Licensed Realtor Sales Counselor
Resume:
ELIZABETH M. INMAN
*** ******** *****, ***. ****, Irving, TX. 75063
******************@*****.***
Accomplished in product/service sales, administrative and customer service positions within varied business industries, performing alone and/or with a team to utilize my valuable work experience and education.
Qualifications/Knowledge/Skills
Typing Speed – 65+ wpm with accuracy
Computer skills – Proficient in all Microsoft applications (Excel, Word, PP, Access, Outlook)
Have & Will acquire as needed to engage to learn custom computer programs/applications
Excellent proofreading and editing skills military, government, call center, telecommunications, manufacturing, general accounting, human resources, education, sales
Knowledge of North Texas infrastructure for traveling due to outside sales
Fluent terminology in legal, medical, construction, insurance, real estate, security, agriculture, logistics
Experience
Associate Clerk
Bed Bath & Beyond essential (E-Commerce Warehouse)
12/01/2019 – 11/1/2020
Performed within multiple areas (Inventory Control, Returns, Damages, Replenishment, Ship Alone, Single/Multiple packing, Dunnage). Mainly scanning inventory products before shipping. Assisted with problem solving with pick handlers. Utilized pallet floor jacks. Adhered to all safety rules and protocols.
Security Guard - noncommissioned
Securitas Inc. - Dallas TX.
10/08/2018 – 11/16/2019
Performed on various assignments: Logistic Warehouse (DHL), Corporate Campuses/Independent customers with required 24 hr. scheduled security 1-3 shifts worked @ @ 40 hr. week OT as required including holidays
Performed vigil surveillance with CCTV/mobile patrol to assigned inside/outside facilities
Secured entrances/exits, dock doors, windows during all mobile-patrol
Provided to personnel assistance as needed
Monitored authorization of entrances/emergency exists
Removed wrongdoers/trespasser’s
Created/Maintained client’s management required reports for security/safety incidences Daily/Weekly/Monthly
Created/Maintained customer’s: Security/Safety Logs, SOP on authorized materials/terminated personnel
Created/Maintained assigned access badges on authorized personnel to facilities
OVERALL – Sustained a Safe & Secure working environment for personnel
ABM aka Air Serv (contractor for American Airlines) DFW Airport, Fort Worth, TX 09/2017 - Present
Customer Care Assistant, SIDA/customs seal badged (Zone Lead, ATO Lead, UM Runner, OJT trainer to new hire CCA’s) – Assist outbound/inbound wheelchair passengers flying to connection flights, food/restrooms, baggage claim, through TSA checkpoints, courtesy pick up points, also answered to supervisory calls from AA gate agents in Terminal A,B,C,D
Star Concessions DFW Airport, Fort Worth TX. - 08/2017 – 03/2018 – Customer Service Representative – Worked 3rd full time and moved to part time. Performed all cashier purchase transactions for merchandise/gas customers, restock merchandise, restock/clean food appliances. Checked legal I.D. for Tobacco/Alcohol customers.
AppleOne Employment Agency – Member Services Agent Irving, Tx., 01/2017 - 3/2017 Temporary assignment @ 100% inbound call center taking inbound calls to register/schedule eligible members of a telehealth care services industry. 100% Applied strictly the HIPPA legal protocols.
Operations & Customer Support
Diligent USA - 07/2016 to 11/2016 – Irving, Tx. - Performed operational/customer support duties for freight needs in the logistics industry. Researched/Provided POR’s, POD’s, ETA’s. Performed constant phone and email communications with automotive dealer clients, their customers, inter-company employees. Performed recording, posting and processing of COD checks and COD authorizations.
Student
Fall 2013 – Fall 2016 full-time - Tarleton State University, Fort Worth, TX. campus
Sales Consultant
05/13/13 to 11/02/13 - Texas Lighting Etc., Weatherford, TX.
