Yolanda Rochelle
Las Vegas Nevada 89183
*.********@*******.***
SUMMARY
Versatile occupational health and safety director with hands-on expertise in multiple industries. Highly engaging team builder able to support employee improvement and development in fast-paced, diverse workforce environments. Results-focused leader successful at promoting safety programs and mentoring individuals on ways to avoid mishaps and accidents. History of championing program training in various organizations throughout well-established career.
Core Qualifications
Windows, Excel, Power Point
Effectively work with people
Establish learning environment
Office management skills
Positive reinforcement skills
Clear public speaking skills
Driver Experience
Customer Service Skills
Administrating Skills
Outstanding social skills
Active listening skills
Following Care plan for Clients
Experience with special needs
Data Entry Skills
Achievements/Documents
Completion of Early child Education course
CPR/First Aid
HIVI Blood borne Pathogen Certificate
T.B. Test
Food Handler's Permit
Stars 20 hours Training
27 completed hours of training from the Resource Family Training Institute
Experience
Precision Opinion 2017-2018 Las Vegas, NV
Customer Service Representative/ Data Entry Clerk
Answered constant flow of customer calls in queue per minute.
Responded to customer requests for products, services and company information.
Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers in fast-paced environment.
Successfully inputting data in excel spread sheet.
REM Nevada 2018-2018 Las Vegas, NV
Home monitor
Elderly caretaker helped individuals get dressed, eat, bathe and complete light housekeeping duties, such as dishes plan, prepare and monitor meals.
Run errands, remind patients of medications and escort them to events
Provide professional companionship for elderly individuals.
Monitor patients’ pulses, respiration and temperature.
Safe in His Arms Daycare 2013-2017 Kent, WA
Director
Modernized instructional plans and educational approaches to enhance student learning.
Upheld sound financial principles to keep program operating within budget levels, maximizing resource utilization while minimizing costs.
Hired and mentored well-qualified job applicants for teaching and support staff roles, boosting program success.
Stayed current on all codes and guidelines to maintain compliant program operations in Washington.
Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
Integrity Staffing 2016-2017 Kent, WA
Recruiter for Amazon
Maintain office services
Organizing office scheduler operations, procedures, preparing documentations and conducting interviews u
Controlling correspondence, designing filling system, reviewing and approving supplies requisition, assigning and monitoring clerical functions, with excellent customer service skills.
Education & Training
University of Phoenix Currently enrolled Tukwila, WA
Renton Technical College Fall 2008- 2010 Renton, WA
Regency of Renton Rehabilitation Center C.N.A. Training Renton, WA
Early Childcare Certificate
Community Involvement
Volunteer Chaplain at Sunrise Hospital Las Vegas Nv
Volunteered at Zion Preparatory Academy
Volunteered at the Juvenile Detention Center
Evangelizing in the community for 20 years
Participated in a wide variety of charitable works to support homeless
Visit the sick in hospital and nursing homes.