Project Coordinator Customer Service
Resume:
Karthick Sekar
Mobile: +971-**-*******
**************@*****.***
Objective:
To work in a dynamic and challenging environment in the fields of Admin support, project co-ordination and
customer services by utilizing my experience and skills for the benefit of both the organization and self.
Personal Details:
Name : Karthick Sekar
Date of Birth :26 Nov 1986
Passport no 2 J 2480648
Expiry date :08 Dec 2020
Nationality :Indian
Education : Bachelor of Commerce - University of Madras Nov 2008, Tamil Nadu, India.
Computer Skills : M.S office, Basic hardware and software installation.
Driving License : Having a valid driving license light vehicle in Dubai UAE
Work Experiences :8 Years, 2005-2013 worked with Courier and Logistics Industry as per below details
Visa Status : Residence Visa can join immediately.
Joining : within 30 days.
Job Roles : Admin Assistant, Customer service Executive & Project coordinator
Employment Details
Current Employer:
1. ASP Access Floors LLC, Dec, 2013 to date. Dubai UAE.
Project Coordinator & Admin Asst:
Responsibilities
« Ensure that sensitive and/or confidential materials and documents are safely and securely
transported to their proper destination.
* Coordinating and prioritizing pickup and delivery of items with department representatives as
appropriate; organizing delivery schedule to ensure that urgent materials are delivered in a timely
manner.
« Perform clerical duties such as typing, making copies, and distributing mail as required.
¢ Maintaining of all new and old labors/installer of ASP
« Maintaining of Medical, Insurance, labor card records and keeping them updated.
« Time sheet, attendance updating as per the existing system.
2. STCargo & courier, Sharjah, UAE Aug 2011 to Nov 2013
Customer service in charge
Responsibilities:
* Good experience in courier industry, handling team members, dispatching, receiving, collection,
delivering shipment.
« Ensuring customer satisfaction by answering customer calls and rapidly responding to inquiries or
requests while maintaining a service-oriented, friendly and empathetic character.
« Tracing shipments, scheduling pick-up/delivery service and answering shipping questions utilizing
computerized systems.
« Coordinating and prioritizing pickup and delivery of items with department representatives as
appropriate; organizing delivery schedule to ensure that urgent materials are delivered in a timely
manner.
« Ensure that sensitive and/or confidential materials and documents are safely and securely
transported to their proper destination.
« Perform clerical duties such as typing, making copies, and distributing mail as required.
« Additional duties as assigned.
3. ST Courier, Chennai, India, Dec 2009 - Jul 2011
Customer service representative
Responsibilities:
e Attend to customer complaints, resolve the queries and report the same to senior management.
Dhyeiral ctack reharke far raran narkinn hacad an ctandarde
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