Administrative Assistant Medical
Resume:
Professional Summary
Reliable and enthusiastic Data Entry offering 4+ years of experience in the office environment and their operations.
Skills:
Experience with conflict resolution and problem solving
Strong attention to detail and the ability to multi-task
Keyboarding accuracy of 40 words per minute
Excellent team player
Proficient in Excel, Word, PowerPoint and Outlook
Great customer service skills and extremely organized
Ability to work effectively and communicate in English & Spanish (Bilingual)
Education:
Associates of Arts 2012
Heald College, Salinas CA
High School Diploma 2010
King City High School, King City
Employment History:
Administrative Assistant/ Field Supervisor/Client Care Coordinator - 6/2018 to Present
Elevate Home Care- Longmont, CO
Administrative duties
On-site employee field supervision
Client care coordination/scheduling
Maintain, organize, and keep office environment clean
Give visitors a positive impression of the company
Assist with client intake process, and record updates
Corresponded with clients and caregivers through email, telephone, or postal mail
Collect employee timecards and assist with payroll
Patient Service Specialist - 3/2016 to 3/2018
NextCare Urgent Care – Longmont, CO
Answered the phone and wrote down all messages and tasked them to the appropriate personnel.
Sorted mail and other important data.
Greeted high volume of daily visitors and customers upon entrance.
Reported maintenance problems to the appropriate personnel.
Collected deposits, deductibles and payments.
Supervised administrative personnel.
Oversee inventory ordering, and supply stocking or re-stocking.
Kept reception area clean and neat to give visitors a positive impression of the company.
Provided clerical support to company employees, including copying, faxing and scanning records.
Part Time-Concierge - 10/2015 to 2/2016
Atria Longmont – Longmont, CO
Updated the front desk's concierge book daily so that guests had access to relevant local information.
Facilitated visitor requests for dining and called for transportation.
Provided each guest with a list of upcoming activities and events upon check-in.
Greeted and welcomed all residential guests with a smile and via telephone.
Escorted guests to their assigned room.
Resolved service-related problems in a timely manner.
Delivered messages, mail and packages left for guests and residential facilities in a timely manner.
Scheduled office meetings and client appointments for the marketing team.
Receptionist - 9/2014 to 9/2015
Milestone Medical Group – Lyons, CO
Greeted each client pleasantly and provided the desk sheet for sign-in.
Scheduled appointments over the phone, in person and provided confirmations.
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Maintained a clean reception area, including lounge and associated areas.
Provided administrative assistance including copying, faxing and file management.
Prepared daily deposits.
References
Maria Mejia
Nextcare- Medical Assistant
*************@*****.**.**
Ruth Hernandez
Elevate Home Care- Client Care Coordinator
*************@*****.***
Braden Curtright
Elevate Home Care- HR Branch Manager
**********@**************.***
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