Dion Mohan 073-***-**** adpclh@r.postjobfree.com

Dion Mohan 073-***-**** adpclh@r.postjobfree.com

Work Experience:

Position Company Date

Operations Manager JHI Property Group Dec 2017 - Oct 2020 Operations Manager Broll Property Group Dec 2016 - Jun 2017 Store Manager Amic Trading - Toys R Us Jan 2014 - Jun 2016 Operations Risk Manager Edcon - Edgars Gateway Oct 2013 - Dec 2013 Operations Manager and

Warehouse Manager

Woolworths Pty Ltd - Gateway Jan 2008 - Sep 2013

Sales Manager MassDiscounters Game Stores Jan 1998 - Dec 2007

I am industrious individual who ensures a great deal of consistency in my performance. I am always willing to give off my best. I believe in perseverance.

Acquired Specific Skill Competencies -

Flexibility: Highly adaptable; open to ideas. Able to see change as an opportunity and a challenge. Accountability: Willing to accept responsibility for solving problems. and making decisions

Interpersonal Skills.

Interpersonal Skills: Treats others with dignity and respect. Willingly shares knowledge experience and co-operates with colleagues.

Achievement: Sets and strives for high standards of performance and displays commitment to continuous learning & improvement.

Experience in:

People Management

Risk Management

Operations Management

Facility Management

Maintenance Management

Asset Management

Finance Management

Loss Control Data Integrity

Stock Accuracy

Sales Management

Sales Contribution

Service Standards

Warehouse Management

My focus on individual needs always takes priority. My Management Style is Firm and Fair.

References:

Name Company/Position Mobile Number

Nicole Roux JHI Property Executive 071-***-****

Jacqui Grant Broll - Sr Property Manager 082-***-**** Ron Nunkoo Toys R Us Area Manager 071-***-****

Nivashnie Bramdeo Woolworths Str Mgr 079-***-****

Clare Fenning Edgars Trading Manager 084-***-****

Name: Dion Patrick Mohan

Residence: 103 Blairgowrie - Randburg - South Africa Driver’s License: C1 Ethnicity: Coloured

Health: Excellent Languages: English; Afrikaans (speak; read; write) Education Details: Phoenix Technical Secondary School - Completed 1993 Matric: SC Matric Tertiary: NTC3 + NTC4 Motor Trade Theory Experienced in:

Operations Management/Property Facility and Operations Management Warehouse Management/Store Management/Retail Risk Management 20 Years in Retail Management.

Dion Mohan 079-***-**** adpclh@r.postjobfree.com

Main purpose / objective of the position:

Inspection of buildings, management and control of service- and maintenance contractors, management and control of tenant installations and execution of building relevant activities as predetermined by Property Manager and Centre Manager.

Decision making authority:

Decisions are based on knowledge of theory and systems. Worked from a limited array of company-based systems and a limited array of company-based routines or rules. Worked within specific prescribed policies and guidelines.

Experience / Education:

Experience in Facilities / Operations Management. Qualification Grade 12; Electrical, Mechanical and Construction background and Technical skills and OSH ACT knowledge and experience. Skills required:

Computer literacy: MS Office (Word, Excel and Outlook), Windows NT, Nicor. Quality/standards awareness and implementation, Basic contract management, Coordination Skills, Business Writing Skills, Financial / Numeracy Skills, Call & Query Analysis. Knowledge required:

Knowledge of GPS (guardian property specialist) lease conditions including house rules, knowledge of housekeeping principles, Advanced technical and OSH-ACT knowledge, knowledge of Company policies and procedures, Administration principles and reporting, Working knowledge of statutory requirements, Knowledge of cost budgeting and control.

Competencies required:

Customer & Quality focus, Methodical, Teamwork and Co-operation, Problem solving & Decision making, Financial & Business Acumen, Communication (on higher level); Tolerance for Stress, Assertive, Drive and Productivity.

