Medical Assistant Receptionist
Resume:
Darline Volcy
New York, NY 10026
*********@*****.***
SKILLS AND QUALIFICATIONS:
• EKG, CPR, Vital Signs, and Visual Acuity Examination
• Anatomy, Physiology, and Microbiology
• Aseptic Techniques, Specimen Collection (Finger Puncture, Phlebotomy, and Urinalysis)
• HCPCS, ICD-9, and CT-4 Coding
• Clinical Office Procedures
• Medical Office Administration
• Medical Terminology, and Medical Emergencies
• MS Office for Windows 2003/XP; Word, Excel, and PowerPoint
EXPERIENCE
Sugar Hill Medical Plaza/ Medical Assistant, Manhattan, NY 03/11- present
• Prepare specimen for lab, prepare computerize requisition form for lab
• Took vital, EKG, Spirometry, Phlebotomy, Urinalysis, and urine culture
• Set up for the doctor in the morning,holter monitor
• Assisted doctor with GYN examination, Interview patient for medical information
• Performed administrative duties: answering phones, scheduling, rescheduling, confirming appointments, filing, faxing, and copying.
• Order supplies for the lab and maintain, supply inventory for the lab
• Assisted 20-30 patient a day, ensure chart is available, with relevant lab work and test reports
• Finger stick glucose test
Harlem Cardiology, Medical Assistant / Medical Receptionist (Intern ) Manhattan, NY 10/10-02/11
• Recorded patients' medical history, vital statistics and information such as test results in medical records.
• Prepared treatment rooms for patient examinations, keeping the rooms neat and clean.
• Interviewed patients to obtain medical information and measure their vital signs, weight, and height.
• Cleaned and sterilized instruments and dispose of contaminated supplies.
• Showed patients to examination rooms and prepare them for the physician.
• Performed phlebotomy, EKG, and urinalysis.
• Met and greeted staff, physicians, patients, and visitors determine nature and purpose of visit, and directed or escorted them to specific destinations.
• Performed administrative duties: answering phones, scheduling, rescheduling, confirming appointments, filing, faxing, and copying.
Andrew Stevens Footwear, Customer Service/Clerk Brooklyn, NY 09/05-03
• Confirmed with customers by telephone or in person to provide information about products and services, to take or enter orders, canceled accounts, or to obtain details of complaints.
• Keeper records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
• Checked to ensure that appropriate changes were made to resolve customers' problems.
• Determined charges for services requested, collected deposits or payments, or arranged for billing.
• Resolved customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
EDUCATION
ASA Institute – the College for Excellence, Manhattan, NY 2009-2011
• Associates of Occupational Studies Degree in Medical assisting.
CERTIFICATIONS:
CPR and HIPAA Certified
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