Freelance Content Writer

Alexandria Maurizio

***** ******** ***, *********, ** 37932

Phone: 865-***-****

adpbe2@r.postjobfree.com

Skills

I specialize in customer relations, putting the guest first no matter the industry. I have prior experience in restaurants and foodservice, as well as money handling. I work well in high-pressure situations and enjoy starting my day early. Recent Experience

Kroger Co. - Oct. 2011 - Aug. 2015

While at Kroger I worked across three stores, and several different department positions. My more significant positions included Front End Supervisor, Starbucks Lead, and Customer/Money Services Desk. I was also the Cultural Council Lead for the Cedar Bluff Kroger; a position that was unpaid, but helped to provide customer engagement events, as well as employee appreciation events.

My Professional Plumber - Oct. 2015 - July 2016

My Professional Plumber is a small, privately-owned company, where I worked as an office assistant. I was responsible for incoming calls and booking jobs, scheduling technicians, answering client questions, and outgoing calls for follow-up and lead generation. I was also in charge of some financial filing, marketing, and the direction of technicians. First Watch - March 2017 - June 2018

I began my time at First Watch as a server. First Watch is a very customer-first business, and I was able to build strong connections with patrons. My duties expanded from serving to the back of house, where I was able to cross-train, including prep-work and dishwasher, as well as dish trainer. I learned the details of the menu from start to finish as a way to better assist my customers with their questions and concerns. Content Writer - April 2020 - Current

I am currently a contract writer, creating content for Little Red Writing, a privately owned ghost writing, and social media marketing company. Education

● Graduated from Science Hill High in Johnson City, TN

● I have certifications in inbound marketing and content marketing. These certifications are available upon request.

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