Senior Level HR/Div. Equity Inclusion Professional. Healthcare & Busin

Marie Antoinette Pires Lynn, MA 774-***-**** ***********@*****.*** linkedin.com/in/mariepires

Health Care /Administration/HR Management

Professional Experience

Beth Israel Deaconess Medical Center, Boston, MA 07/2019-09/2020

Financial Counselor

●Work independently to generate daily reports for 10 hospital units and floors via hospital information system in order to organize and prepare consent forms and face sheets.

●Review and confirm all demographic and insurance information for 60 to 80 patients daily in assigned inpatient units.

●Obtain all applicable signatures and complete applicable questionnaires with patients.

●Meet with patients who are deemed as self- pay due to being underinsured to determine if they possess some form of health insurance that has not been given to the hospital

●Notify patients of their patient rights as a Medicare patient and explain consent forms to determine if the patient can sign on their own behalf or are they in need of an authorized representative, Proxy or interpreter to assist in explaining and obtaining their signature while following all HIPAA/PHI rules and regulations and maintaining patient confidentiality.

●Conduct internal weekly audits of the consent forms to ensure completeness and accuracy in accordance with hospital policies and procedures.

KNF&T, Staffing Resources, Employment Agency, Boston, MA

Beth Israel Deaconess Medical Center, Boston, MA 04/2019-07/2019

Consent Forms Project Administrator Temp

●Work independently to generate daily reports for 10 hospital units and floors providing pertinent information via hospital information system in order to organize and prepare consent forms

●Inform patients about consent forms and determine if patient is capable of signing on their own behalf or are they in need of an authorized representative or interpreter to assist in explaining and obtaining their signature while following all HIPAA/PHI rules and regulations and maintaining patient confidentiality.

●Conduct internal weekly audits of the consent forms to ensure completeness and accuracy in accordance with hospital policies and procedures.

Boston Children's Hospital (BCH), Boston, MA 10/2018 - 12/2018

Workforce Development Temp

●Assisted with the implementation of incumbent workers, youth development, and community partnership programming

●Managed class operations, tracking, and recruitment for Workforce Development courses

●Served as the primary contact for BCH partner, JVS, and managed on-going attendance issues and/or questions regarding My Yearly Review (MYR) process with support service

●Coordinated and presented career development workshops for BCH staff

●Coordinated and served as primary contact for employee recognition events such as the Bravo Award and Way to shine program throughout BCH

●Served as primary contact and advocate as well as facilitated communication with recruiters from community organizations

Macy’s,1201 Broadway, Saugus, MA 08/2017 –07/2018

Commission Sales Associate/Seasonal Lead

●Supervised sales associates: coached, counseled, recruited, interviewed and trained new and existing employees, provided outstanding customer service.

Caretaker for Elderly Parent 01/2012 – 12/2016

●Scheduled and coordinated physician appointments, with recorded detailed notes to maintain a high level of communication across the medical continuum of care, Extensive involvement with insurance policies and procedures, medical payments and prescription administration.

Executive Office of Labor and Workforce Development, Boston, MA 12/2011 – 09/2014

Senior Staff, Civil Rights Manager Human Resources Business Partner

●Seasoned Human Resources Business Partner with expertise in diversity, full life cycle recruitment and retention, planning and implementation, training evaluation, development design and delivery

●Resourceful collaborator with management of all levels of the Secretariat with the proven ability to link human resources management with long term organizational goals, considering all HR policies

and procedures

●Liaised in all matters related to equal opportunity regulations within The Departments of Unemployment Assistance, Career Services, Industrial Accidents, Labor Standards, Labor Relations

Department of Elementary and Secondary Education 03/1997 – 12/2011

Diversity & Recruitment Manager 07/2007 – 12/2011

●Worked closely with Senior Staff and Hiring Administrators of the Secretariat of Education and its

Executive Branches in workforce planning and coordination of activities associated with the recruitment and retention of qualified staff

●Recruited for niche and general positions; directly sourced, identified diverse and competent talent both in-house and externally

●Ensured equal employment opportunity and consistency in interview/hiring process including the

establishment of interview panels

Personnel Analyst III 12/2004 – 04/2007

●Served as facilitator and business partner with management understanding business/organizational needs of assigned units

●Designed strategies to resolve identified business/organization needs with effective performance,

change management, and workforce planning

●Developed curriculum and conducted workshops on various subjects concerning HR policies and

Procedures

Program Coordinator II 08/2002 –12/2004

●Served as adviser, facilitator and business partner with management by understanding and

collaboratively addressing the business needs and issues of assigned departments

●Designed strategies to resolve identified business issues and needs

●Coordinated and monitored various programs such as Volunteer Service Leave/ Mentoring, EPRS,

Remedy, Hiring Process, Position Classification, and resume review and referrals

Administrative Secretary II 11/99 – 8/ 02

●Coordinated and supported various programs such as Volunteer Service Leave/ Mentoring, Employee Performance Review System, Remedy, Hiring Process, Job Posting Process, resume review and referral;

●Directed recruitment efforts including: Created and distributed vacancy announcements; Attended, hosted and participated in job fairs and outreach; Created and reviewed proposed job descriptions and titles for proper classification for both new and existing positions

Administrative Secretary I 10/98 -11/99

●Performed and coordinated secretarial and clerical activities for the Office of Human Resources

Clerk III 06/98-10/98

●Provided overall direction of support activities for the Human Resources Office.

Education

HISET Diploma

The Hickox School of Business, Boston, MA, Graduate 1996

Operation A.B.L.E., Inc., Boston, MA Graduate 2019

Cambridge College, Somerville, MA, pursuing Master’s in human services management expected date of completion 2025

Certifications

Massachusetts Health Connector/ Mass Health Certified Application Counselor (CAC) Program 2019 • EPIC-Electronic health care records system • CPT 9, CPT 10• Sim Chart-Electronic health care records system• Medical Terminology • Americans with Disabilities Act (ADA) Coordinator • Domestic Violence Officer • Sexual Harassment Officer • Commonwealth Management Certification Program (CMCP) Inaugural Class-Graduated -June 2011

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