Co Ltd Entertainment

Patrick

Paolo D.

Pangilinan

Present address:

Al Manar, Dammam,

Kingdom of Saudi Arabia

Home address:

** ********* **. ****. *****

Novaliches, Quezon City

Mobile: +966-*********

Emailadd:

********@*****.***

Skype ID:

********@*****.***

Employment History

Restaurant Manager

Crepe Affaire (Innovative Union Company Formerly

known as Food and Entertainment CO LTD)

Dammam,Kingdom of Saudi Arabia

December 06,2019-Present

Duties and Responsibilities

• Daily Sales comparison versus the Crunchtime

• Training new Upcoming Managers

• Make Weekly staff schedules

• Cascading restaurant target and goals to the team

• Monitoring baladiya cards for all staff ; making sure it not expired

• Weekly ordering ; Dry and Frozen items

• Daily/Weekly & Monthly Inventory

• Deliver superior service and maximize customer satisfaction

• Respond efficiently and accurately to customer complaints

• Appraise staff performance and provide feedback to improve productivity

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly revenues and expenses

• Making sure that standard procedure was following by all staffs Assistant Store Manager

Kamps German Backerei(Food and Entertainment CO LTD) Riyadh,Kingdom of Saudi Arabia

August 07, 2018- December 06,2019

Duties and Responsibilities

• Daily Product Mix report balancing versus the actual baked items

• Make Weekly staff schedules

• Cascading restaurant target and goals to the team

• Monitoring baladiya cards for all staff ; making sure it not expired

• Weekly ordering ; Dry and Frozen items

• Handling monthly/Weekly Catering Event

• Weekly coordinating for supplier orders

• Deliver superior service and maximize customer satisfaction

• Respond efficiently and accurately to customer complaints

• Regularly review product quality and research new vendors

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly revenues and expenses

• Making sure that standard procedure was following by all staffs Head Cashier –Team Leader

Kamps German Backerei(Food and Entertainment CO LTD) Riyadh,Kingdom of Saudi Arabia

December 23,2015- December 23, 2017

Duties and Responsibilities

• Making sure that all cash transaction are properly closed

• Coordinating open table (Open transaction) to head waiter and/ or waiters.

• Taking customer order

• Coordination with the supervisor and Mangers about the item needed to be baked

• Make weekly ordering ; Packaging and dry items

• Handling minimal customer complain

• Closing all transaction ; balancing cash at the end of the shift

• Handling two shifts per week(Shift Management)

st

1 Assistant Manager

McDonald’s Philippines (RJCECS CORP. / JIGSDOM FOOD CORP) st

1 Floor Waltermart North Edsa, Quezon City

July 8,2010- May 31, 2015

Job Description / Duties & Responsibilities

• Demonstrate and reinforces the leadership behavior and basic people minimums

(uniform, crew schedules etc.)necessary to gain commitment fr om crew and leadership.

• Use basic human relation, communications and follow up skills and treating crew people as customers.

• Knows, enforces and educates crew on all appropriate personn el policies, labor laws, security and safety procedures.

• Maintains records for safety and appropriately documents cont ributions and performance in personnel file

• Controls Food Cost, waste, cash while managing the shift.

• Supervises delivery of raw products

• Properly Executes, enforces and manages all food safety and sa nitation requirements &

health & safety program.

• Completes assigned daily paper work, weekly inventories & stat istical reports Etc.

• Audits and verify all cash sheets for BOG, GC, overring, refunds SCD, deposits slip &

make reports

• Uses pre-shift and shift planning tools to ensure optimum QSC.

• Supports market wide promotions to maximize sales potential.

• Ensures proper implementation of new products and procedure

• Create Crew Schedules.

• Planned Crew Trainings for the whole month.

• Performs daily, weekly & monthly equipment calibration. Service Crew ( CREW CHIEF)

McDonald’s Philippines (RJCECS CORP. / JIGSDOM FOOD st

CORP) 1 Floor Waltermart North Edsa, Quezon City August 08, 2008 – July 07, 2010

Job Description / Duties & Responsibilities

• Responsible for performing crew functions

• Work on trained / different working stations

• Responsible for supervising preparations & positioning of peopl e, equipment and products during the operations.

• Responsible for handling customer complain during the shift.

• Responsible for training of all crew functions

Educational Background

Field of Study: Information Technology

Major: Bachelor of Science in Computer Science

College School : St. John Technological College of the Philippines Patrick Paolo D. Pangilinan

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