W H Case Manager
Resume:
D O R O T H E A W H I T E
***************@*****.***
Richmond, Va 23227
PROFESSIONAL SUMMARY
Well-organized administrative professional and service advocate able to help individuals obtain community-based resources.
Reliable and hardworking 45 year record in social and human services. Skillfully organizes paperwork and connections to obtain resources for individuals. Excellent documentation, recordkeeping and problem-solving abilities. SKILLS
Support residents Conduct home visits
Prepare reports Coordinate service referrals
Compile data
EXPERIENCE
Service Facilitator/Case Manager, Department of Medicaid Assistance, Sep 2015 Nov 2021, Richmond, Va
Service Facilitator do intake. initial visit routine and reassement, make sure the client get service need, develop the service plan, submit requests for service to the authorization to the appropriate service authorization contractor, Service Facilitator person support the person in Consumer Directing Service is long term care Department of Medicaid Assistance with Difference Waiver, Service /Care Manager is the DMAS Enrolled provider who is responsible your supporting the person and Family and Caregiver.
Licensed Practical Nurse, Professional Healthcare, Jun 2011 Jul 2014, Richmond, Va Documented patient progress, medication administration, and nursing care using medical charts.
Discussed patient care and discharge instructions and fielded family members' questions before releasing patients.
Observed HIPAA protocols to safeguard patient privacy and confidentiality. Plan and manages patient care according to each patient need Patient and record their medical history and physical condition Obtain patient vital sign, including pulse, blood .temperature and respiration Family Care Homehealthcare, Staffing Coordination, Jan 2009 Aug 2011, Richmond, Va
*Assisted in new hire process by calling
* Scheduling Appointment with candidates
* Help candidates filing out required paperwork
* Preparing Manual
DW
Oct 2013
Jun 1976
* Do filling paperwork. answering phone call,
* Scheduling attendant place go to client home time, place where need patient Personal Care Assistant, Family Care Homehealthcare, Jan 2000 Dec 2008, Richmond, Va
Assisted clients with bathing and dressing to promote good personal hygiene. Cooked meals based on nutritional requirements and special diets. Performed routine housekeeping, including making beds, doing dishes, and sweeping. Assist with transfer from bed in/out bed
EDUCATION
Personal Care Aide
Virginia Healthcare Insstitute Richmond, V
PERSONAL CARE AIDE Certification
High School Diploma, ENGLISH MATH PHYSICAL ED
Armstrong Richmond, Va
Registered Nursing
Virginia Commowealth University Richmond, VA
Did not Degree in Registered Nursing School back in 1980 Licensed Practical Nursing 1982 -1983 did graduate
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