Major drivers of work volume:

Geographical spread of buildings; Grading and complexity of buildings; Tenant and customer profile; Level of Mechanical / Electrical Complexity; Rental Levels; Management complexity & intensity. Interface / relationships with:

Internal: Property / Centre Manager, Lease Administrator, Debtors Administrator, Handyman External: Contractors, Landlord, and Tenant

JHI Property Group:

Operations Manager Dec 2017 - Oct 2020

Previous Employment History:

Dion Mohan 079-***-**** adpclh@r.postjobfree.com

Dion Mohan 073-***-**** adpclh@r.postjobfree.com

Responsible for Planning, Organising, and directing the activities of the all Portfolios. Oversees leasing contracts, procures services, handles third party

Service contracts and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Develops and implements departmental policies and procedures and ensure that all operations are in accordance with established health and safety regulations. Ensures that all services purchased are of acceptable quality and follow the procurement policy. Keeps Senior Management well informed of area activities and significant problems. Trains, directs, and appraises assigned personnel. 1. Assumes responsibility for the planning,

development, and implementation of effective

Operations management policies, procedures, and planning. a. Assists Senior Management in developing short and long-term goals and plans. Assists with long term budget projections.

b. Executes established operational goals and ensures that corporate wide plans are complemented and supported.

c. Assists in developing policies and procedures for Centre operations. Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency. 2. Assumes responsibility for the effective operations management of the Centre/Building and facilities.

a. Coordinates and arranges third party services of maintenance contractors, suppliers, vendors, etc. Deals with contractors on daily basis.

b. Liaises with tenants with regards to operational problems. c. Responds to emergency call outs.

d. Day to day running and control of:

• Tenant complaints

• Security

• Air Conditioning

• Cleaning, Electrical, Plumbing, Landscaping etc. e. Authorises of invoices for payments.

f. Issues tender documents.

g. Calculates operational costs for charge out to the tenants ensure recoveries where appropriate h. Manages space planning. Ensure that the Centre layout will accommodate present and future operational and space requirements.

i. Conducts periodic inspections of facilities, assesses problems and needs, and implements improvements in operations as appropriate.

j. Coordinates maintenance activities. Ensures that facilities are clean, well maintained, and in good repair. Directs preventive maintenance procedures as appropriate. k. Ensures that Centre operations are in compliance with established procedures, policies, regulations and codes.

3. Assumes responsibility for the security of all the Centre facilities. Conducts scheduled inspections of security systems and implements improvements as necessary. a. Identifies security threats and develop action plans for the prevention of incidents b. Establishes and maintains security systems for the Centre and tenants c. Monitors shops and businesses and react on emergency calls d. Establishes and maintain security information network e. Liaises with SAPS and local authorities

f. Plans the manning of the Centre/Building and manage guards on duty g. Determines the needs for security systems and equipment h. Communicates with tenants regarding security systems i. Develops and implements security devices

Previous Employment History:

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Broll Property Group:

Operations Manager Dec 2016 - Jun 2017

Dion Mohan 079-***-**** adpclh@r.postjobfree.com

Dion Mohan 073-***-**** adpclh@r.postjobfree.com

j. Creates security awareness amongst staff, tenants and shoppers k. Compiles budgets and control expenditure

l. Establishes emergency plans

4. Assumes responsibility for ensuring the efficient and cost-effective administration of Centre operations.

a. Develops and implements safety directives

b. Completes financial forecasting duties and generates and updates schedules for building expenditures.

c. Creates safety awareness and trains staff in Health and Safety. d. Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriate. Ensures that OSHA requirements are effectively implemented. e. Ensures that facilities operations are cost effective, efficient, and within established budget constraints.

f. Oversees the procurement of furnishings and equipment in accordance with budget planning. g. Researches vendors, contractors, and suppliers to ensure that equipment and services are of acceptable quality, competitively priced, and delivered on time. h. Ensures that all maintenance agreements and leases are current. i. Ensures that billing discrepancies are promptly tracked and resolved. 5. Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.

a. Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.

b. Acts as a liaison between the Company and external contacts. c. Ensures effective coordination of external services with Company operations. d. Obtains and conveys information as appropriate. e. Promotes goodwill and a positive image of the Company. 6. Effectively supervises Centre personnel, ensuring optimal performance. a. Provides leadership to assigned personnel through effective objective setting, delegation, and communication. Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures. Discusses areas needing improvement. b. Assigns and coordinates personnel. Directs daily operations. c. Identifies, develops, and implements training programs as appropriate. d. Conducts performance appraisals. Provides measurable feedback to assigned personnel and suggestions for improved performance. Formulates and implements employee corrective actions as needed.

e. Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary.

