Technical Chat Support, English Communication Skill, Direct Sales Exp

OBJECTIVE

Self-motivated individual with high school diploma and 3 years work experience in a business and entertainment environment. Currently seeking a job to utilize my given skills, abilities, and experiences.

SKILLS & ABILITIES

-Communications

-Marketing and Advertising Experience (Associate Level)

-Data Entry

-Typing

-Computer Knowledge

-Customer Service

EXPERIENCE

Marketing and Advertising Associate, Shuttlehub PH

I give assistance to our head marketing by managing our social media pages and website. I handled meetings for our head and also gave my insights and thoughts for the growth of our company.

2018 - 2019

Customer Service Representative, Game Master Ninja Saga

I assist players who email us and also help them with technical or any in-game concerns. I research and report bugs and look for fixes on forums, trusted websites and bring up some unresolved or unforeseen issue for the convenience of the development team. I also identify fraudulent customers who use our game as a way of scamming people and having them reported. I resolve issues quickly and get things done to ensure a good and working service to all our players.

2017-2019

EDUCATION

High School - Starland International School

Senior High School – Arellano University

Senior High School – World Citi Colleges

2015-2017

2017-2018

2018-2021

REFERENCE

GAMEMASTER (NINJA SAGA)

Mico Yalong (Coordinator of support team)

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Mark Garchitorena (Game Master)

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SHUTTLEHUB PH

Reymuel Martinez (Head of Marketing and Advertising)

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