DEBRA KNAUB

*** ******* *****, ****, ** ***** H: 717-***-**** C: 717-***-**** adpcuz@r.postjobfree.com

Professional Summary

Dedicated Patient Care Coordinator with experience supporting three physicians in a busy medical office.

Expertise includes verifying insurance coverage, records reviews, schedule appointments with strong communications skills and experienced multi-taker with family practice for 20+ years.

Skill Highlights

Maintains strict confidentiality

Extensive anatomy/physiology knowledge

ICD-9 coding

Strong work ethic

Exercises good judgment

Patient-focused care

Team player with positive attitude

Good written communication

Family Practice expertise

Radiology outpatient experience

Experienced multi-tasker

Experience computer skills

Knowledge of CPT coding

Managed care contract knowledge

Experienced front office knowledge

Willing to learn

Experienced Medical Transcriptionist

Professional Experience

Patient Transporter

Wellspan Health 02/28/2015 to

Present

Transports patients to and from clinical, ancillary and support department areas as directed, Assists clinical personnel in transferring patients to or from beds, chairs, wheelchairs or stretchers using appropriate body mechanics to perform patient lifts. Cleans, distributes and/or delivers equipment to CSR for sterilization on an as needed basis, does minor trouble shooting and preventive maintenance of equipment when necessary. Checks equipment, supplies and accessories on a regular basis. Obtains and returns required equipment. Sets up and removes equipment and supplies; ensures equipment is functioning properly and stored appropriately. Maintains inventory of supplies and equipment. Maintains appropriate records, reports and files as required.

Referral Specialist 02/2014 to 6/6/2014

Wellspan Health York, PA

Schedules patient appointments with specialty providers including correct processing of necessary referral forms and transfer of patient information. Ensures patient confidentiality. Manages the insurance referral process according to policy. Keeps staff current on changes. Reviews patient insurance to obtain authorizations for diagnostic testing, genetic labs, DME and medications. Provides insurance company with clinical information necessary to secure authorizations. Communicates with clinical team when authorization is unable to be obtained. Maintains referral record in electronic medical record.

Patient Care Coordinator 07/1988 to 02/2014

Memorial Hospital York, PA

Strictly followed all federal and state guidelines for release of information. Carefully reviewed medical records for accuracy and completion as required by insurance companies. Directed patient flow during practice hours. Completed registration quickly and cordially for all new patients. Posted charges, payments and adjustments. Efficiently performed insurance verification and pre-certification functions and minimizing patient wait time. Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and pathology reports as well as clinical studies) in support of existing appointments. Acquired insurance authorizations for procedures and tests ordered by the attending physician. Scheduled radiology exams for patients. Accurately entered procedure codes and patient information into billing software.

Education and Training

Associate of Science: Medical Secretary 1984

Yorktowne Business Institute York, PA USA

Skills

Medical Insurance (5 years)

Medical Billing (5 years)

Medical Coding (5 years)

Medical Transcriptionist (5-10 years)