DEVISRI KASANI
PROFILE
Experience Food and Beverage associate with a warm and friendly demeanor always! Highly skilled and service-oriented associate with 2 years’ experience in providing the highest standard of quality and attention to detail through all phases of service to ensure an impeccable dining experience for every guest. Team member who is acutely attentive to fellow employees’ and guests’ needs.
CONTACT
PHONE:
LINKEDIN:
www.linkedin.com/in/devisri-kasani-135446150/
EMAIL:
*******.********@*****.***
ACTIVITIES AND INTERESTS
Travel
Great food
Food pantry volunteer
Badminton
WORK EXPERIENCE
Food and Beverage Ambassador
Raffles Hotels & Resorts, Udaipur
Jan 2021–Apr 2021
During Pre-opening of the Hotel, quickly mastered all aspects of food, bar and wine menus to guide guests through their own unique dining experience. Co-ordinated and organized special events and weddings according to Hotel policies. Served food and drinks efficiently and handled complaints accordingly. Initiated tasks and help when scheduled duties were completed. Maintained hygienic food service techniques during service.
Food and Beverage Attendant
Conrad by Hilton, Bengaluru
Jan 2019– Jan 2021
Ensured proper food handling procedures were followed.
Set-up and maintained an aesthetically pleasing and well stocked arrangement for all varieties of food.
Observed and followed company’s policies in giving quality customer service to guests.
Maintained poise and focus under pressure allowing for an efficient, error-free job.
Established a large guest request list through impeccable service, integrity, honesty, and genuine willingness to get to know the guest’s needs.
Possessed strong interpersonal skills resulting in outstanding communication, teamwork, flexibility, and cohesiveness with fellow co-workers.
Raffles Udaipur
(Jan 2021-April-2021)
. Worked as an F&B Ambassador for the pre-opening property .
Industrial Trainee
Hyatt Hotels Corporation, Hyderabad
Jan 2018- Jun 2018
Performed responsibilities in accordance with all company standards, policies, and procedures. Trained in various departments such as F&B service, Food production, Front desk and in room serving duties, Housekeeping, and banquet service.
EDUCATION
Lovely Professional University, Jalandhar, India
June 2016-2019; Grade- 7.5 CGPA
Bachelor of Science in Hotel Management
KEY SKILLS AND CHARACTERISTICS
Point of Sale system operation (POS)
Excellent listener
Friendly, courteous, and service oriented
Poised under pressure
Highly responsible and reliable
High-volume dining
Quality Assurance
Solid written and verbal communicator
Upbeat, outgoing, and positive
Food safety understanding