Administrative Assistant/Receptionist

Anne Parry

Address: *** ******** ****, *********, ** 95687, United States Phone number: 650-***-**** Email address: ********@*****.***

An experienced office administration professional with over 15 years of experience optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable leader that blends advanced organizational business acumen. Offering keen attention to detail and strong decision-making skills to manage multiple concurrent tasks. Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy, and achieve organizational objectives. Self-motivated and possess an ability to perform effectively in independent or team environments.

2019 – present Direct Service Professional

Assist senior citizens with cooking, grocery shopping, housekeeping, hygiene, social events and other daily activities.

Develop and implement plans for individuals to reach their daily goals and community activities.

Assist clients with daily living activities.

Demonstrate the ability to communicate in both verbal and non-verbal formats. 2015 – 2019 Administrative Assistant-Receptionist

Yolo Hospice

Organized and introduced new systems to better facilitate the visitors. Prioritize and completed assigned projects by required deadlines. Answered and screened high volume incoming calls, setup conference calls, determined the nature of the call and routed to the appropriate person. Performed routine office support functions, including ordering supplies, stocking, photocopying, shredding, maintaining appointment calendars, submitting print jobs, and mailings.

Seamlessly managed and input information into the Yolo Hospice database quickly and accurately in a fast-paced work environment. Corresponded with customers, donors, board members and volunteers. Worked in close collaboration and coordination with hospice management team and to clinical providers to ensure coordination of services and activities. Administrative Assistant-executing multiple administrative tasks including invoicing, mailers, corporate letters, outreach marketing, data entry, updating databases.

Planned, scheduled, and produced all company meetings, including meetings with VIP clients.

2011 – 2015 Independent Service Specialist

Connection For Life

Was responsible for taking care of a mentally challenged clients and helped them develop the skills to live independently.

Effectively communicated with disabled clients and assisted with their daily tasks.

Provided transportation to the client to doctor’s appointments, social events, banks, and entertainment programs.

Educated clients on budget management and social skills. Mentored, coached, and emphasized behavioral management to residents with developmental disabilities.

Profile

Professional Experience

2003 – 2012 Program Coordinator

Stanford School Of Medicine

Seamlessly managed a key resource database of 700 physicians, faculty members and community representatives, created reports which resulted in a high accreditation rating.

Served as a prominent part of the administration by providing required support and assistance to faculty members, physician assistant students, administrative professionals, and directors.

Was responsible for processing payment of invoices for publications and medical supplies.

Oversaw the operations of inventory and ordered office supplies. Coordinated all schedules and logistics at the end of 3 months in advance for a 21-month physician assistant program for up to 45 students and 10 Faculty members.

Communicated with Stanford physicians, medical professionals, and Stanford students daily.

Managed classroom reservations for 120 classes a month 1 year in advance), including speakers and classroom logistics.

Created electronic schedules using File Maker Pro Software.

– TECHNICAL SKILLS

Scheduling Software Microsoft Office

– SOFT SKILLS

Sorting & Labeling Office Administration Documentation & Control Customer Service Performance

Improvement Remote Work Database Management Spreadsheet/Reports Attention to Detail Time Management

Communication &

Negotiation

2012 – 2014 Hospitality Coordinator

Menlo Park Presbyterian Church Career Action Ministry Was responsible for motivating the unemployed professionals. Offered hospitality services to all in need.

Student Mentor

BUILD Program, Sequoia High School

Led a team of six high-school students and helped them develop strong writing and speaking skills.

Oversaw the students and provided them guidance in finalizing business plan presentations in preparation for a county-wide high school BUILD contest. Administrative Assistant

Veterans Administration Hospital, Palo Alto: Chaplain’s Office, Pulmonary Unit, Prosthetic Department

Responsible for maintaining and organizing an excel benefit spreadsheet and the veterans' prosthetic files, and manage the computer tracking database. Professional Experience

Professional Attributes

Volunteering

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