7. Assumes responsibility for related duties as required or assigned. a. Ensures that work area is clean, secure, and well maintained. b. Completes special projects as assigned.

c. Reports on Operational expenses, foot traffic, and security incidents etc. 1. Good communication and coordination exists with departments. Assistance is provided as needed.

1. Procurement policy is fully complied with.

2. Senior Management is appropriately informed of area activities and of any significant problems.

3. Operations personnel are well trained, effective, and efficient. Appropriate supervision and assistance are provided.

4. Company facilities are well maintained and secure and meet the needs of the Company. 5. Centre or Property operations are efficiently and cost effectively administered. PERFOMANCE MEASUREMENTS:

Dion Mohan 079-***-**** adpclh@r.postjobfree.com

Dion Mohan 073-***-**** adpclh@r.postjobfree.com

6. Current and future Centre or Property needs are well planned and budgets are established and maintained.

7. Effective business relations exist with vendors, contractors, and trade professionals. Previous Employment History:

Westville – Pavilion Shopping Centre

Direct Responsibilities: -

To effectively plan, organise and control the operations of a retail store in accordance with the Company’s standards and procedures.

Self-starter, who takes the initiative and Exceptional communicator. Ability to train and develop the skill and knowledge of direct reports.

Keys Skills:

Problem

solving

Time

Management

Conflict

Management

Computer

Literate

Decision

Making

Numeracy Delegating

Stocktaki

ng

Monitor Reports Planning Budgets Banking Training

Leading Disciplines Admin Cash Ups Controls

Key Performance Areas:

Job Purpose

1. To ensure the delivery of exceptional operational and commercial standards throughout Store. 2. To ensure compliance in all areas of operational activity and drive sales and profitability through the performance and development of Managers, whilst managing within agreed budgets.

3. To pro-actively contribute to the formulation and direction of the retail strategy and implement projects and trials for the Store.

4. To support the management of customer service activities and staff competence so as to optimise and sustain sales performance and customer satisfaction. 5. To effectively manage the P&L within allocated budget in order to affect a profitable performance for the Store.

6. To manage payroll budgets in line with Store Sales performance. 7. To ensure that all stores adhere to compliance requirements in all areas of operational activity, company policies and procedures.

8. To clearly and concisely communicate business objectives to managers/staff so that they remain well informed of business activity and of their required contribution to targets, 9. To achieve stock control targets in line with company guidelines to prevent financial loss. 10. To liaise with the Buying and Merchandising teams regarding the supply of stock in the Store to maximise stock potential.

11. To identify underperforming depts. and develop a business plan to address and manage issues effectively.

12. To achieve successful Mystery Shop results through the development and training of managers and staff.

13. To collate and provide constructive feedback on VM standards to the business. 14. To ensure that the visual presentation of all stores represents the brand image. 15. To support the delivery of all marketing campaigns. 16. To develop an effective network of communication across the Area to ensure shared knowledge and understanding of business activity.

Amic Trading Pty Ltd Int - TOYS R US Store Manager Jan 2014 – Jun 2016 Dion Mohan 079-***-**** adpclh@r.postjobfree.com

Dion Mohan 073-***-**** adpclh@r.postjobfree.com

17. To encourage managers/staff to seek and continuously develop knowledge of competitor activity and local market conditions, with the purpose of making appropriate and innovative recommendations to drive the business forward.

18. To encourage managers/staff to identify trends and make suggestions to improve and enhance product performance to drive brand achievement,

19. To recruit and ensure the full implementation of induction program for new staff members and monitor ongoing performance needs.

20. To effectively manage the performance and development of store managers to drive and maximise the sales performance throughout the Store. 21. To plan for succession in the Store through the identification of individuals with potential for development and growth.

22. To ensure the achievement of PDR objectives within the Store. 23. To create a positive environment that results in stable retention and a reduction of labour turnover.