Assist consumers in the selection process for all outdoor, indoor lighting, fan fixtures for new and pre-owned homes. Initiate the procurement process from over 40 suppliers to involve; price check, estimate origination integrating fixed budgets from home individuals, home builders, contract-for-hire. Pursued proactive measures through the procurement processes: pulling orders, tracking shipments, coordinating delivery, RGA resolution for defective/damaged goods. Constant Communication daily with suppliers, builders, contractors, electricians for current and future business. Utilized Quick Books to create orders and Outlook and independent programs/applications.
Customer Service Agent 10/18/10 to 10/18/11
AT&T/Excelsior Services Group Inc., Dallas/Fort Worth, TX. – 100 % call center inbound calls from management/technicians/customers with escalated technical problems to administer assistance via to analyze/monitor discrepancies within a 10-applications data base to resolve into solutions of installation on the U-Verse system to result into satisfied solutions.
Licensed Realtor with Texas Real Estate Commission – (#0510383)
REALTOR – TREC licensed 8/2003) – fulltime 40-60 hrs week worked (1099 & W2 paid) @
Realty Executives (W2 & 1099 paid) - May 2003 - Feb. 2004 - Southlake, Tx – Performed in call center generating qualified leads as buyers/sellers for also for purchase & lease of real estate property.
Century 21 Mike Bowman, Inc. - 02/2004 - July 2006, Grapevine, Tx. – TREC licensed (paid W2 hourly worked 40 hrs. weekly) - Performed in a call center as an hourly paid inbound/outbound leads manager taking potential home sellers/buyer and generating leads to top agents into closed residential purchases and/or leases. OVERALL, singularly exceeded a cumulative ROI within 1.5 years total than previous 9 years of personnel who held this Leads Management position at this real estate brokerage firm.
07/2006 – 10/2010 (1099 paid) - 40-60 hours weekly TREC licensed real estate agent to result into a multi-million-dollar producer from my own lead generation. Engaged constantly with Tax records, licensed: Surveyors, Home Inspectors, Appraisers, Foundation Engineers, New Construction Home builders, Architecture firms, Title companies, real estate investors. Overall, performed constant negotiation upon residential resale/leases into successful closed transaction,
2010 - 2016 – Worked with following brokerages as a TREC licensed Realtor: Ambiance Realty, CMT Realty, ERA Heritage Realty, Ron Wellborn & Ass.
EXP Realty LLC (My present managing broker) 07/2021 – Parker, Johnson, Tarrant, Dallas, Collin, Hood, Palo Pinto, Van Zandt counties TX. - sales in areas of residential leasing and sales. At present have maintained required relicensing with Texas Real Estate Commission.
Sales Counselor - 10/01/02 to 4/16/03
SCI Management, Tarrant, Denton, Parker, Wise, Hood counties, TX.
Educated and assisted individuals/families in surrounding counties on pre-arrangement of their cemetery property and funeral services. Obtained prospect lead sources through the Coles directory, Networking, Referrals, Door knocking, Sphere of influence. Position required 100% travel and was held as a full-time paid commission.
Admin. Asst./AP, AR, Payroll, HR Clerk - 5/8/00 to 9/27/02
Nortex Communications, Inc., Irving, TX.
(Obtained position via Apple One Employment Services) Reported to company officers of an underground communications drilling company.
Retail Sales
Years to Your Health - 8/30/99 to 09/2016, Irving, TX.
Performed as a full-time hourly paid sales associate while attending Real Estate classes from 8/10/99 to 5/15/00 and then changed to working part-time weekends.
Data Entry / Customer Service Care
Verizon (formerly PrimeCo), Irving, TX. 2/4/99 to 8/6/99 (Obtained position via Kelly Services Agency) - Procured files, prepared orders for data entry, originating from Indirect and National Retail customers for telecommunication products: cell phones/accessories. Answered incoming calls from these customers to assist them on shipment status, credit issues and prepay documentation.
Sales Counselor
Stewart Enterprises - 2/19/96 to 1/7/99 -, Dallas, Tarrant, Denton counties, TX. - 100% commissioned sales. Educated and assisted individuals/families for their pre-need of cemetery and funeral services. 90% travel.
