Customer Service Representative
Resume:
Anakali
Oluwamurewa
Lauretta
Road *, Irewumi Street, Off Ejioku,
Ibadan, Oyo.
*******************@*****.***
Oluwamurewa Lauretta
To be a functional part of an upwardly mobile organization that is goal-oriented and highly dynamic, promote its efficiency and effectiveness operationally and at the same time develop my potentials by pursuing a fulfilling career in such organization where team work supersedes individual effort, creativity is rewarded and empowerment with accountability is a natural work culture. Skills
Computer literate.
Ability to work alone and also with a team.
Good communication skills and very open-
minded.
Ability to work under pressure
Strong commercial, analytical and management
skills.
Knowledge seeker: always open to new
ideas.
Excellent Problem-solving skill.
Ability setup and lead different groups
simultaneously.
Result – Oriented and highly productivity
minded
Experience
Customer Service Representative/ ZIIT INVESTMENT LIMITED 10thMay 2021 – 1st November 2021
Outline:
I help customers with complaints and questions, give customers information about products and ser- vices, take orders, and process returns.
Key Responsibilities:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas 2
Cashier/ Accounting Officer / MIPILOH ENTERPRISE
May 2020 – March 2021
Outline:
Receiving payments and issuing receipts, gift-wrapping packages and keeping track of all cash and credit transactions.
Key Responsibilities:
Maintaining financial records.
Handling accounts payable and receivable.
Checking invoices.
Resolving accounts to the general ledger.
Contacting clients about transactions and invoices.
Handling queries related to accounts
Teacher / DE – JOSSY MODEL COLLEGE
November 2017 – August 2018
Outline:
Design educational activities that promote physical, social and intellectual growth of students
Key Responsibilities:
Teaching students based on national curriculum guidelines within your specialist subject areas.
Planning, preparing and delivering lessons.
Encouraging student participation in lessons and in other school-related activities. Secretary / PEAKORK PLATFORM ASSOCIATE
November 2016 – October 2017
Key Responsibilities:
Typing, preparing and collating reports, organizing and servicing meetings, managing databases. priori- tizing workloads.
3
Education
JANUARY 2015 – AUGUST 2019
OND/HND / Osun State College of Technology, Esa - Oke ACCOUNTING (Lower Credit)
Interests
A lover of engaging in discussions, meeting new people, acquiring new experiences. References
Available on request.
Contact this candidate