Carolyn Taylor

*** ********** **. ***** *****

Phone:440-***-**** or adpbt7@r.postjobfree.com

Objective:

Currently seeking a challenging opportunity that will enable me to utilize my combined managerial, counseling and customer service experience to motivate and empower others to make decisions in a positive meaningful and life-changing manner. I believe my professionalism, customer service and presentation skills, and ability to work with sensitive issues make me a strong candidate for employment with your organization

Education:

01/2016 – present Community College Tri-C Parma, OH,44130 Major: Business Administration

8/2016 to 6/2019 Bryant and Stratton College Parma, OH,44130 Major: Business Administration

05/2006 Med-Cert Training Center Maple Hts, OH 44137 Complete Training: Certification Phlebotomy

State of Ohio Job and Family Service, Treatment Foster Home Licensee date: 12/2003 to Present, 60 Hour Training American Red Cross, Training Service

Certificate of Completion, Date Completed:3/05/21, Validity Period: 2 Years Volunteer:

08/2004 – present Community CERT Program Berea,OH 44017 Community Emergency Respond Team

Simulate emergency situation in the community to prepare for certain emergency that may happen in community events

Volunteer in community events parades, stage gun shooting drill with police and fireman in my community.

Work Experience:

09/20 - 4/21 Remote Call Center US Business Administration St. Louis, MD

Answering inbound call assisting customers with needed documents and files

Aiding clients through their situation demonstrating empathy and verifying information

Logging call complaining with policies and procurer 01/20 - 5/21 Direct Care Our Lady of the Wayside Avon, OH

Direct care for resident helping with daily living operation, logging activity working with social worker, group team leader for client daily objective goals

Pass out medication daily monitor functions and daily progress Carolyn Taylor

380 Crossbrook Dr. Berea 44017

Phone:440-***-**** or adpbt7@r.postjobfree.com

Work Experience (cont)

04/1996 – 01/2020 A Woman’s Glory Salon Berea, OH

Salon Owner/Stylist

Responsible for making daily decision customer service, keeping a safe and clean environment operating and acknowledge State law and regulating

Client retention working with outside vendor handling office work and equipment email, fax, computer knowledge Microsoft Office

Working at a consistent pace the ability to work under pressure often cross training in area that was needed

The ability to consulate and learn the need of client and staff. 1/19 to 8/19 Cosmetology Instructor AWG Beauty School Berea, OH

Administration student enrollment creating curriculum

Enforcing Ohio State Board of Cosmetology and Barber policy

Deliver presentation for classroom setting and prepare theory class for student to prepare for State Exam

Due to Covid-19 school closed no longer in business. 12/2003- present Treatment Foster Parent Pressley Ridge Northern Give care to young girls age 14-20 fill-out log keep daily record Provide housing and safe environment while giving daily support and working with Social Worker Team Leaders working action plan for teen and family members while monitor daily progress Achievements:

Operated small business for over -fifteen years

Received award for Berea Business Woman

Awarded acknowledgment from State of Ohio

Presented Human Trafficking Awareness

Additional Skill:

Management skill planning, organizing the ability to work with very little supervision can control my working atmosphere applying these principles to handling physical, financial and human resources efficiently and effectively to achieve organization goal.

Communication and collaboration with involve personnel, team work with staff member and administration.

Effective leadership and motivational skill, Critical Thinking

Excellent customer service skills

Contact this candidate