Personal Shopper Service Representative
Resume:
Kayla Marshall
Euclid, OH
****************@*****.***
Results-oriented Store Manager focused on increasing profits, reducing costs, inventory management and
transforming customer service standards. Retail professional with extensive knowledge of the fashion industry, including current trends. Enjoys helping customers find stylish and affordable clothing and accessories.
Authorized to work in the US for any employer
Work Experience
Personal Shopper
Walmart - South Euclid, OH
Present
Taking online orders and shopping for the customers and also taking the orders to the customer car. Customer Service Representative
Ace Cash Express
April 2018 to February 2020
Help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions. Valet and Key Booth Operator
Towne Park (Cleveland Clinic Main Campus)
February 2017 to March 2018
Handled all customer relations issues in a gracious manner and in accordance with company policies. Assistant Manager
Family Dollar
August 2016 to February 2017
Responsibilities and skills for Dave's Supermarket, Sally's Beauty Supply and Family Dollar includes:
● Communicated clear expectations and goals to each team member.
● Worked with the management team to implement the proper division of responsibilities.
● Preserved a perfect attendance record for 10 months.
● Cleaned and organized the store, including the checkout desk and displays.
● Handled all customer relations issues in a gracious manner and in accordance with company policies.
● Welcomed customers into the store and helped them locate items.
● Educated customers about the brand to incite excitement about the company's mission and values.
● Followed up with over 30 customers each week to verify that they were satisfied with purchases.
(Sally's
Beauty Supply only)
● Managed more than 50 customers during demanding sales events in an effective and gracious manner. Cashier
Sally's Beauty Supply
February 2014 to June 2015
Cashier
Dave's Supermarket
July 2013 to June 2014
Education
High School Diploma
Shaw High School
2014
Skills
• Active listening skills (10+ years)
• Credit card transactions (6 years)
• Consistently meets sales goals (3 years)
• Stocking shelves (4 years)
• Skilled problem solver (10+ years)
• Natural leader (10+ years)
• Assistant Manager Experience (3 years)
• Cash Handling (10+ years)
• Guest Services (10+ years)
• Valet Parking (3 years)
• Retail Management (1 year)
• Retail Sales
• Merchandising
• Inventory Control
Contact this candidate