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PROFESSIONAL SUMMARY
Dedicated administrative professional with 22 years’ experience in the healthcare industry
Bachelor of Business Administration Degree (BBA) with 14 years as a full-time administrative assistant in a research and clinical setting
Dependable, a team player, has initiative and the ability to work with little supervision
Creates extensive memo/letter drafting and proofreading, report preparation and submission
Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
Monitors physician’s calendar, including the Director of Transplant and Cellular Therapy (TCT) Program; via Outlook, coordinated meetings and conferences
Coordinated travel arrangements
Provided grant preparation, processing and submission support
Monitors the TCT Department internal website, TCT SharePoint site, and the TCT SOP Access Database
Creates TCT Staff Meeting agenda and records minutes
Guided training, coaching and supervisory experience to the TCT Senior Secretary
Employee Commitment Survey Team Leader
PROFESSIONAL SKILLS/TRAINING
Effective communication, decision making, time management skills, organizing and planning
Recognize the importance of business ethics and social responsibility to business operations
Getting to Know Microsoft Excel – (August 2016)
Developing an Effective Resume, Selling Your S.T.A.T.S. – (March 2016)
Genealogical Research – (April 2012)
Excel – Applying the Tool (Intermediate) – (March 2011)
Getting to Know Excel – (January 2011)
Developing Basic Standard Operating Procedures – (January 2011)
Writing and Formatting Standard Operating Procedures – (January 2011)
Handling Workplace Stress Productively – (March 2009)
Respect in the Workplace – (January 2008)
E-Submit and E-Route Training – (September 2007)
Proficient in medical and legal terminology (Dean Vaughn Certificate received from Bryant
& Stratton College), Buffalo, NY – (December 1984)
Database and records management/supply inventory and maintenance
Accounts Receivable/Payable
Working knowledge of fellowship program
Attended multiple inspection and accreditation workshops at the annual Foundation for the
Accreditation of Cellular Therapy (FACT) in Orlando, Philadelphia, and Honolulu
(2010 - 2011)
PROFESSIONAL EXPERIENCE
Roswell Park Comprehensive Cancer Center, Buffalo, NY 8/2009 - Present
Clinical Research Services & Department of Medicine, Transplant and Cellular Therapy Program
Transplant Program Associate/Foundation for the Accreditation of Cellular Therapy (FACT) Accreditation Project Manager
Project Manager for the Foundation for the Accreditation of Cellular Therapy (FACT); which establishes standards for high quality medical and laboratory practice in cellular therapies; and we have held FACT Accreditation for the past 17 years.
o Coordinates the FACT Annual and Compliance Report (Consists of answering all questions about the TCT program areas such as: Adults, Pediatrics, Marrow Collection, Therapeutic Apheresis, and Stem Cell Processing Laboratory, ensuring that all evidence is included and uploaded to the FACT Accreditation Portal. Making sure all medical license, credentials and CME’s are current for all TCT Clinicians. Reporting the number of Allogeneic, Autologous, Haploidentical, and commercial products adult and pediatric patients transplanted within the TCT program with unique identifiers. Providing copies of current certifications from other accreditation agencies such as; The Joint Commission for the Hospital, The Joint Commission for the Laboratory, American Association of Blood Banks (AABB), The American Society for Histocompatibility and Immunogenetics (ASHI), New York State Department of Health Clinical Laboratory Permit and the New York State Department of Health License for Tissue Bank Operation).
o Coordinates and monitors all FACT Standards
o Works in close liaison with the FACT home office when clarification of a standard is
required
o Chairs the FACT Task Force to ensure the TCT program remains compliant with the
current FACT Standards
o Monitors the due dates for all standard operating procedure reviews
o Notifies the TCT team of changes to standards that will require a change in practice
o Attends all pertinent meetings in order to monitor compliance with all FACT Standards
o Coordinates the TCT FACT Inspections and develops agenda (occurs every 3 years)
Prepares agenda and records minutes for TCT Weekly staff meetings
Monitors website maintenance on i2, posting SOPs on the TCT webpage and all TCT related
materials
Familiar with CRS Protocols, Standard of Care and Non-Protocol Therapy
Roswell Park Cancer Institute, Department of Medicine, Buffalo, NY 3/2007 – 8/2009
Blood and Marrow Transplantation
Principal Secretary
Principal Secretary to the Director of the Blood and Marrow Transplantation Program
Maintained physician’s calendar; via Outlook, coordinated meetings and conferences
Coordinated travel arrangements, processed reimbursements, and maintained physicians
expense account
Monitors BMT i2 Website maintenance
Cross trained to assist other Administrative Staff
Indirectly supervised BMT Senior Secretary
Triaged calls and mail distribution
Worked directly with supervisor on staff development
Provided grant preparation, processing, and submission support
Employee Commitment Survey Team Leader
Department of Medicine Retreat Committee Member
Promoted to Transplant Program Associate in 2 years
Buffalo General Hospital, Department of Medicine, Buffalo, NY 11/2000 – 3/2007
Academic Medicine Services, Pulmonary Department
Administrative Assistant
Administrative Assistant to the Director of the Medical Intensive Care Unit
Medical Ethics Consult Coordinator
Maintained physicians calendar; via Outlook, coordinated meetings and conferences
Coordinated appointments and several committees
Records management – patient files, x-rays, CAT scans
Triaged busy phone system
Cross trained to assist other Administrative Staff
Coordinated Sleep Medicine fellowship interviews
Lifetime Health, Mosher Medical Center, Buffalo, NY 5/1997 – 11/2000
Senior Secretary
Senior Secretary to the Head of the Geriatrics Department
Polished Senior Secretary; self-starter
Proficient in medical & legal terminology
Responsible for maintaining organized office
Set daily responsibilities & priorities
Coordinated appointments & meetings
Records management – patient files, x-rays
Cross trained to assist other Administrative Staff
Fountain Construction Company, Incorporated, Buffalo, NY 6/1996 – 5/1997
Administrative Assistant
Administrative Assistant to the President
Polished Administrative Assistant; self-starter
Accounts Receivable/Accounts Payable
Managed multi-line phone system; triaged calls
Supply inventory and management
EDUCATION
Houghton College, West Seneca, NY
Bachelor of Business Administration Degree (BBA) Business Management
Bryant & Stratton College, Buffalo, NY
Associate of Occupational Studies Degree (AOS) Information Processing