Channel management officer

CURRICULUM VITAE

Biki Goswami

E-mail: ***************@*****.***

Mobile No: +91-858*******/743-***-****

CAREER OBJECTIVE

To seek a challenging and exciting career in a reputed company where I can utilize my skills to the fullest.

My Knowledge and Experience

EXPERIENCE

1.Worked with DTDC Express Ltd. from 7th December 2017 to 20 November 2021. Job Profile: Operation Supervisor and DMC Head.

Responsibilities-

Manage Branch Operation till Delivery is done.

1. First Mile booking and dispatch.

2. Outgoing team management.

3. Coordinate and arrange vehicle for connection.

4. Manage and force delivery through Last Mile Operation. 5. Stock Management on incoming load.

6. DRS and POD scan report.

7. COD/FOD amount closing

8. Handle RTO consignments.

9. Handle customer queries and resolve the same.

10. Co-ordinate with different departments to ensure free flow of operation. 11. Respond and solve queries in Escalation Matrix 2. Worked with Emami Frank Ross Ltd. from 1st June 2017 to 30th November 2017. Job Profile: Delivery and Pickup of Medicine.

Responsibilities-

Pickup medicines from Frank Ross Warehouse and sending them to Tata Steel Authority 1. Pickup medicines from warehouse.

2. Distribute the medicines to aligned branches.

3. Cash handling of COD.

EXPERTISE ON

1. Operating System: - Windows 98 Windows 2000, Windows XP, Windows Vista, Windows10, Windows 10 Pro

2. Application Software: - MS Office Also am proficient on working with Excel Power-point and MS Word,

QUALIFICATION

ACADEMIC QUALIFICATION: - Madhyamik. in the year 2010 From W.B.B.S.E H .S in the year 2014 From W.B.C.H.S.E

B.A General in the year 2017 From C.U

MBA Appear in the year 2021 From ISBM.(Supply chain Manegement and sales and Marketking)

OTHER QUALIFICATION:- One year computer diploma from Moulali youth centre. PERSONAL INFORMATION

NAME: - Biki Goswami

PERMANENT ADDRESS: - 479 R R Plot

Kasba, Anandapur

Near Anandapur Police Station

Kolkata-700107.

E-MAIL ADDRESS: - ***************@*****.***

FATHER’S NAME: - Biswanath Goswami

DATE OF BIRTH: - 16 March 1994

MARITAL STATUS: - Married.

NATIONALITY: - Indian.

RELIGION: Hindu.

BLOOD GROUP:- B+

HOBBIES: - Playing outdoor games and travelling.

I here by declare that the Information given above all are correct to my best of knowledge

DATED: _ _ / _ _ / _ _ _ _ Signature :

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