Service Officer Sales Executive

NAVEED AHMED

Contact no. +92-316-*******

****************@*****.***

Passport No. DY1514852

Nai Abadi, P.O. Box Khas Golra, Attock,

Punjab, Pakistan.

CAREER SUMMARY

Highly motivated Sales Executive with extensive customer service and sales experience.

Outgoing sales professional with track record of driving increased sales, improving buying

experience and elevating company profile with target market. Diligent about keeping

merchandise presentable to maximize business revenue. Effectively demonstrate products,

overcome objections and close sales. Persuasive in negotiating contracts and diplomatic in

communicating with customers to build long-term, productive relationships. Eager to offer my

expertise as customer service officer, where my metrics-driven methods to assessing

customers needs will develop the national market.

EDUCATION

Secondary School Certificate.

Board of Intermediate and Secondary Education, Punjab, Pakistan.

SKILLS

Excellent administrative abilities.

Excellent interpersonal skills.

Ability to remain calm and professional with difficult customers.

Attention to details.

Presentation Skills.

Client Relationships.

Emphasizing Excellence.

Energy Level.

Negotiation.

Prospecting Skills.

Meeting Sales Goals.

Creativity.

Sales Planning.

MS office.

Independence.

Motivation for Sales.

Responsiveness.

Strategic Planning.

LANGUAGE

English

Urdu

EXPERIENCE

Business Development Executive Asim Traders, Pakistan

2019 Till date.

Responsible for maintaining changes in policy and procedures as well as completing

trainings daily and monthly and educating office staff on all changes.

Builds business by identifying and selling prospects; maintaining relationships with clients.

Identifies business opportunities by identifying prospects and evaluating their position in

the industry; researching and analyzing sales options.

Sells products by establishing contact and developing relationships with prospects;

recommending solutions.

Maintains relationships with clients by providing support, information, and guidance;

researching and recommending new opportunities; recommending profit and service

improvements.

Have sufficient knowledge about the banking products and services and respond to all

inquiries accordingly.

Suggest possible solutions whenever there is a malfunction in a product.

Educate customers on deals and promotions the company is offering.

Resolve complaints through phone, email, or social media.

Update customer records in the system, including notes about interactions.

Identifies product improvements or new products by remaining current on industry trends,

market activities, and competitors.

Prepares reports by collecting, analyzing, and summarizing information.

Maintains quality service by establishing and enforcing organization standards.

Maintains professional and technical knowledge by attending educational workshops;

reviewing professional publications; establishing personal networks; benchmarking

state-of-the-art practices; participating in professional societies.

Contributes to team effort by accomplishing related results as needed.

Other Experience

Administrator Asim Traders, Islamabad, Pakistan.

(2018 2019).

OCCUPATION APPLIED NOC CODE / SKILL TYPE

NOC:

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