Referral Coordinator Data Entry

Jackie Lutizetti 818-***-**** (Cell)

***** ********** ******, *-*, Granada Hills, CA 91344

Email: *********@*****.***

I believe I have a good understanding of people and I get satisfaction in seeing the customer happy with their experience and a job completed. PROFESSIONAL EXPERIENCE

Referral Coordinator

Providence Affiliates & Medical Group-West Hills ` `04/2016-04/2017 Work closely with doctors and all other medical personal to quire patients referrals for all specialty items and services Closely work with UM department to make sure all information is correct and that referrals are approved in a timely manner

Scan all relevant information into the computer system in the appropriate patients file and in correct location for doctors to easily find

Contact patients regarding status of referral, if patient still in office, I will give them referral Medical Receptionist

Healthcare Partners- San Fernando Valley 02/2014 – 03/2015

Open reception area and assure their comfort

Great patients with smile and professionalism

Confirm demographics are correct in computer system Verify insurance information is up to date and eligibility Collect co-payments and/or deductable monies as needed Schedule appointments for patients next visit or confirm referral Assist patients with claim issues, such as overpayments or underpaid Medical Review Clerk

Kaiser Permanente - Burbank 11/2011

– 01/2014

Receive and verify applications for completeness for submission to Medical Reviewer Call applicants to obtain information required for application completeness Data entry of applications into company application databases, i.e. Hestia, WMS and KPAOL Search databases for potential duplicate applications prior to data entry Customer Service Rep.

Anthem – Woodland Hills

8/2002 – 6/2009

Make and receive inquires regarding benefits, eligibility and claims Contact hospitals for facesheets

Build cases and assign case managers

Change doctors and medical groups for HMO

EDUCATION AND TRAINING COMPUTER

EXPERIENCE

EMT – North Valley Occupational Center Centricity, Outlook, CPR Certificate - Red Cross & Amer Heart. EPIC

Fire Card Hestia, Callcare Browser

Mainframe, KPAOL,

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