Support Coordinator Service Clerk
Resume:
WILLETTE CURTIS
**** **** ** #*** *******, TX • 832-***-**** • ***************@*****.***
RESUME SUMMARY
Over 20 years of experience in customer service, retail, and office work. Seeking a career as an administrative support coordinator.
KEY SKILLS
• Customer service
• Problem-solving
• Office Management
• Microsoft Office
• Attention to detail
• Organization
CERTIFICATES
Computer Office 2002
Texas School of Business May 2002
WORK EXPERIENCE
Receiving RTV Clerk Jun 2014-Dec 2020
Customer Service Clerk Mar 2009-Jun 2014
Bed, Bath & Beyond Houston, TX
• Greeted customers and vendors
• Maintained media folders for accurate sales and transactions accountability
• Operated multiple-line telephone systems
• Filed correspondence and other records
• Operated office equipment (i.e. scanner, fax machine, etc)
• Maintained front-end checklist daily to ensure proper opening and closing procedures Front Desk Receptionist Aug 2008-Oct 2009
Synergy Health Management Houston, TX
• Verified insurance benefits
• Maintained Excel spreadsheets
• Entered and retrieved data
• Scheduled appointments
• Filed correspondence and other records
• Performed various administrative functions for assigned accounts Office Support Staff Jan 2007-Aug 2008
A&C Home Health Houston, TX
• Verified insurance benefits
• Maintained Excel spreadsheets; entered and retrieved data
• Scheduled appointments
• Filed correspondence and other records
• Performed various administrative functions for assigned accounts Assistant Manager (Promoted from Customer Service Clerk) Jun 1999-Jul 2007 Advance America Houston, TX
• Verified insurance benefits
• Maintained Excel spreadsheets; entered and retrieved data
• Arranged for debt repayment and established repayment schedule
• Located and maintained overdue accounts
• Notified customers of overdue bills
• Kept records of collections effort and customer financial status
• Scheduled appointments
• Filed correspondence and other records
• Performed various administrative functions for assigned accounts
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