Office Assistant Administrative

DANA DALBY

NAYLOR, GA ***** 229-***-**** *********@*****.***

PROFESSIONAL CAREER SUMMARY:

Seeking new employment opportunities to leverage and implement my knowledge, skills, and abilities. Delivering high quality performances and professionalism into daily operational tasks. Looking for a position within Receptionist, Office Assistant, and Manager roles to grow my knowledge, skills, and experiences. PROFESSIONAL SKILLS:

Professionalism, Excellent Communication, Adaptability, Team Collaborative, Operational Compliance, Organizational, Professional Customer Service, Document Management, Data Entry, Record Generation, Administrative Functions, Billing, Scheduling, Appointment Setting Experience, Filing, Sales, Leadership PROFESSIONAL EXPERIENCE:

Seasonal Tax Preparer

Liberty Tax December 2019 – Present

Promptly greet and welcome clients, answer inbound telephone calls to handle inquiries, and conduct outbound telephone calls to all clients.

Responsible for preparing taxes, assisting clients with tax returns, and filing documents. Perform accurate data entry by entering tax data to calculate taxes owed utilizing tax codes. Provide an oversight of financial record reviews of income statements and expenditure documents. Administrative Assistant – Customer Service Representative Keith McNeill Plumbing via Randstad Staffing 2015 – 2015 Accurately entered work orders and inputted repair orders for dispatchers into database. Utilized 30-line phone system to answer and transfer calls in a professional manner. Administrative Assistant

CopyFax 2000 via Randstad Staffing 2014 – 2015

Promptly answered and directed calls to the appropriate personnel in a professional manner. Performed data entry to enter service orders and place customer’s orders of parts and supplies into the computer. Sales Representative

ADT Security 2014 – 2014

Managed sales objectives by selling alarm systems and upselling add-ons of video cameras and smoke detectors to achieve sales goals, while performing home visits to 30-50 houses and businesses, scheduling appointments, and conducting over 100 daily telephone calls to customers. Personal Caregiver 2009 – 2019

Cared for elderly father by providing 24/7 aid including personal hygiene, cooking meals, completing dressing changes on wounds, and administrating medications twice a day. Transported father to his dialysis treatments 3-5 times a week and his doctor’s appointments. Oversaw the cleaning of household to maintain cleanliness and paid all bills on time. PROFESSIONAL EDUCATION:

High School Diploma, Valdosta High School