Industrial Training Collage
Resume:
CAREER OBJECTIVE
SS
CONTACTS
****************@*****.***
SAJEEWA SUSANTHA
PERSONAL DETAILS
Name : A. K. L. A Sajeewa Susantha
Age : 29 years old
Date of Birth : December 22, 1991
Nationality : Sri Lankan
Gender : Male
Civil Status : Married
School Attended : Sudarma
Collage, Galle, Sri Lanka. Mahinda
College, Galle, Sri Lanka.
A highly motivated and service oriented professional with demonstrated background and successful expertise and able to integrate in different fields of diverse service and designation.
To be part of a result oriented company where my skill and knowledge can be utilized towards continuous advancement and achievement in both ends.
ADDRESS
No.441, Makuluwagama,
Embilipitiya, Sri Lanka.
PROFILE
Continuously upgraded the work ethics with increasing responsibility to maintain maximum guest satisfaction and feedback.
Strong leadership skills with emphasis on team work and team building via motivation, leading, training and coaching.
Proactive, hands-on style, extensive readerships and personality development skills.
Established personal goals and highly motivated to achieve career goals. Fast learner, self-motivated with a high degree of attention and commitment to work.
Strong work ethic and superior interpersonal, customer service and communication skills.
Excellent time management skills that allow for the multi-tasking of all responsibilities.
WORK EXPERIENCES
Food & Beverage Head Waiter July 2014 - 2020 October Ronda Locatelli Michelin Star Italian Restaurant, Atlantis The Palm Dubai.
Welcoming the guest and offering chair assistance
Check customer satisfaction to ensure that they are enjoying their meals and take action to correct any problems.
Introducing the menu, explain how various menu items are prepared, describing ingredients and cooking method.
Provide guests with information about hotel facilities, things to enjoy inside the Resort including giving direction.
Take accurate food and drinks orders, using a Symphony ordering software, using order slips or by memorization.
Up – selling food and beverage products when appropriate.
Provide excellent customer service to the guest. STRENGTHS AND SKILLS
Leadership skills
Fast learner
Team work
Organizing skills
Handling cash and cashiering access.
Managing and balancing duty roster accordingly.
Allocating team member for respective duties and responsibility during operation.
Making plan for daily training topic and conducting with in operation.
Managing monthly date and year to end inventory.
Conducting training for the newly join team member. Team member in a Buffet Restaurant August 2013 - June 2014 Cinnamon Lodge, Sri Lanka.
Greet and escort customer to their tables.
Prepare tables by setting up linens, silverware and glasses.
Up-selling additional products when appropriate.
Check silverware, chinaware, glasses for cleanliness and presentation and report any problems.
Check guest ages to ensure they meet minimum age requirements for consumption of alcoholic beverages.
Report daily issues, incident, complains and emergency in to the daily logbook.
Communicate all request and preferences of the guest to the Head Chef.
Present the bill and closed the transaction in the system. PROFESSIONAL QUALIFICATIONS
Asian International Hotel School, Sri Lanka. 2011
General & Chinese Cookery Certificate
Pastry & Bakery Certificate
Sri Lanka Institute Of Tourism & Hotel Management, Sri Lanka. 2012 - 2013, Sri Lanka.
Certificate Level Course in Professional Cookery and Industrial Training
Certificate Level Course in Food and Beverage Service and Industrial Training
ACADEMIC QUALIFICATIONS
Passed General Certificate of Ordinary Level Examination - 2007 Attended General Certificate Of Advance Level Examination - 2010 DECLARATION
I hereby declare that the given information are true & correct to the best of my knowledge.
Date
Signature
TRAININGS, AWARDS
legend Ouarter Nominee And Winner,
August 2017.
legend Of The Year Nominee,
February 2018.
Trip Advisory Comment Model
Award - Ronda Locatelli Atlantis The
Palm.
Legend Of The Month Winner, April
2017 - Atlantis Colleague Program,
Atlantis The Palm.
Achieve Sustainable Bottom Line,
March 2017 - Monthly Award,
Atlantis The Palm.
ISO (International Organization For
The Standardization) - Atlantis The
Palm Dubai, January 2017.
Atlantis Brand Promise - Atlantis The
Palm Dubai, September 2016.
English Language Elementary 2 -
British Council, January - March
2011 Sri Lanka.
Participation Of Classical Bartenders
& Flaring Competition - Green
Paradise Hotel, June 2014.
Microsoft Word, Power Point And
Excel Training - Atlantis The Palm
Dubai, November 2017.
REFERENCES
Mr. Michelle Righetto
Operation Manager,
Ronda Locatelli.
Tel : 056-***-****
Mr. Marco Antonini
Assistant Manager,
Ronda Locatelli.
Tel : 050 687 376
Contact this candidate