Marlene Vélez Rodríguez
********@*****.***
Professional
Overview Experienced professional in the Human Resources / Management, Manufacturing / Pharmaceuticals industries, Customer Service and Production Support areas. Recognized for organizational skills and perseverant attitude, responsible, well organized and efficient. Equipped with outstanding presentation, leadership, and communication skills. Proficient in Employee Relations, Ethics and Compliance.
Work
Experience
August 2005-Present
AppleOne Hatillo, PR
Assistant Branch Manager 06/2019 - Present
Responsible for the management of daily operations and implementation of business strategies, assuring that all functions are covered appropriately, orders are filled successfully, and all support processes are fulfilled timely. Provide consistent and on-going training, leadership, and feedback to team members. Maintain operational standards to provide an excellent working environment. Demonstrates ability to perform every operational task within the branch. Actively participates in screening and interviewing applicants and managing field employees. Monitors and participates in sales activities closely to assure that needs of future and current clients are anticipated appropriately to ensure customer satisfaction.
Staffing Consultant 2005-2019
Responsible for full recruitment process of temporary and regular hiring roles in various working environments, including clerical, manufacturing and production. Conduct initial pre-screen and telephone interviews to qualify candidates based on clients expectations. Perform and coordinate employee recruitment, trainings, terminations and counseling for temporary personnel. Responsible for management of multiple accounts totaling 100+ temporary employees. Search and evaluate potential and new clients. Worked directly with Client’s Managers and Supervisors and visit client premises for employee relations/retention and identification of recruiting needs. Process weekly invoices and payroll, including production reports for management.
May 2003-March 2005
Regional Supervisor (Oficial de Enlace / Oficial Administrativo III)
“Censo de Desarrollo Ocupacional y Empresarial” (CEDOE)
Department of Labor and Human Resources (DTRH) Hato Rey, PR
Supervise employees directly in their work area. Make travel routes and appointments for employees filling the Census in the Arecibo, Manatí and Aguadilla Regions. Organize office priorities. Make weekly and monthly reports for Program Directors and verify weekly attendance.
March 2002-April 2003
Human Resources Assistant
BASF Agricultural Products of PR (Kelly Services) Manatí, PR
Update and translate documents including Job Descriptions and Standard Operating Procedures (SOP’s). Update temporary assignments and temporary employee’s contracts. Audit monthly invoices (Health Plans, Insurance, etc.) and keep track of the Applicant Flow file. New Hire Employee Trainings and Orientations. Benefits Program (bonus, medical plan and profit sharing). Responsible for Mockingbird Training Program implementation. Buy office supplies. Organize trainings and meetings. Filling and data entry.
January 2002-March 2002
Purchasing Clerk
Bristol Myers Squibb Holdings Pharma (Kelly Services) Manatí, PR Update Vendor Master File and enter new vendors in SAP system. Keep track of orders. Keep file of Purchasing Specifications and Raw Material & Packaging Components Monographs.
April 2001-December 2001
Human Resources Clerk
Bristol Myers Squibb Holdings Pharma (Kelly Services) Manatí, PR
Update Job Descriptions and manage Benefits Program (Bonus, Medical Plans and Profit Sharing). Filling, data entry and monthly reports for Plant Managers and Directors. Cooperate in the transition process from DuPont Pharma to BMS.
May 1998-August 2000
On-Site Coordinator / Supervisor
Kelly Services Manatí, PR
Supervise 250+ temporary employees in pharmaceutical site. Interview, recruit and train new and current employees. Process weekly payroll and sick and vacation requests. Make monthly reports to plant administration and central offices.
Education
2001
Interamerican University of PR San Germán, PR
Master in Business Administration
Major in Accounting / Minor in Human Resources
1995
University of Puerto Rico Arecibo, PR
Bachelor in Business Administration Major in Accounting
Skills
Knowledge of PC systems, E-mail and Internet
Excellent communication skills in English and Spanish
Can work under pressure and with minimal supervision
Gallup Strengths Finder - Top 5 Strengths: Analytical, Harmony, Discipline, Relator, Achiever
Languages
Bilingual, English and Spanish