24. To undertake any other reasonable duties as requested by the Group Retail Operations Director.

25. To identify, prioritise and pursue Branch acquisition, relocation and disposal opportunities in liaison with the Group Retail Operations Director, 26. To achieve Store sales targets as directed by the Group Retail Operations Director. 27. To achieve Store UPC targets as directed by Group Retail Operations Director. 28. To achieve stock loss targets as directed by the Group Retail Operations Director 29. To achieve all compliance requirements regarding, security and cash for Store 30. To achieve budget targets in line with Area sales performance 31. Ability to manage and develop a positive and productive management team 32. Exceptional leadership skills with the ability to drive and motivate performance through effective coaching skills

33. Demonstrable and strong business acumen.

34. Highly organised with the ability to adapt quickly to strategic change. General:

1. To undertake all mandatory training as required and participate in appropriate in-service training as and when required;

2. Maintaining the strict confidentiality of all information acquired especially with regard to trade procedures, policies and staff;

3. To undertake an appraisal and personal development review annually and through self- development, continuously update and improve knowledge and competencies; 4. To take responsibility and accountability for being up to date with current policies and procedures and to adhere to these;

5. Co-operating fully in the introduction of any new technology and new methods as appropriate;

6. To undertake any other relevant duties requested by the Area Manager and / or other senior management.

Previous Employment History:

Direct

Responsibilities:

-

1. Action all Store Communications. Action all Customer queries. Action all e-mails. 2. Action and Maintain all Risk to the business.

3. Action and Maintain all OHASA issues of the Business 4. Action and Maintain all Theft to the Business.

5. Action and Maintain all Contractors in the Business. 6. Review LAP ensures all Daily checks are completed. 7. Review Daily Hazard Counts.

8. All Risk Equipment working. [EAS & CCTV…etc.]

9. Management Checks. [tilling/fitting rooms/purchases…etc.] EDCON: Risk/Security/Safety Manager/Gateway Store Oct 2013 - Dec 2013 Dion Mohan 079-***-**** adpclh@r.postjobfree.com

Dion Mohan 073-***-**** adpclh@r.postjobfree.com

10. EAS process – all merchandise tagged; de-tagged correctly; EAS pedestals functional; all processes in line with SOP.

11. CCTV tasking

12. Fitting Room tasking

13. Risk Actions for the day

14. OHASA Actions for the day

15. Arrests for the day

16. Maintenance Checks

17. Management Floor Walks

18. Floor walks – back areas

19. Main and Satellite stockrooms managing – Risk Maintenance 20. All lighting maintenance

21. All Aircon maintenance

22. All OHASA maintenance – Fire Fighters; First Aiders; evacuation training; Armed Robbery Training…etc.

23. Manage and maintain all contractors/guard posting/cleaners…. etc. 24. Review/plan all opening closing rosters

25. Review/plan Golden Rules Compliance.

26. Log/Maintain all NOR incidents

27. Complete next day tasking and planning.

28. Alarm checks completed – every Thursday

29. Stock Loss Committee Meetings

30. Tracking of High-Risk merchandise.

31. Hazard Counts completed/maintained weekly/daily 32. Complete all Managements checks.

33. Random Search checks completed.

34. L.A.P Updated/Audits/Meeting Daily/Weekly/Monthly 35. All Maintenance completed for and within the business. 36. OHASA Processes completed Daily/Weekly/Monthly 37. EMT Training for guards.

38. Authorise and sign off all over-time against Authorised Planned Budgets 39. Staff and Schedule all permanent and casuals

40. Maintain all POS equipment.

Completes all Monthly Duties: -

OHASA Meetings; Inspections; Alarm test and maintenance. Security Meetings. Coaching and developing staff members. Security Assessments. Evacuation Drill.

W1’s for wages/staff availability. CCTV Room Training/Maintenance/Managing. Leave Rosters. Arrest logs – arrests and apprehensions. CSA Audits Customer Safety and Risk.

Security/Cleaners Schedules. Hazard Counts Daily/Weekly/Monthly/High priced stock. Previous Employment History:

Direct Responsibilities:

Service Standards:

1. Effective management of Supply

Chain by maintaining standard of display and layout, ensuring stock availability and conducting continuous Quality checks.

2. Managing Security, Cleaning, Trolley Collection and Replenishment Contracts. As per SLA per store. 3. Project management and supervising

4. Checking that agreed work by staff or contractors has been completed satisfactorily and following up on any deficiencies

5. Managing and leading change to ensure minimum disruption to core activities 6. Ensuring the building meets health and safety requirements and that facilities comply with legislation.

