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Program Assistant Analyst

Arlington, VA
November 20, 2021

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Cheryl A. Burr

**** ****** ******* **

Manassas, Virginia 20110

Phone: 571-***-**** • Work: 202-***-****



Program Analyst

To acquire a position in intelligence research with a law enforcement agency within the federal government.


Program Analyst detailed to the JSOC

Bureau of ATF&E, OSII - Joint Support and Operations Center (JSOC)

Washington, DC- 01/2015-1/2020

In my current position, I was detailed, as a Critical information Specialist (CIS) in the Joint Support and Operations Center’s (JSOC), Office of Strategic Intelligence and Information (OSII). In this position, it is my responsibility to provide assistance on all necessary incident supports that may require deployment of the Critical Incident Management Response Team (CIMRT).


Management Analyst

Bureau of ATF&E, OSII, Office of the Chief of Staff

Washington, DC-01/2014-01/2015

I prepare paperwork and send emails for SCI clearances, I input vehicle mileage into Sunflower, print reports on property. I prepare 1851.1 document for computer distribution. I enter travel vouchers in UFMS, Credit Card Reconciliation, FedEx packages for OSII upon request. I cover the Assistant Director’s office for OSII upon request.


Management Analyst

Bureau of ATF&E, Training and Professional Development

International Training Branch

Washington, DC 06/2002 – 01/2014

I was the logistics analyst for International Training Branch. This is done by interacting daily with the mail facility personnel by telephone in person and by email. I coordinate the timely pickup of packages containing training materials, supplies and equipment essential to the success of the training missions. It is imperative that the shipping personnel send the materials out via the proper method to assure they arrive at the training venue. Due to the complicated issues of customs and international laws it is necessary that the proper carrier is utilized. My relationship with the instructors, ITB program manager, ITB Branch chief, program analysts, shipping and receiving personnel and managers allows me to identify the specific needs required to provide them with needed materials in a timely manner to make the mission successful. I track the shipments until they arrive at their final destination. Through my relationship with these individuals and groups I have assisted out training teams in several remote and distant parts of the globe, places such as Bangkok, Thailand; Indonesia, the Republic of Georgia and several African and South American nations. I worked on a daily basis with the ITB program manager and provided him with the materials he requested while performing his duties in Iraq for several months. Also in this regard I routinely interact with personnel at International Law Enforcement Academies in Thailand, Hungary, Botswana and El Salvador. In my position I worked with the Learning Management System (LMS), by adding International training classes which are conducted around the world, this was done by compiling list of students and instructors and then inserting them into the LMS system.


Management Analyst

Bureau of ATF&E, Baltimore Field Division

Baltimore, MD, 05/2009 - 05/2010

(detail) I assisted the DOO and Special Agent in Charge with the management of Baltimore Field office. This is done by filing, typing, preparing documents anything needed to ensure field office is run smoothly.


Program Assistant

Bureau of ATF&E, Professional Responsibility and Security Operations, Physical Security Branch

Washington, DC, 02/2001 - 04/2002

Responsible for a wide array of administrative and program mission support functions for the Bureau's Physical Security Branch. Assisted in studies and surveys by performing preliminary research critical to assessing the effectiveness of Branch program operations. Determined the types and sources of information required for reports. Sent FedEx packages to appropriate field offices. Worked with access control and IVS computer systems.


Program Assistant (detail)

Bureau of ATF&E, Management, Document Services Branch

Washington, DC, 08/2000 - 02/2001

Received visitors and telephone callers and directed them to the appropriate individual or office. Maintained time and attendance records for the branch. Performed a wide range of office duties, including filing orders and briefs. Prepared 52's and 50's, and other documents, operated facsimile and copying equipment.


Program Assistant

Bureau of ATF&E, Management, Budget Branch

Washington, DC, 04/1999 - 08/2000

Provided technical assistance and administrative support for the Operations Staff. Entered original data into the computer system, updated and maintained comprehensive databases, performed quality assurance to ensure the accuracy of larger reports. Composed narrative and statistical information; created accompanying document and illustrations such as graphs, charts, and tables and Proof read materials for proper grammar, spelling, punctuation, style, and format. Organized and maintained hard copy files in a central library.

Received visitors and telephone callers and directed them to the appropriate individual or office. Maintained time and attendance records for office personnel, and arranged meetings, scheduled conference rooms, and made travel arrangements.


Northern Virginia Community College, Alexandria, Annandale Virginia


Accurint March 2015

Emergency Notification Systems (ENS) March 2015

Treasury Enforcement Communications System (TECS) February 2015

Justice/NCIC Telecommunications Systems February 2015

National Law Enforcement Telecommunications System (NLETS) February 2015

National Crime Information Center (NCIC) February 2015

MSAT G2 (satellite phone/radio) March 2015

AEXIS Imaging February 2015

Avaya 1-X agent February 2015

Organizing Committee member for the 2nd annual Support Staff conference.

CFC Keyworker 1999

Mission trip to Slovakia, May-June 2004

Quality step increase, June-2008 for Outstanding performance appraisal June-2008


Leadership skills for NON-Supervisor (11/2001)

Conflict Management skills for Women (8/2002)

Upward Mobility for Federal Employees (02 2000)

Introduction to Management Analyst ((8/2000)

22 Annual Leadership conference (03/2005)

Effective Abilities to Arrange Travel Meeting and Events (10/2005)

Reducing Office Gossip Decreasing Negativity in the Workplace (07 2008)

Using effective Communication to Promote to Promote a Respectful Workplace (07/2008)

Effective Positive Assertiveness (07 2008)

Government Wide Forum on Career, Balance and Diversity (07/2006)

Effective Oral communication skills (082008)

Legal Writing skills top 12 fast and easy to improve your writing (09/2017


Computer Proficient in:

Office 365

Microsoft Outlook 2013

Microsoft Word 2013

Microsoft Excel 2013

Microsoft PowerPoint 2013

Windows 10 Operating System


Barbara Burke, Bureau of ATF&E, Professional Responsibility and Security Operations, Internal Affairs Division, Writer Editor, 202-***-****

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