Curriculum Vitae of Wally Piphious Adams

Wally Adams

Account Manager

Henley on Klip, Gauteng

adpdq3@r.postjobfree.com / adpdq3@r.postjobfree.com

+276*-***-****

I am a highly experienced account manager and marketing management professional with 20 years' experience working in challenging roles in the telecommunications sector with Telkom. I started out in 1995 as an Account Representative and grew along the ranks becoming a Sales supervisor and, Account Development Manager and Account Manager. This career progression based on merit is testament of my continuous improvement philosophy. My experience covers driving sales and marketing strategies and managing large accounts for reputable clients in diversified sectors. I possess acute business technology sales and relationship management skills able to design, plan and implement bespoke enterprise solution sales that ensure and enhance profitability. Competencies include all round marketing management with expertise in relationship management, new business development, strategic marketing, product management, business intelligence and business requirement analysis. Strong business management competencies with skills in managing service level agreements, contracts, accounts, client relations, finance and commercial processes.

Willing to relocate anywhere.

Skills

Account management, B2B, B2C and marketing management

Additional Information

PROFESSIONAL SKILLS

• Strategic Sales and Marketing Management

• Account Management

• Pre-Sales and Solution Selling

• B2B and B2C Sales

• New Business Development

• Product Management

• Relationship Management

• Strategic Business Management

• Contract Management

Channel Management

• Leadership, Motivation & Mentorship

QUALIFICATIONS

2007 Key Accounts Management for Sustainable Advantage, IMM 2004 Short Course

The 7 Habits of Highly Effective People Short Course

COMPUTER SKILLS

•Advance MS Office Suite Packages

VISION

" To utilise my skills and experience in enhancing shareholder value

Personal Information

Surname : Adams

First Name(s) : Wally Piphious

Known as: Wally

Job Title: Account representative: SME Sales

Date of appointment: 1995 January 02

I D Number: 690**********

Race: Coloured

Gender: Female

Driver’s Licence: EB

Disability: Yes

Disability Type: Physical right paralysis

Nature of Disability: Spinal cord injury which resulted walk guant and I cannot walk as fast as I used to prior to my accident and writes slower than my abled peers

Contact number: (+27 ) 64 170 6314

Email: adpdq3@r.postjobfree.com /

adpdq3@r.postjobfree.com

Physical Address: Penny Lane on Burnham Unit 7 687 Burnham Road Henley on Klip 1962

Other languages

Afrikaans –speak, read and write fluently

English –speak, read and write fluently

French –speak read and write beginner

Northern Sotho –speak, read and write fluently

Ndebele –speak, read and write fluently

Portuguese –speak, read and write intermediate

South Sotho –speak, read and write fluently

Xitsonga -speak read and write beginner

Spanish – speak

SiSwati –speak

Company name: Telkom SA

Service Organisation/Group: Small Medium Business Services

Region: Gauteng Central

Promoter’s Name: Ms. Lungelwa Sphambo

Promoter’s Phone: 081-***-****

Educational Background: East rand Senior Secondary School

Highest Standard /Grade: Grade 12 (Standard 10/Matric

Year of completion: 1989

Subjects Passed: English First Language, Afrikaans

Second Language, Economics,

Business Economics, Geography,

Biology

Highest Education: IMM Diploma in marketing management

Year of Completion: 2002 March 15

Work Experience

Employer: Telkom SA

Job Title: Account Representative:

Period: 1995 January 02 -1999 December 31

Job Level: AR1

Scope of work done

Roles-selling consumer products like private payphones and public-phones. Liasing with customers in assisting them on viability of business of payphones. Managing assets and revenue, relationship management in building strong ties with external and internal stakeholders and strategic partners from other companies and community leader, as a whole to get buy in for minimising fraud and vandalism of the payphones in the township. Involved in promotions like in- store promotions and The Rand Easter Show. Also been involved in competitive research like being the eyes and the ears of the company.

Telkom SA

Sales supervisor

03 January 2000 to 31 December 2002

Promoter: Johan Coetzer

Scope of work Done: Managing a team of 20 people in a special projects of selling value added services, in order to curb churn. Selling public payphones, in-store retail promotions, like in Shoprite, Post – Offices and strengthening relationships with other stakeholders .

Telkom SA

Account Manager

Telkom January 2010 to March 2016

Scope of Work Done: • Responsible for multimillion sales accounts for the division, relationship building and company liaison officer, also responsible for customer specific solutions like end to end data products

Account Development Manager

Promoter : Charmaine Dube- 081-***-****

email adpdq3@r.postjobfree.com

Telkom January 2003 to December 2009

Scope of Work Done: Relationship and service manager Responsible for vendor training and their staff on Telkom products, Business procedures (SLA) and in-store promotions. Educate customers also responsible for major campaigns and promotions. Competitive research meaning being eyes and ears of Telkom SA in terms of finding out what our competitors are doing and all their involvement in order to counteract them. Lease with external and internal stakeholders in new developments on malls premiere contracts at an elementary level for Telkom to put up their network for customers to be able to have access to ADSL, VDSL, and Optic fibre. I was also responsible for new residential developments from signing off of contracts until projects are finished and offer all required services when residents move in. Asset management, overlooking Telkom's assets places to ensure that they are accessible at strategic positions for revenue streams. Premiere contracts for payphones to be installed in malls or centres and maintain those which already exist. Internal and external stakeholders’ management, competitive research management, exhibitions and promotion of Telkom consumer products and sales. Channel management of calling cards

Additional information

Compassionate, good listener, perform outstandingly well under-pressure, open door policy, multi lingual, good negotiator, strategist in marketing and business and good presenter.

Performance Awards in Telkom

Belonged to 100 Percent Club for consistent over Hundred percent performance

Awarded Club Tau four times for outstanding performance

Leadership role -Public relations Officer of Young Marketers’ Development Forum

Applicable courses

Product training: SMBS Re-launch

Product training: Static IP

Telkom Business Sales

Love your work promotion

Business Mobile for Sales

EST-Split billing and billing hierarchy

Est-Business Internet Top –up Plans

EST –Business Internet Plans

EST-Corporate APN

EST-Business Voice Plans

EST-Business Voice closed user groups

Products &Services Customer Experience

CMSS: View Access-Res and Small Bus

Customer Relationship: Ambassador Programme

Manage key Accounts- Sustainable Advantage

Customer Care for performance

Time and Territory management for sales

Integrated Business Team project

Presentation Skills

Fundamentals of Financial management

Telkom Network: Introduction for Telkom Development Initiative Programme

7 Habits of Highly Effective People

First and Second Tier Product Training

Easi-coin Private payphone

Octophone

Info-connect Prepaid-phone

Tetabox: Product Sales

Induction for Sales and Marketing

Competition Law

Presentation Skills

REFERENCES

1.Name of referee SAREL VANDERWESTHUIZEN

Position ORGANISER, MARKETING&INFORMATION

Phone number 011*******

2.Name of referee JOHAN COETZER

Position SALES SUPERVISER

Phone number 031*******

3.Name of referee KHULEKANI KHUMALO

Position SALES SUPERVISER

Phone Number 011*******

4.Name of referee Mrs Marion Burger(Senior lecture)

Position Student

Phone Number 012*******

5.Name of referee Casey Manyama

Position PRO OF YOUNG MARKETERS DEVELOPMENT FORUM

Phone Number 083*******

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