Second Class Customer Service

ONYEKWERE CHINONYEREM ANGELA

Current Address: ** ****** **, ******* ******, Ikoyi, Lagos.

Phone Number: 080********.

Email Address: *********************@*****.***

PERSONAL DATA:

Name: ONYEKWERE CHINONYEREM ANGELA

Date of Birth: 29 April 1997.

Sex: Female.

Marital Status: Single.

State of Origin: Abia.

Local Government: Osisioma Ngwa.

Permanent Address: No.1 Gaby Avenue, Ichi Owor, Aba. OBJECTIVE:

I intend to give my best to the growth and success of any organization I find myself, through my immense dedication and hard work. I am versatile and can work under pressure with minimal or no supervision and achieve organizational goals. And with learning spirit, keep adding value to the organization seeking to pursue a career that will upgrade my efficiency, which will maximize my output in the organization, in addition help others to improve their skills.

PROFILE SUMARRY:

A highly motivated goal oriented, performance driven, innovative and career minded individual committed to building a successful career in a dynamic and challenging environment.

EDUCATIONAL BACKGROUND:

2020/2021: B.AGRIC. Second Class (Hons) Upper division. Institution: Michael Okpara University of Agriculture, Umudike Abia State. 2012/2013: West African Examination Council (WAEC) Institution: St. Leo De Great, Comprehensive Secondary School, Oberete Asa, Aba, Abia State.

2006/2007: First School Leaving Certificate.

Institution: Umuojima Community Primary School, Osisioma, Aba, Abia State. AWRDS:

2017: Most Honest, School Year Award for the 2012/2013 Academic Session. WORK EXPERIENCES:

2021: CASHIER/ASSOCIATE MANAGER.

COMPANY: Vino Pos (Nig) Ltd., 1

Key Roles:

Accepting and making payments into customers’ account

processing cash, debit, credit and checking transactions using a cash register.

Balancing the cash register, making change, recording purchases and processing returns.

Calculate and return change when required by the payment method.

Answer customer questions about services

Reconcile cash drawers and failed transactions.

Being friendly and providing excellent customer service.

Collecting, checking and verifying of customer’s money before depositing to avoid any form of miscalculation and counterfeiting.

Accurate keeping of transaction records.

Maintaining a friendly, accommodating, customers’ relationship attitude and giving of listening ears to all kinds of customers’ complaints. 2018/2019: STORE KEEPER.

COMPANY: Chudy Best Table Water, 6 Gaby Avenue, Ichi Owor, Aba, Abia State.

Key Roles:

Ensuring uninterrupted supply of materials and stocks without delay to various production and service departments of the organization.

Returning, packing, pricing, and labeling supplies.

Inspecting deliveries and coordinating the movement of goods.

Ensure rendering of satisfactory services to customers and report those to accounting for reimbursements and record keeping.

Rotate stock and coordinate the disposal of surpluses.

Ensure adequate record keeping and manage all documentation.

Protecting materials from loss and wastage due to defective storage and necessary minor repairs.

ACHIEVEMENTS:

Some of my recent achievements include but not limited to: Assisting Vino Pos (Nig) Ltd in opening two other branches in Aba. Assisting Chudy Best in expanding its business thereby creating job opportunities for other employees.

SKILLS:

Good Communication Team building.

Self-confidence.

Coordinating and organizing.

Arranging.

Micro soft office.

Relationship Management.

Supervising.

Educating.

Multi-tasking and flexibility skills.

And other self-development skills.

HOBBIE:

Coordinating, organizing, creating and singing

REFEREES:

Available on request.

Contact this candidate