Wanda Gail Sory

**** **** ***** *****

Nashville, TN 37211

Phone 615-***-****

PROFESSIONAL EXPERIENCE

September 2008 – Present

Retired.

**** – September 2008

Financial Secretary and Office Administrator

Haywood Hills Baptist Church

255 Haywood Land

Nashville, TN 37211

Provided all financial support to the church which included not only paying bills but also reports of expenditures and income to the church body. As the Office Administrator I was the go to person for all persons of the church during a time when we were without any permanent full time pastor. I supervised the other office staff including having to take some unpleasant disciplinary actions against an employee. The coordination of computer problems also went through myself. If I could correct them I would and if not I would contact a computer support company to deal with them.

December 1998 - 2003

Self-employed – Virtual Assistant providing Contract Administrative Support.

During this time administrative support has been provided to several lawyers in the Nashville area typing various court documents. I prepare and type Chapter 7 Bankruptcy’s for one local attorney. Typing has been accomplished from both handwritten documents and from dictation (using a Dictaphone). Support has also been provided to a Court Reporter typing depositions and court documents using a Dictaphone.

Administrative support was also provided for the Tennessee Association of Conservation Districts on a contract basis. This includes training of their clerical people across the state, setting up conventions of 250+ people in attendance and designing and publishing their web page using MS Publisher as well as providing secretarial support for the office. This contract has since expired.

August 1993 - December 1997

Computer Programmer

USDA Natural Resources Conservation Service

Designed NRCS in Tennessee web page using HTML. Wrote programs to be used by employees on the UNIX operating system. Was trained to write programs for a DOS system. Have provided training to personnel on the use of the UNIX and DOS operating system, as well as the Internet. Primary person doing internet searches and training other employees to use the internet. Provided limited hardware support in the State Office. Wrote programs using C and UNIX shell for other states.

July 1988 - August 1993

Office Management Assistant

USDA Natural Resources Conservation Service

Ran the office for the State Conservationist. Made travel arrangements for the State Conservationist and other staff in our immediate office, this included car, hotel and airline reservations. Insured travel vouchers were filed, with supporting documents, upon return to the office. Supervised clerical staff, acted as liaison with other government agencies and subordinate staff throughout the state as well as analyzed, evaluated, developed and implemented internal policies and procedures for administrative functions. Acted as resource person for supervisor’s subordinates, state office/area secretaries, and other personnel in procedural aspects of work. Responsible for identifying and providing training to secretaries across the state to ensure they were current on office procedures and policy (including writing the material where necessary). With some guidance from Washington, I wrote the correspondence handbook in 1993, which they are still using. Typed all confidential correspondence for the State Conservationist and maintained the budget for his office. This consisted of travel as well as equipment and supplies.

January 1978 - July 1988

Secretary

Federal Aviation Administration

Nashville Air Traffic Control Tower

Provided secretarial assistance to roughly 60 employees. I was the only administrative person. Duties consisted of handling all personnel matters (including time cards and insuring they were paid correctly) as well as answer phones, type correspondence, orders, notices and changes to our orders, as well a routine office duties. Was also responsible for budget cuff records on supplies and overtime.

February 1977 - December 1977

Customs Aid

U. S. Customs Service

Nashville, TN

Checked entries to make sure they were complete and the proper duty was charged. Rang in entries, answered the phone, registered all equipment being carried out of the country (If it was foreign made). Act as receptionist and would locate the Inspectors for the Airfreight Offices when they needed them. Exhibited excellent people skills to be able to deal with all visitors into the office.

July 1975 - February 1977

Secretary and Clerk Typists

V.A. Hospital

Nashville, TN

Receptionist in outpatient clinic. Worked up charts, ordered lab work, x-rays and other test the doctors ordered. Also retrieved the results and filed them in patient file. Checked patients in and out of clinics and gave appointments. I was also secretary to the Chief of Cardiology. I did his typing, handled phones, helped schedule angiograms and other tests, maintained time cards, ordered supplied and did general clerical duties. Coordinated between our permanent staff and Residents from Vanderbilt who were training with us. I was also responsible for the budget for the Cardiology Department.

October 1974 - June 1975

Clerk - Accounts Payable

Industrial Equipment

Nashville, TN

Answer phones and type when the secretary was out. My main job was to do Accounts Payable. There was a large backlog of accounts payable that had not been attended to. I was to get these caught up and keep them current, which I did. After this was accomplished, I was to handle Accounts Receivable.

November 73 - October 74

Admitting Clerk

Donelson Hospital

Nashville, TN

My main job was to admit and dismiss patients from the emergency room. I was used for a short time in the insurance department to help catch up on a large backlog of insurance billings. When I returned to the emergency room I would admit patients, order any tests, x-rays, etc. the doctors needed and retrieve the results insuring they were given to the doctor in a timely manner. I would complete the insurance forms we were responsible for filing and give the information to the patient on those insurance’s we were not filing. At that time the Emergency Room was operating on a cash basis, to the extent possible. I was responsible for collecting the money from patients.

March 71 - October 73

Contract Manager

Wilco Truck Rental

Nashville, TN

Initially I was a receptionist-secretary. I was later promoted to Contract Manager. I had regular secretarial duties and also was responsible for contracts for trucks all over the United States, maintained contract files and files on individual trucks. Also made pay-off of equipment and maintained a file on titles to the units that were paid off. If a piece of equipment was sold, ensured the new owner received title and all pertinent paperwork.

August 1970 - January 1971

Service Technician

Metropolitan Police Department

Nashville, TN

Checked records, typed reports, answered phone, took statements, worked on background investigations and filled in for one of the Assistant Chief’s secretary when she was out. I also pulled criminal and FBI files.

August 1967 - March 1971

Secretary

Sewart Air Force Base

Smyrna, TN

Typed flight orders, reports, kept up with flying times, worked as secretary to the Commander and Operations Officer. Assisted in the First Sergeant’s Office, made appointments for the Director of Materiel and his staff, received correspondence and made distribution. Took dictation from the Director of Materiel.

EDUCATION

Antioch High School

Middle Tennessee State University - Mass Communications

Volunteer State Community College - Psychology and English

Nashville State Community College - Computer Programming

Assembler

Pascal

C

Awards

Numerous Performance Awards

Letters of Appreciation

Letters of Commendation

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