P.M Software Project
Resume:
PRAKHAR
IGNOU Road, Saket,
New Delhi – 110030.
*.*********@*****.***
GOAL
To achieve apex revenue with maximum client retention & relationship management through optimised operations reached by effective and efficient work practices generated by sustained efforts, regular tracking, timely proper amendments and corrective measures taken by the concerned team members leading to overall prosperity and progress of the organisation.
ACHIEVEMENTS
Total Individual Contribution:
Gross Super Area Leased: Approx. 1,02,212 Sq. Ft.
Contribution in Revenue: Approx. 145.71 Lacs p.m.
Number of fresh brands introduced: 130+
Completed Documentation:6000+
Number of Brands in contact: 300+
Gross Super Area in supervision: 3.4 million
Business Operations
Business Management Client Retention Process Design Business Analysis Client Services Process Analysis Business Development Client Relationship Process Re-engineering Business Continuity Management
Contract Negotiation
Contract Management
Contract Closure
JOB PROFILE
A young vibrant aspirational dynamic professional with 12+ years of natural learning experience in leasing/business development, operations and management of retail spaces across various commercial malls of DLF and Ansal in Delhi/NCR.
The retail leasing /business development includes but is not limited to the following activities:
• Searching appropriate brands for leasing by visiting market places, fests and carnivals, regular walk- ins.
• Scheduling client meets, suggesting best retail space match according to their requirement,
• Conducting site visits, carrying commercial lease negotiations,
• Closing the deal formally in close co-ordination with Legal,
• Co-ordinating with Fit-outs team for operations of retail outlet,
• Revenue collection along with meeting client’s feedback thereby maximizing satisfaction, SKILL SETS
• Building Management Information System (MIS), keeping track of documentation and renewal in synchronization with Accounts.
• Keeping a track of development of the property via periodic review.
• Execution of strategic decision for upgrading the property thereby increasing its brand value.
• Keeping an eye on monthly sales of different brands.
• Marketing of Assets and Revenue from Promotional Displays. The retail operations/business cycle includes but is not limited to the following activities:
• Taking regular mall rounds at different time intervals.
• Regular inspection of Security check points
• Regular inspection of MEP services and its resolution.
• Maintenance and upkeep of lifts, escalators, staircases, parking, electrical generators, ac chillers, water storage and fire systems.
Currently working as Operations Assistant with Atlas Telecom Est. (Abu Dhabi) for a software project
“WebEOC” for Andhra Pradesh Goverment.
Recently worked as Manager – Leasing in Ansal with successful leasing and operations of Ansal Plaza, Khel Gaon and Greater Noida.
Previously worked as Deputy Manager – Retail Leasing in DLF with successful management of over a million sq. ft. of retail space.
EXPERIENCE
Atlas Telecom Est. – U.A.E January, 2019 – Present Key Learnings:
• Requirement of the client
• Limitations and constraints of the client
• Operation Analysis from the perspective of data science
• Software Development
• Software Testing & Bug Fixing
• Execution of the System Software
• Training to the concerned team for using the system
• Business Continuity Management in Software System. Ansal API Leasing & Operations January, 2018 – July, 2018 Fresh Lease: Approx.9,087 Sq. Ft.
Revenue: Approx. Rs.10,19,175 p.m.
Brands Introduced: 8
Recent Deals: Siyaram, Wazwaan, 52 Janpath, Bizibean, Dear Chocolate, etc. Key Learnings:
• Investor driven mall’s scope of success directly proportional to developer’s outlook.
• Mall Maintenance and proper upkeep as key for business development.
• Capex involved is huge after decades of mall operations.
• Supported mall operations with successful management of MEP, Security and House Keeping services.
• Understanding flow of finances and financial cycle Shridhar Construction Company June, 2017 – December, 2017 Fresh Lease: Approx. 5400 Sq. Ft.
Revenue: Approx. Rs.54,000 p.m.
Brands Introduced: N.A.
Key Learnings:
• Finalizing interiors of the residential apartment as per owner’s needs.
• Understood the processes involved in interior decorations (civil) of the apartment.
• Getting the apartment leased as applicable.
• Understood project Amrapali Silicon City, Sector-76, Noida. DLF Central Leasing – Delhi/NCR/Chandigarh December, 2016 – May, 2017 Fresh Lease: Approx.3,209 Sq. Ft.
Revenue: Approx. Rs.3.05 Lacs p.m.
Brands Introduced: 4
Recent Deals: Kent, El World, The Doctor’s Kitchen, Levi’s.
• Managing premium malls of DLF including
• Gross Leasable Area: Approx: 3.4 million sq. ft.
• DLF Mall of India,
• DLF Place Saket,
• DLF Promenade, Vasant Kunj,
• South Square, Sarojini Nagar.
• City Centre, Chandigarh,
DLF Mall of India – Noida February, 2015 – November, 2016. Fresh Lease: Approx.10,664 Sq. Ft.
Revenue: Approx. Rs.50 Lacs p.m.
Brands Introduced: 62
Brands: Turquoise, Theobroma, Gelato Vinto, Chef’s Signature, Theos, Revlon, Crafel, Alia, Elen Blossom… Key Learnings:
• Gross Leasable Area: Approx. 2.0 million sq. ft.
• Largest Mall in India with over 400 brands spread over 6 floors of Retail Experience.
• Retail Development with over 15 Anchors.
• Understanding the key processes involved in the physical development and launch of the property.
• Learnt the implication of “zoning” concept and its implication in leasing.
