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Medical Assistant Customer Service

Location:
Philadelphia, PA
Posted:
November 14, 2021

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Resume:

Bianca DiFabrizio

**** * ******* ****** ************ PA 19148

215-***-****

***********@*****.***

Objective : Seeking a position with career growth potential. Join an established and growing company which will allow me to utilize my skills and teach me new things allowing me to further my education.

Education :

1199c District Training and Upgrading Fund GED -2012 • Pennsylvania Institute of Technology Major-Allied Health

Waldorf University – Bachelors in Health Care Management-Current

Clinical Medical Assistant-Certified 2017-Current

Phlebotomy- Certified 2017-Current

Patient care technician- Certified 2017-Current

EKG- Certified 2017-Current

Skills:

• Knowledge in basic computer/software and EPIC

• Outstanding communication skills

• Costumer Service focused

• Experience of paper work and light accounting

• Punctual and Organized

Employment:

University of Penn Hospital –Philadelphia PA

Medical Assistant (2017-Current)

Responsible to rooming patient taking accurate vital signs. Assist the physicians in maintaining a patient focus, supports the delivery of high quality care also assist in meeting and exceeding patient satisfaction. Assist physicians in minor procedures and biopsy’s. In charge of restocking and Lawson lists. Closing of office. Light administrative work such as scheduling patients, submitting prior authorizations and answering and calling patients back.

Pastificio Italian Specialty’s - Philadelphia, PA

Customer Service Counter/ Cashier/Line Cook (2014-2017)

Prepping in kitchen to get ready for a busy work day, assisting with big catering orders Handling incoming calls and taking customer order. Provides customer additional information or explains services. Discusses menu items offered and ensures customer satisfaction. Completes supporting paperwork and data entry as required. Accurately captures customer information. Cleaning at the end of every work shift.

Steak Em Up - Philadelphia, PA

Customer Service Counter/Cashier/ Line Cook (2010-2013)

Responsible for taking phone orders and counter transactions Assisted in prepping kitchen Calculated the day’s receipts and light accounting Assisted in preparation of certain menu items. Cleaned at the end of every work shift.

References : Furnished upon request



Contact this candidate