7. Planning best allocation and utilisation of space and resources for new depts/business premises, or re-organising current premises;

WOOLWORTHS PTY LTD: - 01 Jan 08 - 30 Sept 13

Operations/Risk Manager/Woolworths Gateway Store

Dion Mohan 079-***-**** adpclh@r.postjobfree.com

Dion Mohan 073-***-**** adpclh@r.postjobfree.com

8. Co-ordinating and leading one or more teams/contractors to cover various areas of responsibility. 9. Directing, coordinating and planning essential central services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling. 10. Responding appropriately to emergencies or urgent issues as they arise and dealing with the consequences

11. Research skills and the ability to draw information from various sources, including people. 12. Teamwork skills and the ability to lead and motivate others; IT skills; a practical, flexible and innovative approach to work.

Finance Management

1. Capital expenditure decisions relevant to the Business - CAPEX 2. Reducing and Effectively Managing all Expenses. 3. Achieve Maintenance Budget through active involvement in Expense Control. 4. Reducing and Effectively Budgeting within Fixed Maintenance Budgets. 5. Three Contractor Quotas system to effectively manage Maintenance Expenses. 6. Planning for future development in line with strategic business objectives. 7. Calculating and comparing costs for required goods or services to achieve maximum value for money.

8. Reduce CARBON FOOTPRINT - by Carbon reduction solutions - Manage Energy Expenditure - In House Health and Safety.

9. Reduction of Electricity consumption through continuous monitoring of metering online and constant communication for out of lines. Driving disciplines with store team to reduce KWH usage.

10. Plastic Bag Reduction – 10% reduction of plastic bag usage - promote reusable bags. Reduction and Conservation of all Water consumption with the Store. 11. Achieve Store flexed budget through active involvement in Expense control. 12. Weekly procuring of Stores Consumables to ensure a profitable sales week. 13. Interpersonal, relationship-building and networking skills; procurement and negotiation skills. 14. Clear and concise writing skills and the ability to handle long and complex documents 15. Asset Management

16. Completion of COMPLIANCE/Maintenance PACK weekly as per legal Governance. 17. Ensure all Generators Back-ups are as per Legal Governance. 18. Ensure all Fire Equipment/Fire Escapes are compliant as per Legal Governance. 19. Ensure Weekly Alarm Testing and Evacuation/Armed Robbery/Bomb Search Training completed. 20. Ensure all Legal Governance is Compliant - Electrical Legal Certificates...Lighting...etc 21. Daily/Weekly Building Maintenance Inspections completed as per Legal Governance. 22. Yearly Maintenance plan is in place and service providers are managed accordingly via Score Card Performances.

23. Using Performance Management to monitor and demonstrate achievement of agreed Service level Agreements and to Lead on improvement.

24. Weekly/Daily Maintenance Plan actioned and completed with follow up feedback. 25. Ensuring equipment availability on sales floor and building of equipment daily. 26. Project Management

27. Management of all Store revamps and new Store openings. 28. Management of all on site Contractors effectively. 29. Set up and co-ordination of all operational processes. 30. Ability to Multi-task and Prioritise various Scopes of Work. People Management:

1. Interpersonal, relationship-building and networking skills; procurement and negotiation skills 2. Recruitment and Selection Process

3. Motivation of Sales Incentives

4. Staff planner effectively managed - efficiency target of 70% & exceptions @ 10% 5. Absenteeism effectively managed

6. IPM for staff and management effectively managed 7. Disciplinary Actions and Hearings

8. Let’s Talk process (for LT stores) OR effective Game plan meetings in place for Non LT stores

(staff communications sessions)

Dion Mohan 079-***-**** adpclh@r.postjobfree.com

Dion Mohan 073-***-**** adpclh@r.postjobfree.com

9. Loss Control and Stock Accuracy

10. Dynamic management and drive of shrinkage awareness across all levels. Acquire and maximize support of all division support managers.

11. Currently, we are achieving 0, 67 % loss against a target of 1.22%, with a Sales budget of R350 p/a...

12. Ensure effective stock room layouts to achieve stock accuracy targets. 13. Management of Risk

14. Red Flag and Audit Compliance (Key Control, CCTV checks, EAS tagging). 15. OHASA and "Compliance pack" compliance and adherence Operational Functions:

1. OHASA - All Training/All inspections and Meetings completed as per Legal Governance. 2. COIADA - All processes and documents completed as per Legal Governance. 3. Compliance Pack - All Inspections and Tests are completed to ensure as per Legal OHASA Governance.

4. Safety and Security – Maintain and Mange a safe and secure environment always within the Store and during CIT pick-ups.