• Tracking the completion and successful operation of the store and kiosk periodically.
• Providing issue resolution scheme for the clients to the management post mall launch.
• Successfully leased 62 kiosks out of 85.
• Gaining experience of leased property of DLF.
• Kiosk Continuation / Renewals.
• Completed documents over 2500.
DLF Malls - Gurgaon September, 2014 – January, 2015. Fresh Lease: Approx. 7,237 Sq. Ft.
Revenue: Approx. Rs.10.46 Lacs p.m.
Brands Introduced: 38
Brands: The Daily Brew, Baskin Robbins, Vibequ, Nail Spa, Leo Toys. Key Learnings:
• Leasing included DT City Centre, DT Mega Mall,Grand Mall, Star Mall,South Point.
• Gross Leasable Area: Approx. 0.2 million sq. ft. each
• Focussed on leasing of retail spaces owned by DLF.
• Understood the leasing mechanics between leased and sold concepts. South Court, DT City Centre, Galleria – Delhi April, 2012 – August, 2014. Fresh Lease: Approx.27,390 Sq. Ft.
Revenue: Approx. Rs.27.39 Lacs p.m.
Brands Introduced: 7
Brands: W+K, Sanchit Art, MADA, Hasten’s, Pocketbar, Poterhaus, Purdy’s . Key Learnings:
• Gross Leasable Area: Approx. 0.44 million sq. ft.
• Leasing of retail spaces owned by DLF.
• Overall development of property by opening more retail outlets.
• Formulating strategic implementation of footfall generating brand points in the property.
• Understood the concept of Head Lease Deed.
Cyber City Retail – Gurgaon April, 2007 – March, 2012. Fresh Lease: Approx.44,625 Sq. Ft.
Revenue: Approx. Rs.44.62 Lacs p.m.
Brands introduced: 11
Brands: Flip Bistro, Kotak Mahindra Bank, Pilotfish, Plain Infotech, Urban Café, Orange Hara, Red Clay, Trinity, Pind Balluchi.
Key Learnings:
• Included building nos. 8, 9, 10, Infinity Towers, Cyber Greens.
• Gross Leasable Area: Approx. 0.25 million sq. ft.
• Property based on single floor retail - multi floor office model.
• Major learning includes client handling, rapport building and tenant relations, property feature projection, realization of maximum lease value of retail space, research and market lease value of retail space,
• Understood the development and execution of LOI’s, MoU’s, Lease Deed,
• Building database and MIS of clients in Cyber City. PERSONALITY MEASUREMENTS
• Hobbies/ Interests: Travelling, reading business related news, studying Retail Markets, problem solving strategies for improving business, yoga & meditation.
• Languages Known: Hindi, English, French (Basic). Professional Qualifications
• PGDBM Specialization: Major: Marketing, Minor: Human Resource (HR)
• Summer Internship: Sify Limited, Lucknow;
Summer Cool Campaign, Promotion of Gamedrome and Customer Survey.
• Educational Qualification: B.Tech. (Computer Science & Engineering) Summer Internship Details:
• Company Name: Sify Limited, Lucknow.
• Project Title: Summer Cool Campaign, Promotion of Gamedrome and Customer Survey.
• Project Description: The project acted as a promotional media for Sify i ways (Sify cyber cafes) and Sify Gamedromes in a unique way across the city to revive its brand image among the target segment and fetch revenues. I was given the task of coordination for all these activities. Educational Background:
QUALIFICATION
BOARD
INSTITUTE
YEAR OF
PASSING
% MARKS /
CGPA/DIV
Post Graduation A.I.C.T.E Birla Institute of
Management Technology
2007 6.71/First
Div.
Graduation U.P.Technical University,
Lucknow.
Northern India Engineering
College, Chinhut, Lucknow
2004 69.64% /
First Div.
Class XII I.S.C.E Modern School, Aliganj,
Lucknow.
1998 63.4% / First
Div.
Class X C.B.S.E. Cathedral School,
Hazratganj, Lucknow.
1996 80.4 % /
First Div.
Academic Projects Undertaken:
• Project : WORKFLOW AUTOMATION SYSTEM
Client : UPDESCO, Lucknow.
Duration: 8/5/2003 to 24/6/2003
Environment : MS-Access, Visual Basic 6.0
Description: It is an attempt to automate the processes in Government Organizations.
• Name: SHOPNET
Environment: Active Server Pages, MS-Access.
Description: It is a website based on internet service provision in which a user can login and purchase the internet packages of various firms available therein.
• Name: To identify the brand contact points.
Subject: Integrated Marketing Communication (Marketing) Description: It helped us to find the main medium of communication which influences customer’s decision to purchase a particular product.
• Name: To identify the segment of a particular product in R-P Grid Subject: Integrated Marketing Communication (Marketing) Description: It gives us a fair idea about the product’s advertising strategy according to the perception of the customer and tells us what customer feels about a particular product.
Academic Achievements/Awards:
• Achieved Certificate of Merit for Good Conduct consecutively for the years 1993, 1994, 1995, 1996.
• Achieved Second position in the Science Quiz held in Cathedral School in 1995 Extra Curricular Activities / Other Achievements:
• Passed JUNIOR DIPLOMA in 1990 from PRAYAG SANGEET SAMITI, Allahabad in VOCAL music in First division with distinction in practical.
• Achieved First Position in interhouse dramatic competition in Modern School in 1997. Personal Data:
Date of Birth: 26/09/1979 Gender: Male
Nationality: Indian
Date: 15.06.2021
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