Exxonmobil Chemical Field Operator
Resume:
F
Kendell Fowler
***************@*****.***
Grapevine, TX 76051
Summary
HARD-WORKING AND GOAL – ORIENTED ADJUSTER known for accuracy, attention to detail and timeliness in managing property claims. Proactive and personable leader with top-notch skills in streamlining information, prioritizing tasks and approaching issues with analytical mindset, eager to effect positive change in a challenging Insurance Claim Examiner environment.
Skills
Experience in handling claims with Public Adjusters and contractors.
Proficient in Xactimate (all versions) and sketch.
Strong Industry Related Construction Knowledge with experience in water and fire mitigation and mold remediation.
With social adaptability, able to excel in all aspects of working with a diverse client base.
Solid technical aptitude, effective in instructing and training both staff and customers.
Highly organized and detail-oriented, with productive multitasking and problem solving.
Available for travel/extended travel as needed.
Experience
Quality Control Lead Inspector
Irving, TX
Abbott Laboratories/ Aug 2020 to Current
●Overseeing of quality control inspections on Covid-19 test kits.
Property Adjuster
Crossville, TN
Plateau Casualty Insurance / Sept 2018 to Feb 2020
●Responsible for investigating homeowner losses, corresponding with customers over the phone while documenting all conversations, obtaining police reports, and preparing claim settlements and negotiating those damage settlements with customers.
●Used service-oriented approach to handle numerous types of losses and perils with a focus on theft claims, as well as following industry established best practices that provide fair settlements on claim resolutions, customer satisfaction and excellent cost management
●Conducted research to determine current market value of a loss as well as prepare structure damage estimates and work together with agents and vendors daily
●Applied specific policy coverage such as limits and denials and advising insured of specific options as available to increase their coverage and referring the customer to their agent, if needed, to increase possible limits
Property Desk Adjuster
Knoxville, TN
First Acceptance Insurance Company of Tennessee/ Jan 2018 to Sept 2018
●Inside Examiner (remote)
●•Handled & reviewed property claims (commercial and residential) for wind, hail, fire, water damage, and vandalism perils
Business Owner/Manager
Baton Rouge, LA
Steele's Auto Detailing/Code Red Pest Control/ Jun 2016 to Aug 2020
●Family owned businesses that initiate contractual agreements for start up, training of employees, and continuous operations, within the Pest Control and Auto Detailing Industries
Teacher/Counselor
Baton Rouge, LA
East Baton Rouge Parish School System/ Aug 2013 to May 2016
●Assisted fellow teachers with assignments, special projects, tests, administrative updates and grading as needed.
●Created and implemented developmentally-appropriate curriculum which addressed individual learning styles.
Field Operator
Port Allen, LA
Louis Dreyfus Corp/ Nov 2008 to Oct 2013
●Collected product samples and recorded specifications.
●Performed basic and advanced maintenance work, such as rebuilding components, lubricating parts and replacing seals.
Process Operator
Baton Rouge, LA
ExxonMobil Chemical Inc/ Feb 2006 to Aug 2008
●Completed daily well checks, including measuring tanks, checking flowlines and recording pressures.
●Monitored process indicators, instruments, gauges and meters to identify problems and report findings.
Contractor
Baton Rouge, LA
Dish Network/DirecTV/ Oct 2003 to Feb 2006
●Installed, set up and repaired devices and system components.
●Logged service calls and closed work orders by recording issues resolved and services provided.
Quality Control Inspector
Baton Rouge, LA
Ametek Inc/ Sep 2000 to Jan 2004
●Inspected quality of finished products, making minor repairs to meet project expectations.
●Adhered to all safety protocols to minimize equipment damage and avoid injuries.
Petroleum Specialist
U.S. Army Active Duty Jul 1997 to Jul 2000
●Oversaw receiving, shipping and storage of fuel.
●Performed inspections, maintenance service and basic repairs on equipment.
●Synchronized activities across pump houses to achieve continuous product flow and minimize contamination.
Education and Training
Associate of Applied Science: Applied Science
ITI Technical College 2004
Baton Rouge, LA
Associate of Applied Science: Business Management
Remington College 2002
Baton Rouge, LA
Certifications
●Texas All Lines Adjuster License
●Conflict mediation (5 years)
●Relationship development (5 years)
●Staff training and motivation (5 years)
●Problem resolution (10+ years)
●Effective customer upselling (5 years)
●MS Office (3 years)
●Team member motivation (10+ years)
●Team building (10+ years)
●Communications (10+ years)
●Operational improvement (10+ years)
●Team management (5 years)
●Supervision (5 years)
●Planning and coordination (5 years)
●Organization (10+ years)
●Process improvement (10+ years)
●Conflict Management (5 years)
●Quality Inspection (10+ years)
●Crisis Intervention (5 years)
●Individual / Group Counseling
Willing to relocate to:
Interests
469-***-**** - Fort Worth, TX - Irving, TX
Additional Information
●Willing to relocate to:, Authorized to work in the US for any employer
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