at approximately $2M; conducted a monthly inventory with a 100 percent accuracy rate during a one-year period. Planned and managed over 30 projects using project management concepts; established work breakdown structures and timelines, forecasted resources, and supervised overall completion of projects. Oversaw all aspects of platoon’s fitness program; platoon averaged 240 points on the physical fitness test, far exceeding the US Army standard score of 180. Assessed training needs and evaluates training effectiveness of platoon; assisted in the development of innovative teaching techniques and conducted professional development seminars. Directly responsible for the security and maintenance of living quarters for 40 soldiers; ensured all soldiers' quality of life needs were sufficiently met. Analyzed violations of organizational code of conduct and administered disciplinary actions in accordance with published regulations.

Drill Sergeant

United States Army Fort Jackson, SC

Reviewed work centers to optimize the use of resources and maximize the efficiency and effectiveness of the organization. Utilized expert knowledge, resourcefulness, and seasoned judgment in making managerial decisions and generating actions, through supervisors, designed to solve not only internal operating problems but also those caused by changes to working practices within other commands or imposed by higher authority. Planned, organized, and directed basic and initial military training. Planned and organized military training requirements. Determining requirements for training, facilities, space, equipment, visual aids, and supplies to support military training requirements, and monitored the training program to ensure effective use of support items. Planned and organized phases of training, student flow, and flight assignments, consistent with available facilities. Planned the use of non-appropriated funds for training activities or equipment. Inspected and evaluated military training activities, personnel, and facilities. Conducted periodic inspections of training activities and assisted training units in correcting training deficiencies. Evaluated personnel undergoing military training, to include performance and adaptability. Counseled and advised individuals on training problems. Identified non-prior service personnel unfit or unsuitable for retention in the Army. Instructed on basic and initial military training. Instructed indoor and outdoor military training subjects using demonstration-performance and lecture methods. Used film projection equipment in support of training objectives.

Provided remedial training for non-prior service personnel undergoing this military training. Formulated effective instructional material methodologies, which included the order of presentation, level of interaction, feedback, and remediation. Used a combination of conventional teaching methods such as demonstration-performance, lecture, teaching interviews, guided discussion, and practical exercises. Managed classroom responsibilities and maintained the continuity of the learning process.

Professional Training

Sexual Harassment Physical Fitness Course

Cybersecurity Equal Opportunity Instructor Training Course Equal Opportunity Representative

Values and Ethics Drill Instructor School

Common Threats Training Development Course

Social Media NRA Law Enforcement Firearms Instructor

Personal Information Records System (PIRS) First Aid

CPR Effective Writing

Fraud Waste and Abuse Counseling

Basic Instructor Development Primary Leadership Development Course

U.S. Navy: NEC-9502, Instructor Course Instructor Certification

AWARDS, HONORS, AND RECOGNITION

Meritorious Service Medal, Army Commendation Medal, Army Achievement Medal (10), Army Good Conduct Medal (6), National Defense Service Medal, Noncommissioned Officer’s Professional

Development Ribbon with Numeral 2, Army Service Ribbon, Overseas Service Ribbon (3), Expert Infantry Badge, Parachutist Badge, Air Assault Badge, Drill Sergeant Identification Badge. Recipient of numerous Letters of Commendation, Recognition, and Appreciation for outstanding military, humanitarian, and community service.

Additional Information

Veterans Preference: 10-point; 80% service-connected disability

Eligibility: VRA (special hiring authority), VEOA, Delegated Examining Unit, U.S. Citizen

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