Staff Sergeant Personal Assistant
Resume:
Bernice Hudson
Retired veteran looking for new career opportunity
Goose Creek, SC 29445
**********@*****.***
A highly organized HR professional with more than 20 years of military experience. A proven ability to thrive in a fast-paced working environment. Exemplifies loyalty, dedication, discipline, and diligence any assigned tasks and/or job responsibilities. Demonstrated excellent leadership, interpersonal strengths, flexibility, diversity, and rapid decision-making skills. Able to work independently as well as within a team.
Authorized to work in the US for any employer
Work Experience
Health Insurance Agent
Engagenthealth, LLC - Winter Park, FL
September 2020 to December 2020
I assisted with Open Enrollment period for MEDICARE first time enrollees and current members. Advising enrollees about health and prescription drug plans for 2020 & 2021 fiscal year. Sales Representative
Avon
June 2015 to September 2020
Beauty Ambassador for Avon products online store: www.bernice/avon.com• Provided outstanding customer service
• Made outbound calls to prospective customers
• Answered product and service related questions
• Identified sales opportunities and acted on leads Human Resources, Medical Readiness Manager
US Army-DEARNG 72nd Troop Command - Wilmington, DE July 2012 to July 2014
Liaison between civilian sector, state and federal agencies to adhere to all medical guidelines, policies and procedures resulting in 85% compliance ratio; resulting in a $50,000 reduction of medical expenses. Senior Manager; responsible for ensuring the medical readiness of approximately 650 personnel. Supervised six employees; managed daily administrative and general office operations and procedures. Drafted, edited, and reviewed executive correspondence for signature. Assumed the role as supervisor of accountability of
650 personnel; reported status to senior level management. Mentored and counseled six employees resulting in a 90% increase in course completions, career progression and promotions with a 20% decrease in course failures, demotions and retention. Managed, organized and updated files, records, correspondence, charts and reports - Performed HR office services such as: filing documents, printing reports and documents, stocking of equipment and supplies. Executive Administrative Assistant
US Army-DEARNG 72nd Troop Command - Smyrna, DE
August 2008 to June 2012
Responsibilities
Supervised daily administrative operations of the organization serving over 100 personnel. Provided guidance on protocol issues to the command group staff; coordinated with outside organization for all activities and events involving the command group. Responsible for management of officer promotions, evaluations, transfers, and retention requirements; briefed supervisors weekly.
Maintained calendars, appointments and travel arrangements for the command. Cross-trained three employees in protocol etiquette and general administrative practices. Handled all the fiduciary responsibility of all formal engagements, ceremonies and DV/VIP visits of the command.
Responsible for over $300,000 worth equipment assigned to the command group. Administrative Assistant
US Army-DEARNG 72nd Troop Command - Smyrna, DE
May 2000 to August 2008
Responsible for typing correspondence, filing, data entry for the personnel section. Assisted service members with various administrative issues concerning personnel actions, security clearances, change of address, marital status, births and insurance elections. Responsible for ensuring performance evaluations were processed annually in a timely manner. Two years experience processing payroll; and accountability management of leaves and passes for a staff of 50+ employees.
Education
Associate in Business Administration
American InterContinental University - Schaumburg, IL April 2019 to September 2020
Skills
• Experienced in Office Administration, accounting and project management(mid-level), new hire/ orientation, retirements and research, intermediate experience with Microsoft Suite, Excel, Power Point and Outlook. Subject matter expert in military (civilian) protocol.
• Entering, updating, and verifying data into various systems for use by all personnel Reviewing and verifying data entered into database to ensure accuracy Tracking documents received and completion dates Creating back up files for all data Performing data entry using word processing, spreadsheet or database commands and formats material, as required Maintaining paper and/or disk file of entered data Reviewing discrepancies in data received, requests clarification or advises supervisor of issues related to data, and performs data verification routines in accordance with company procedures Interacting with customers, internal and external, on matters affecting accurate data completion.
• compensation
• Employee Relations
• Recruiting
• Human Resources
• Payroll
• Benefits Administration
• Customer Service
• Time Management
• Administrative Experience
• Microsoft Office
• Sales Experience
• Military Experience
• Clerical Experience
• Marketing
• Data Entry
• Human Resources Management
• Program Management
• Insurance Sales
• Cashiering LINKS https://www.linkedin.com/in/bernice-hudson-6898b0197
• Interviewing
• Event Planning
• Office Management
• Cold Calling
• Performance Management
• Management
• Accounts Payable
• Strategic Planning
• Bookkeeping
• Personal Assistant Experience
• Merchandising
• English
• Leadership
• Sales
• Typing
• Phone Etiquette
• Front desk
• Hospitality
• Driving
• Microsoft Excel
• Office experience
• Microsoft Word
• Microsoft Outlook
• Retail sales
• Cash handling
• Military
Military Service
Branch: United States Army
Rank: Staff Sergeant
May 2000 to July 2014
Certifications and Licenses
Insurance License
January 2020 to April 2022
Life and Health insurance producer.
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