Administrative Assistant /Customer Service
Kelly Services Agency – Long/Short term assignments worked from 10/88 to 8/6/99 - Grand Prairie/Arlington/Bedford, TX. - Assignments: GTE Telephone The Temporary American Airlines Borden Packaging Lockheed Supply LTV-Vought McDonnell Douglas Aircraft – Northrup Grumman Clarke Products Inc. Snap on Tools Checktronic Lincare Verizon
Admin. Asst. Postgraduate/Financial Aid - 7/87 to 9/88
Parker College of Chiropractic, Irving, TX.
Composing/editing all correspondence, recordkeeping, answering all incoming calls from students, interns, licensed doctors, nationwide/international to assisting their needs for required licensing and re-licensing classes. Assisted as needed the Director of Financial Aid, processing student loans, daily contact with students and lending institutions nationwide.
Legal Secretary
V.L. Palmer, P.C., - 6/86 to 6/87 - downtown Fort Worth, TX.
Organized, maintained calendar as follows: consultations, court dates, depositions, personal travel, docket control. Typed all correspondence: memos, letters, notices, pleadings. Performed courthouse filings (county/district) to include the following counties: Tarrant, Dallas, Wise, Parker, Johnson, Denton. Areas of law worked: Criminal, Family Law, Civil, Business, Real Estate, Probate, Workman Comp., Personal Injury, Traffic Citations.
Clerical
Mansfield Business School - 1/86 to 6/86 - Arlington, TX. Worked at this institution while attending to compensate for tuition costs. Assisted in the processing of new students. Assisted the Registrar, record keeping of class hours, grades in student files; prepared transcripts, diplomas and awards. Also, performed tutoring in the following subjects: Business Math, English, Accounting.
Food / Facility Sanitation Inspector
U.S. Armed Forces (Army) – 03/82 - 03/84, [(Attached to U.S. Army MEDDAC command at HSC HS Fort Stewart, GA.)] NAS Jacksonville (Commissary), Mayport Beach naval base (Dry storage facility and U.S. Naval ships), downtown Jacksonville, FL. @ contracted facility trained by USDA GS-9-14 food inspectors in a government contracted cold storage. At all assigned facilities Performed food safety/quality, facility sanitation inspections, Hobart testing at the base commissaries to include obtaining random samples obtained from contractual vendors for laboratory testing. Executed these inspections in compliance of military/federal regulations according to contractual agreements with food/beverage procuring vendors supplying to all active U.S. military worldwide. This positions’ duties demanded strict adherence performed upon {naval ships, contractual supplying vendors, contracted warehouses} utilizing an assigned USDA accepted stamp.
***Received Soldier of the Month (from Ft. Stewart at least once while at this assigned post with 2 awards of Inspector of the month. ***Received letter of accommodation from IG for preparation of inspection performed at contracted cold storage facility @ downtown Jacksonville, FL Mayport drystorage facility – inspected and found fatal contaminated food subsistence to be declared condemned.
Education
Tarleton State University (Fort Worth campus) - May 2019 undergraduate degree Business Administration – 3.67 GPA - Delta Mu Delta honor society member.
Weatherford College, Weatherford, TX. – Associates of Art – May 2013 - GPA 4.0 – Phi Theta Kappa member/officer (fundraiser chair)
UTA Arlington, TX. / Leonard Hawes Real Estate School, Arlington, TX – 01/2001 – 03/2001 and 03/00-05/00
Obtained the mandatory class hours to qualify for the State of Texas Real Estate Sales Agent Licensee. Took exam 8/03, passed and actively hold this license with TREC to include present required relicensing hours every 2 years. License # 0510383
Mansfield Business School, Arlington, TX. – school closed in approx. 1995
11/85 to 6/86 - Vocational certificate earned for an Administrative Assistant. 4.0 GPA
Academy of Health & Sciences/U.S. Army, Ft. Sam Houston, San Antonio, TX. (MOS education)
12/81 to 3/82 - Food/Sanitation Inspector – 91R MOS (12 credit hours earned).
Mercedes High School, Mercedes, TX. 9/77 to 5/81 - Earned High School diploma.
Hobbies
Master Crochet designer and master Graphologist
Perform independent research studies: Quantum Technology & Human/Animal behavioral sciences
References upon request
Official academic transcripts upon request
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