Sales Consultant,Customer Service, Auto Service Advisor

Steven Crescent

Phone: 312-***-****

Email: **************@*********.***

Qualifications:

Management and Sales professional. Regional Manager,3 years Managed up to 60 employees. OutsideSales 15 years. Auto Service Writer 5 years.

Education:

Dabb’s Real Estate Licensed Real Estate Professional 2001

South Suburban Academy Licensed Cosmetologist 1990

Employment:

2017-present - Delivery Driver- Jewel /Osco

Conduct daily truck inspection and fill out VIR . Monitor and record temperature of freezers and refridgerators on truck hourly. Load and unload truck. Complete customer deliveries to homes and businesses.

2013-2017 Sales Consultant Midway Star Services Carol Stream, IL

Outside sales territory . Bi weekly calls to current clients to sell current promotions and expand current lines. Cold Call weekly to increase market share.

2001-2012- Sales Consultant Victory Beauty Systems Chicago, IL.

Southwest sales territory, called on accounts bi-weekly, plan and organize retail displays and contests, cold call weekly to increase market share, attend trade shows to provide exceptional customer service

1999-2001- Director of Education International Beauty Systems Chicago, IL.

Planned and executed education for distributor territory, managed and trained 15 part time educators, performed show preparation and set up, detailed weekly with Sales Consultants, Increased overall color sales by 50 % within one year, responsible for weekly reports

2000-2010 General Manager Crescent Towing Chicago, IL.

Manage and dispatch drivers. Order parts, control inventory. Greet customers, write up work orders and consult with customers in regards to auto repairs and pricing. Perform general

diagnostic services. . Handle customer inquiries and complaints. Collect payment and handle bank deposits and pay roll.

1998-1999 Branch Manager Advance America Oak Lawn, IL. Managed consumer loan office. Trained part time employees, processed consumer loans and handled collections, resolved customer complaints

1996-1998 Area Sales Manager Hair Cuttery Chicago, IL

Responsible for 8 salon and retail stores. Hiring, training, inventory control. Handle all customer inquiries and complaints in a timely manner. Cash audits/ bank deposits.

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