Medical Billing Payment Poster
Resume:
Kerri Guzman-Ramirez
Jack of All Trades
Rochester, NY 14617
**************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Initial Reviewer, ECF
MAXIMUS FEDERAL SERVICE - Pittsford, NY
May 2021 to August 2021
To review applications for Schools or Libraries or both to figure out if they qualify to receive Internet devices. Through the E-rate program where they would get a certain percentage or discount. Strong Customer Service via email, ECF portal and phone outgoing call outreach. As well as Strong Data Entry Skills via Word, Email, Excel, and our ECF portal. Pharmacy Technician
Talent Bridge (Wegmans) - Rochester, NY
September 2020 to February 2021
Incoming call center to assist customers filling their prescription orders, sending refill requests to the physician office and entering patient billing information. Doing data entry, customer service, and other reception duties as assigned.
Personal Care Assistant
Direct Care Staff - Rochester, NY
April 2020 to October 2020
Assist clients in their home preparing food, bathing, making sure they take their meds, assist with errands by driving clients to doctors appointments, grocery shopping and other errands as necesidad and cleaning as needed.
Consumer Service Specialist III
MAXIMUS, Inc - Rochester, NY
November 2019 to May 2020
responsible for answering inquiries from Marketplace individual consumers including but not limited to general information as well as assisting individuals and families in applying for health care coverage through the Marketplace.
Strong Customer Service and Data Entry Skills.
Personal Care Assistant (PCA)
Freedom Care - Rochester, NY
June 2018 to February 2020
Assist clients in their home preparing food, bathing, making sure they take their meds, assist with errands by driving clients to doctors appointments, grocery shopping and other errands as necesidad and cleaning as needed.
Periodical Route Delivery
Democrat and Chronicle - Rochester, NY
September 2019 to November 2019
Put together
• Delivered a wide variety of periodicals, including sales adds
• Assured periodicals arrived at destination in a timely manner.
• Utilize customer route spreadsheet to process and ensure timely deliveries
• Assured inventory was consistently accurate
• Received, unloaded and delivered periodicals
• Adhered to Department of Transportation (DOT) regulations
• Managed paperwork
• Established short-term customer relationships
• Refueled vehicle
Day Care Asst After School Asst Camp Counselor
YMCA of Greater Rochester - Rochester, NY
October 2014 to October 2018
Daycare: take care of babies and children in the classroom, bottle and spoon feeding the babies change diapers interact with the children of all ages. Teacher Assistant: in the classrooms interact with school aged children from Pre-K to 6th grade following the currículum put in place by Lead teacher. Cover the class while teacher went to lunch. During the school year. When school was out. Worked the Summers as a camp counselor providing a full day of activities for the kids including but not limited to sports, swimming, arts and crafts, team building, and inclusion activities. Shift Manager/Cashier/Delivery Driver
El Dorado Mexican Restaurant - Rochester, NY
March 2008 to January 2014
To assist the manager and supervise train and oversee the employees. Make sure the restaurant shifts are covered assist with scheduling and all aspects of the restaurant operations including but not limited to cash/card handling, cooking, cleaning, food deliveries, catering, event organizing, strong customer service skills
Medical Payment Poster Specialist
University of Rochester Medical Center - Rochester, NY June 2006 to January 2010
To post medical payments manually into the payment system from various medical offices within the University of Rochester and Highland Hospital Medical Center systems. Entering patient payments and insurance payments or reimbursements, maintaining accurate medical billing documents by entering the correct medical billing code to be billed. Also post payments from the collection agencies also assist with the scanning of documents into the system.
Education
Associate in Physical Education Teacher Education and Coaching Monroe Community College - Rochester, NY
August 2011 to May 2014
Certificate in Office Administration & Data Entry Specialist Elgin Community College - Elgin, IL
August 1989 to May 2002
Skills
• Receptionist (10+ years)
• Medical Records (10+ years)
• Data Entry Typing Keyboarding copying faxing office skills answering phones 5 lines+ (10+ years)
• Driver (10+ years)
• CPR (6 years)
• Data Entry (10+ years)
• Filing (10+ years)
• Microsoft Word (5 years)
• Customer Service Skills (10+ years)
• Billing (5 years)
• Vital Signs (6 years)
• Microsoft office/ PowerPoint, Excel, Word, Access (10+ years) (5 years)
• Commercial Driving Experience (10+ years)
• Excel (5 years)
• Microsoft Powerpoint (5 years)
• Microsoft Office (5 years)
• Teacher Coaching
• Classroom Management
• Restaurant Management (5 years)
• Infant Care (10+ years)
• Swimming (2 years)
• Warehouse Experience (1 year)
• Customer Service (10+ years)
• Management Experience (2 years)
• Supervising Experience (2 years)
• Catering (5 years)
• Childcare (10+ years)
• Curriculum Development
• Hospital Experience (10+ years)
• Leadership (10+ years)
• Math
• Toddler Care (10+ years)
• Special Education (2 years)
• Sports Coaching (10+ years)
• Experience Working With Students (8 years)
• Early Childhood Education (4 years)
• Organizational Skills (10+ years)
• Experience Working With Students (10+ years)
• Behavior Management (10+ years)
• Public Speaking
• Research (1 year)
• Mentoring (3 years)
• Medical Receptionist (10+ years)
• Experience with Children (10+ years)
• Fundraising (10+ years)
• Administrative Experience (5 years)
• Tutoring (10+ years)
• Time Management (10+ years)
• Driving (10+ years)
• 10 Key Calculator
• Medical Office Experience (10+ years)
• Commercial driving (8 years)
• Teaching
• Documentation review
• Pharmacy Technician Experience
• Typing
• Microsoft Outlook
• Courier
• Computer literacy
• Sales
• Retail management
• Word processing
• English
• Medical Billing
• Microsoft Excel
• Intake
• Information security
• Delivery driver experience
• Conflict Management
Languages
• Spanish - Intermediate
Certifications and Licenses
CPR Certification
First Aid Certification
Assessments
Customer Focus & Orientation — Highly Proficient
May 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Administrative Assistant/Receptionist — Proficient March 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient
Data entry: Attention to detail — Highly Proficient April 2021
Maintaining data integrity by detecting errors
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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