5. Arrest Rate – Ensure kept consistent and create a safe Store Environment. 6. Trolley Management – liaise and supervise all contractors Manage by process of Service Level Agreements.

7. Cleaning Management – liaise and supervise all contractors. Manage by process of Service Level Agreement.

8. Security Management – Liaise and supervise all Contractors. Manage by process of Service Level Agreement.

9. Expenses – Achieve Store flexed Budgets through active involvement in all Expense Control. 10. Shrinkage – Achievement of Shrinkage Targets through Active involvement in formulating constructive Action Plans, ensuring execution of all Action Plans. 11. Waste – Manage waste process effectively – IBT/RTV Processes managed. 12. Climate and Value Survey – promote recognition 13. IPM – Performance management for staff.

14. Staff Planner – 100% compliant - staffing.

15. Absenteeism – Absenteeism effectively managed. 16. Disciplinary Process – Disciplinary process effectively managed. 17. Stock Accuracy – Ensure effective Stockroom Layout 18. Management of Risk – Red Flag and Audit Compliance (High Risk Key Control; CCTV Checks; EAS Tagging)

19. Yearly Maintenance - Plan in place, Contractors managed effectively. 20. Managing of Service Providers: Security; Cleaners; Trolley collectors and Replenishment Contracts. As per S.L.A.

21. Food Safety – Compliance to cold chain policy, Fridge and long-life deep cleaning rosters managed.

22. Mystery Shop – ensure 100% compliance.

23. Equipment – Ensure availability and storage.

24. Service Standards – Maintain standards within Supply Chain. Ensure quality checks are done. 25. Sales Contribution

26. Support the commercial team through an effective stock room operation. 27. Daily trolley Availability.

28. Trained and competent merchants

29. Achieve mystery shop targets >90 %

30. Food Safety

31. Drive Compliance to the cold chain policy, Fridge and Long-life deep cleaning rosters managed. 2. Management of Risk

3. Loss Control and Stock Accuracy

4. Asset Management

Direct Responsibilities:

1. Sales Contribution

Woolworths Gateway Store DC Off-site Warehouse Manager 2011-2013 Dion Mohan 079-***-**** adpclh@r.postjobfree.com

Dion Mohan 073-***-**** adpclh@r.postjobfree.com

5. People Management

6. Project Management

7. Operational Functions

Warehouse Manager Function:

1. To deliver exceptional customer service through managing stockroom processes and facilities in order to ensure that stock is secure and handled to set standards. 2. Effectively manage stockroom intake process including first scan and second scan. 3. Manage and authorise the process of accurately and timeously checking and reporting on damaged stock

4. Ensure that stock is unpacked and stored correctly, to facilitate adherence to standards. 5. Accurately and timeously manage stock distribution process including the receiving of requisitions, picking, packing and dispatching of stock in accordance with procedure guidelines. 6. Manage stockroom stockholding by initiating stock consolidation in store to minimize markdowns. 7. Manage process of timeously returning to Vendors and Inter Branch Transfers. 8. Accurately complete stockroom risk audit components to ensure compliance to policies and procedures.

9. Ensure clothing and home stock inventory processes are effectively implemented in the stockroom. 10. Manage cleanliness and hygiene in stockroom to contribute towards a hygienic store environment.

11. Accurately and timeously prepare for stock takes and management of the stock take process. 12. Effectively manage the application of security processes and procedures aimed at minimising shrinkage.

13. Minimises Shrinkage though:

Reporting acts of dishonesty related to shrinkage and fraud to your line manager or shrinkage hotline.

Understand, apply and manage all red flag processes, policies and procedures.

Identify and manage all shrinkage hotspots within the department.

Facilitate regular ongoing shrinkage meetings to ensure employee participation and creating awareness among employees.

Effectively manage all processes and procedures aimed at minimising shrinkage. 19. Competencies - Personal Attributes

20. Demonstrates passion and commitment for:

Excellence/The customer/The Woolies Brand and Organisation and Each other/ South Africa and transformation/ Sustainability/Role models the Company’s values: Quality and Style/Value/Service/Innovation/Integrity/Energy Demonstrates a commitment to high performance: Delivery focused and goal driven/Flexible and Thrives on and responds to performance feedback

Previous Employment History:

Floor Manager –

1. Opening & Closing of the Store

2. Information Duty

3. Signing off and Authorising Stock of Customer Service 4. Receiving

Contact this candidate