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PROFESSIONAL SUMMARY

Dedicated administrative professional with 22 years’ experience in the healthcare industry

Bachelor of Business Administration Degree (BBA) with 14 years as a full-time administrative assistant in a research and clinical setting

Dependable, a team player, has initiative and the ability to work with little supervision

Creates extensive memo/letter drafting and proofreading, report preparation and submission

Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook

Monitors physician’s calendar, including the Director of Transplant and Cellular Therapy (TCT) Program; via Outlook, coordinated meetings and conferences

Coordinated travel arrangements

Provided grant preparation, processing and submission support

Monitors the TCT Department internal website, TCT SharePoint site, and the TCT SOP Access Database

Creates TCT Staff Meeting agenda and records minutes

Guided training, coaching and supervisory experience to the TCT Senior Secretary

Employee Commitment Survey Team Leader

PROFESSIONAL SKILLS/TRAINING

Effective communication, decision making, time management skills, organizing and planning

Recognize the importance of business ethics and social responsibility to business operations

Getting to Know Microsoft Excel – (August 2016)

Developing an Effective Resume, Selling Your S.T.A.T.S. – (March 2016)

Genealogical Research – (April 2012)

Excel – Applying the Tool (Intermediate) – (March 2011)

Getting to Know Excel – (January 2011)

Developing Basic Standard Operating Procedures – (January 2011)

Writing and Formatting Standard Operating Procedures – (January 2011)

Handling Workplace Stress Productively – (March 2009)

Respect in the Workplace – (January 2008)

E-Submit and E-Route Training – (September 2007)

Proficient in medical and legal terminology (Dean Vaughn Certificate received from Bryant

& Stratton College), Buffalo, NY – (December 1984)

Database and records management/supply inventory and maintenance

Accounts Receivable/Payable

Working knowledge of fellowship program

Attended multiple inspection and accreditation workshops at the annual Foundation for the

Accreditation of Cellular Therapy (FACT) in Orlando, Philadelphia, and Honolulu

(2010 - 2011)

PROFESSIONAL EXPERIENCE

Roswell Park Comprehensive Cancer Center, Buffalo, NY 8/2009 - Present

Clinical Research Services & Department of Medicine, Transplant and Cellular Therapy Program

Transplant Program Associate/Foundation for the Accreditation of Cellular Therapy (FACT) Accreditation Project Manager

Project Manager for the Foundation for the Accreditation of Cellular Therapy (FACT); which establishes standards for high quality medical and laboratory practice in cellular therapies; and we have held FACT Accreditation for the past 17 years.

o Coordinates the FACT Annual and Compliance Report (Consists of answering all questions about the TCT program areas such as: Adults, Pediatrics, Marrow Collection, Therapeutic Apheresis, and Stem Cell Processing Laboratory, ensuring that all evidence is included and uploaded to the FACT Accreditation Portal. Making sure all medical license, credentials and CME’s are current for all TCT Clinicians. Reporting the number of Allogeneic, Autologous, Haploidentical, and commercial products adult and pediatric patients transplanted within the TCT program with unique identifiers. Providing copies of current certifications from other accreditation agencies such as; The Joint Commission for the Hospital, The Joint Commission for the Laboratory, American Association of Blood Banks (AABB), The American Society for Histocompatibility and Immunogenetics (ASHI), New York State Department of Health Clinical Laboratory Permit and the New York State Department of Health License for Tissue Bank Operation).

o Coordinates and monitors all FACT Standards

o Works in close liaison with the FACT home office when clarification of a standard is

required

o Chairs the FACT Task Force to ensure the TCT program remains compliant with the

current FACT Standards

o Monitors the due dates for all standard operating procedure reviews

o Notifies the TCT team of changes to standards that will require a change in practice

o Attends all pertinent meetings in order to monitor compliance with all FACT Standards

o Coordinates the TCT FACT Inspections and develops agenda (occurs every 3 years)

Prepares agenda and records minutes for TCT Weekly staff meetings

Monitors website maintenance on i2, posting SOPs on the TCT webpage and all TCT related

materials

Familiar with CRS Protocols, Standard of Care and Non-Protocol Therapy

Roswell Park Cancer Institute, Department of Medicine, Buffalo, NY 3/2007 – 8/2009

Blood and Marrow Transplantation

Principal Secretary

Principal Secretary to the Director of the Blood and Marrow Transplantation Program

Maintained physician’s calendar; via Outlook, coordinated meetings and conferences

Coordinated travel arrangements, processed reimbursements, and maintained physicians

expense account

Monitors BMT i2 Website maintenance

Cross trained to assist other Administrative Staff

Indirectly supervised BMT Senior Secretary

Triaged calls and mail distribution

Worked directly with supervisor on staff development

Provided grant preparation, processing, and submission support

Employee Commitment Survey Team Leader

Department of Medicine Retreat Committee Member

Promoted to Transplant Program Associate in 2 years

Buffalo General Hospital, Department of Medicine, Buffalo, NY 11/2000 – 3/2007

Academic Medicine Services, Pulmonary Department

Administrative Assistant

Administrative Assistant to the Director of the Medical Intensive Care Unit

Medical Ethics Consult Coordinator

Maintained physicians calendar; via Outlook, coordinated meetings and conferences

Coordinated appointments and several committees

Records management – patient files, x-rays, CAT scans

Triaged busy phone system

Cross trained to assist other Administrative Staff

Coordinated Sleep Medicine fellowship interviews

Lifetime Health, Mosher Medical Center, Buffalo, NY 5/1997 – 11/2000

Senior Secretary

Senior Secretary to the Head of the Geriatrics Department

Polished Senior Secretary; self-starter

Proficient in medical & legal terminology

Responsible for maintaining organized office

Set daily responsibilities & priorities

Coordinated appointments & meetings

Records management – patient files, x-rays

Cross trained to assist other Administrative Staff

Fountain Construction Company, Incorporated, Buffalo, NY 6/1996 – 5/1997

Administrative Assistant

Administrative Assistant to the President

Polished Administrative Assistant; self-starter

Accounts Receivable/Accounts Payable

Managed multi-line phone system; triaged calls

Supply inventory and management

EDUCATION

Houghton College, West Seneca, NY

Bachelor of Business Administration Degree (BBA) Business Management

Bryant & Stratton College, Buffalo, NY

Associate of Occupational Studies Degree (AOS) Information Processing

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