Warehouse Manager Customer Service

Partha Sarathi Chakraborty

Mob.no: 828-***-****

Email id- ********@*****.***

Career Objective

Obtain a position in the Company where I can use my management skills and training experience to meet the company’s demands and at the same time pave the way for me to grow. Overall Key Competencies

A dynamic professional with 4.5 years of experience in FMCG as store manager in Future Retail ltd Easyday store Bathinda. Professional Experience

Future Retail Ltd (Easyday Store) : Is the pioneer in the Indian retail sector and focuses on developing and operating modern retail networks, consumer goods brands and logistics networks for the consumption sector in India. Designation: Store Manager

Reporting to: District Manager

Duration : 01.06.17 TO Present

Key Result Areas:

1. Effective manage the Profit & Loss with focused drive of sales. 2. To Increase margins & reduce operations cost through efficient store operations. 3. To deliver superior Customer service & adherence to process management. 4. People leadership, Motivation and retention followed by company values & culture. 5. To create seamless customer service orientation among store employees by ensuring timely and efficient customer service 6. To implement marketing plans for the store & drive sales promotion initiatives, events. 7. Minimize shrinkage through accurate billing, stock accuracy, making the associates vigilant about potential shoplifting cases, merchandise handling etc.

8. Store Hygiene: Ensure the store and store vicinity is neat and clean all the time reflecting/reinforcing brand image. Ensure the associates follow the hygiene standards, and provide grooming sessions on personal hygiene as and when required Birla Sunlife Ins Co. Ltd. : Is a joint venture between the Aditya Birla Group, a well-known Indian conglomerate and Sun Life Financial Inc, one of the leading international financial services organizations from Canada. With an experience of over a decade, BSLI has contributed to the growth and development of the Indian life insurance industry and currently is one of the leading life insurance companies in the country.

Designation: Client Relationship Manager TPD-BANCA-FP Reporting to: RSM

Duration : 23.06.16 To 29.05.17

Key Result Areas:

• Lead generation from Natural and Cluster Market .

• Business Development.

• Dealing with client for their financial planning.

• Arrange cluster activity for lead generation.

• Telecalling to fix appointment with client.

• Sale ‘Digibank’ of ‘Development Bank of Singapore’ a savings bank account to the client.

• Product knowledge.

• Arrange MIS

Highlights:

• Efficaciously worked on Business Development.

• Effective efforts to push Business processing for maximize back to back realization.

• Reconciliation for all customers and provide proper service related quirey.

• Distinguished efforts in monthly target towards carrying out monthly / quarterly fund. Abira Management Services Ltd: A a subsidiary company of GTFS Group work as Reliance Mutual Fund Distributer Designation: ASSISTANT BRANCH MANAGER (Branch Operations) Reporting to: Sr Manager

Duration: 23.05.2007 TO 20.06.2016

Key Result Areas:

• Scrutiny of Life / Non Life Insurance Proposal Forms for issuing policy and uploading to HUB link and Daily MIS.

• Receipting of proposal in online system through Server to client via ISP ( internet service provider) over vpn, Scan

& Link of the PFs.

• Dealing with MF and receipting in ‘kbolt karvy mfs system’ and process the form to Karvy.

• Daily Cash deposite to Bank and maintain records in Bank & Cash Transaction Book for branch accounts & Petty cash Management, Deal with Payment voucher,Cash voucher and Cheque voucher.

• Preparing Daily Cash Business, Daily Collection Report, Pay In Slip & Daily Cash Statement and Daily MIS Documentation regarding business processing.

• Business Development.

• Dealing with client for their financial planning.

• Arrange cluster activity for lead generation.

• Telecalling to fix appointment with client.

• Verifying KYC document and process .

• Insurance Claim Document Verification and follow-up as per requirement.

• Client Dealing regarding Insurance Products and POS related queries.

• Conduct training program with Sr Marketing Officials to introduce new product to the newly joined Marketing officials.

• Arrange monthly meeting with Senior Marketing officials to review and planning for their business outcomes.

• Direct involvement in Marketing for new product. Highlights:

• Efficaciously worked on Branch Operation section to provide fast & smooth service to the client for improvement projects and creation of monthly business review reports for Management Committee

• Effective effort to push invoice processing for maximizes back to back realization.

• Reconciliation for all customers each quarter.

• Distinguished efforts in Operation towards carrying out monthly / quarterly fund flow plan for Insurance operations. Academic Qualification

• Completed Bachelor Degree of Commerce with Financial Accounting Honours from Acharya Girish Chandra Bose College under Calcutta University with 54% in the year 2006.

• Completed Plus Two from Nabagram Vidyapith, from WBBHSE with 58% in 2003

• Matriculation from Nabagram Vidyapith, from WBBSE with 71% in 2001 Professional Qualification

• Passed NISM-Series-V-A-Mutual Fund Distributions Certification Examination with 53% in April 2015

• Hobbies

Photography and Travelling.

• Personal Profile

Date of Birth - 15th September, 1984

Present address – 4, Baghajatin Road,P. O- Nabagram, District- Hooghly,West Bengal.712246 Permanent address- 4, Baghajatin Road,P. O- Nabagram, District- Hooghly,West Bengal.712246 Date-

Place- PARTHA SARATHI CHAKRABORTY

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