Front Desk Receptionist

A L Y S S A C U T L E R -

A D E L M A N

267-***-****

**************@*****.***

** ******** *****,

Holland, Pennsylvania 18966

PROFESSIONAL SUMMARY

Skilled Front Desk Receptionist bringing excellent customer relations and administrative abilities. Manages smooth check-in and check-out processes with expertise in procedures and great multitasking abilities. Impresses guests in every interaction with professionalism and enthusiasm for service.

SKILLS

Multi-line telephone systems Customer service

Scheduling appointments Sorting mail

Filing and sorting Answer telephone calls

Greet visitors Organization

Creative thinking Verbal communication

Organize files Set appointments

Microsoft Office Problem-solving

Motivation

EXPERIENCE

Front Desk Receptionist, Huntingdon Valley Chiropractic, Jan 2018 - Current, Huntingdon Valley, PA

Relayed all messages promptly to proper parties.

Answered heavy volume phone calls and handled high traffic lobby area. Resolved customer and guest complaints.

Kept lobby and reception area clean and neat at all times. Received and distributed mail and documents.

Signed visitors in and out of office .

Maintained and replenished petty cash and checks.

Managed appointments.

Resolved guest and staff issues independently by using strong organizational, conflict management and decision-making abilities.

Greeted every visitor with friendly smile and immediate offer of knowledgeable assistance.

Answered telephone calls to provide information, take messages and set up appointments.

Special Education Secretary, Pennsbury School District, Aug 2013 - Apr 2021, Fallsington, PA

AC

Dec 1996

Maintained record files for all students including enrollment of new and transfer students.

Served as school receptionist by answering calls, receiving visitors, and taking messages.

Assisted in gathering data and preparing reports including state and federal government reports.

Supported by handling day-to-day needs and special projects with good multitasking and research skills.

Updated office calendar with new meetings, events and appointments to avoid overbooking.

Returned pulled files to proper locations to maintain easy staff access. EDUCATION

Associate of Science, Child Studies Exceptional Children Harcum College - Bryn Mawr, PA

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