General Accountant Customer Service

PD

PAULINA DEVORSS

****************@*****.*** C: 863-***-****. Lakeland, FL 33813

Processes and procedures

Goal-oriented

Systems and automation applications

Mentoring and coaching

Invoice processing

Dependable and reliable

MS Office proficient

Time management

Adaptive team player

Excellent multi-tasker

Superior organization skills

Detail-oriented

Rooms To Go Distribution Center

Lakeland, FL

Supervisor Order Control

04/2003 - 06/2017

Identified and corrected performance and personnel issues negatively impacting team and business operations.

Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.

Inspected incoming supplies to verify conformance with materials specifications and quality standards.

Coordinated with internal departments to maximize operational efficiency across production and administrative areas.

Executed new training initiative to improve skills and develop leaders from within.

Trained newly hired employees on Order Control duties and created training manual for all employees to use as reference guide. Rooms To Go Furniture Corp. Seffner, FL

Accounts Payable Specialist

06/2017 - 07/2020

Paid vendors and verified accounts and payment totals. Handled all invoices and purchase orders by properly logging into system.

Facilitated payment of invoices due by sending bill reminders and contacting clients.

Processed invoice payments and recorded information in account database.

Developed strong professional rapport with vendors and clients. Charged expenses to accounts and cost centers by analyzing invoice and expense reports.

Reviewed and process customer service damage claims check requests. Processed all benefit invoices.

Maintained paperless queue's and resolved issues.

Skills

Experience

Southeast Independent Delivery

Services - Rooms to Go Lakeland, FL

General Accountant

07/2020 - Present

● Month End Revenue Allocation

● Accident/ Incident Tracker

● Contractor AR Reconciliations

● Loan Account Reconciliations

● Rental Coding and Processsing

● Ryder Rental disputes/resolutions weekly

● Procsssing In Home Damage Claims

● Visa/ Chrome River expense reports

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