Development Manager Marketing Executive
Resume:
Profile
Self-motivated and success-driven business development manager with more
than 3 years experience in strategic planning and new business development. Involved in product testing, management, and development of new business opportunities.
Experience
Business Development Manager, Al Nigyan Kitchens, Doha March 2020 to August 2021
- Developed and Implemented new marketing and sales plans with a defined strategies.
- Reviewed constantly customers feedback.
- Suggested ways to improve the processes and customer services levels which increased the satisfaction of the customers by 15%.
- Ensured that new customers will grow into loyal customers and then implementing new loyalty program.
- Making deals and contracts with governmental sector and private companies.
- Oversaw day to day business operation between the kitchen and the customers.
Business Development Manager, Premium Capital Consultants, Doha — January 2020 to February 2020 ( Training )
- Develop a growth strategy focused on both financial gain and customer satisfaction
- Conduct researches to identify new markets and customer needs.
- Arrange business meetings with prospective clients.
- Promote the company’s products & services by addressing it to clients’ to meet their expectations
- Prepare sales contracts, ensuring adherence to law-established rules and guidelines.
- Keep records of sales, revenue, invoices etc..
- Provide a trustworthy feedback and after sales support Date Of Birth: 02/10/1993
Nationality: Tunisian
E-mail: ********@******.***
Telephone:
Doha, Qatar
MS. NAWRES HOMRANI
- Build long-term relationships with new existing customers.
- Train and develop staff to be effective sales persons Sales & Marketing Executive, Al Liwan Suites Hotel, Doha — May, 2019 To December 2019
- Conducting market research on competitor products
- Designing and implementing marketing plans to company products.
- Answering client quires about the company products
- Maintaining customers relations.
- Tracking sales data to ensure the company meets its target.
- Creating sales performance reports.
- Coordinating with media representatives and sponsors ( Facebook, Instagram)
Call Center & Customer service Department/ Aramex Tunis — June, 2017 to May, 2018
- Respond and follow up customer calls to ensure customer satisfaction.
- Ensure collaborating to the team in maintaining a high service level and offering the customer a flawless shipment deliveries process.
- Examine Customers’ feedback with the management to improve the whole company service level
Education
Tunis — Bachelors / Economy & Behavior. September 2011 - June 2012. Tunis — Faculty Humanities / Business English. March 2012 - June 2016 Skills
- Customer Service oriented
- Leadership
- Communication skills
- Planning and Implementing strategies
- Problem solving
- Pressure adherent
Additional Skills (Languages)
* Fluent in English ( reading & writing )
* Fluent in French ( reading & writing)
* Fluent in Arabic ( reading & writing)
* Some Turkish.
Contact this candidate